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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Sonovate is an easy to use, all-in-one platform for contract recruitment. It has taken the stress out of having to find funding partners, timesheet portals, credit control; the list goes on. Support t... Ver más

Valorada con 5 estrellas sobre 5

Adam Ellis and Tom Jones have gone above and beyond to help with several queries at short notice that would've taken us hours to resolve without support. The platform suits our business needs and regu... Ver más

Valorada con 5 estrellas sobre 5

Excellent customer service from Owen at Sonovate. Resolved my issue very quickly and was also very understanding. I have been with Sonovate for a number of years and wouldn't change.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Possibily the worst factoring and invoicing company I have been introduced to. From Damon Chapple (CEO) to the bottom, Sonovate as a business do not understand how to adhere to TCF. when you choose to... Ver más

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4,3

Excelente

TrustScore: 4.5 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 40% de las opiniones negativas

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Valorada con 4 estrellas sobre 5

Sonovate provide a great service and…

Sonovate provide a great service and timesheet platform. Once the placement is set up it needs very limited input from the recruiter. There are a couple of minor improvements in the IT, but these are gradually being resolved.

8 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great platform and service

I've worked with Sonovate for nearly 4 years and they have generally been great. The portal works really well and the Account Managers that i work with are very on the ball and quick to resolve issues. I'd highly recommend them.

5 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Been very happy with the service

Been very happy with the service, enables us to place senior contractors without worrying about the funding and also great infrastructure i.e. online timesheets, electronic contract signing etc Also come back quickly to any issues / queries

5 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star delivery service

We've been using Sonovate for the last 2 years when we initially started to grow our freelance business. From day one they enabled us to cater to the needs of our clients. Their smooth process and exceptional client delivery specialists onsite allow us to be confident in extended our services. In essence, they are an extension of our back office function.

4 de abril de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

I'm a new customer and have so far had…

I'm a new customer and have so far had a great experience. I'd been advised to set up so when I need it, the service is set up and ready...wish I'd taken that advice! But it was quick to set up and its been slick since. I'd highly recommend.

4 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended.

Sonovate are on point. We've used their service for several years and following some initial teething problems (a result of impressive early growth of their client portfolio), the business have been a pleasure to work with. Customer service is first-class and the portal is slick and a pleasure to use. Our many contractors and clients speak highly of the business; it's a fast, efficient service and we consider Sonovate a genuinely valuable partner. Particular thanks to George, Rhodri, India and Jenny.

4 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I've worked with Sonovate for over 8…

I've worked with Sonovate for over 8 years and our businesses have grown together. I recommend them highly. The payment systems is like clockwork, my contractors find it an incredibly easy/reliable systems to use and their customer service team is great too.

3 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best in the market

We've been using Sonovate for a few months now, the platform is very easy to use for all parties and any issues are quickly remedied. We shopped around extensively and the technology coupled with their dunning process was far and above the best in market for us. We've had zero issues with contractors getting paid and invoices being collected.

On the delta (and I think this is in their Labs roadmap) it would be great to have a white-label version of the platform with our branding and that mirrored over to an app for timesheet submission and approval - the teams in their customer support and finance functions should have direct dials.

3 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sonovate Service Review

We have been using Sonovate since the first year of our operations and in the intervening 4 years, their service has been integral to the growth of our business.

An ongoing evolution of their services seems to be increasing the value add to ourselves, clients and candidates and the speed of query resolution is rapid.

We have built up great rapport and relationships with the customer team at Sonovate and specifically George who has always gone the extra mile in supporting our business.

3 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

We've been using Sonovate for both our…

We've been using Sonovate for both our temporary and contractor payroll for a little over a year now, and have been really happy with the service. The Portal has a great UI for the agency, temp/contract and clients, it totally removes the admin burden of chasing signed timesheets when everything can be managed online - as a small business, the amount we get for the price with Sonovate is brilliant - portal, timesheet app for temps, backend pay and charge carried out by Polestar (For PAYE Temps) credit checking, credit control, is great value for money. Our account managers (Andy and Emmanuel) have been a great support to us and the few issues we have faced have been rectified immediately.

2 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

It turned out to be a great choice!

I wasn't sure but decided to go with Sonovate. I know they issue the contracts, timesheets, and invoicing all of which simplifies the process and is a massive time saver yet without doubt the support is fantastic. I've made some basic users errors or my clients/candidates have requested late changes, yet I've not been persiquted for that and the team at Sonovate have kindly and swiftly supported me through those corrections, which for me underpins the decision to unreserdidly recommend Sonovate.

2 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Sonovate for a while now…

I have used Sonovate for a while now and have found the platform very easy to use. All staff have been extremely friendly and helpful and it has made my life easier in managing certain outsourced solutions. I would recommend to anyone else who is considering Sonovate as a service provider.

1 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used Sonovate for the last year…

I have used Sonovate for the last year and have found the service excellent. A well thought out automated platform which is easy to use for clients, candidates and agencies and to back this up, the account management and customer service has been faultless. They have gone above and beyond responding to requests and assistance.

1 de abril de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy customer!

I have used Sonovate for over 3 years and there have certainly been ups and downs as the company has grown and implemented new technology. I have to say that in the last 12 months, we have had an excellent relationship with Sonovate. The software technology is easy to use and the back office financing team makes my life simple. Once a contractor is setup, they manage everything from there on with little intervention from our side.

29 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended

What you need from your supplier is a fast, efficient service and this is exactly what we had from Sonovate.

The portal is also very impressive and easy to use.. Highly recommended.

29 de marzo de 2019
Opinión espontánea
Valorada con 4 estrellas sobre 5

My experience with Sonovate has been a…

My experience with Sonovate has been a great one from start to finish.
For on boarding I dealt with Luke who was always on hand to help out with any issues that arose and made the whole transfer process run as smoothly as possible.
From there our Relationship Manager is Alex who is always willing to help me out when a new situation arises that I haven't dealt with before.
Sonovate has made our contractor payroll run a lot smoother and I would recommend them to others.

28 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sonovate

Overall experience is great. The software is easy to use and the support team at Sonnovate are always on hand to help with any technical issues which is rare these days.

Simone in business development was very proactive and helpful throughout. Would strongly recommend Sonnovate & Simone.

21 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Oscar Phillips from Sonovate was amazing at answering all my detailed questions and showing me the clear way in which Sonovate operates. I have no reservation in recommending Sonovate to others.

21 de febrero de 2019
Opinión espontánea

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