Soothe® In Home & Office massage Opiniones 571

TrustScore: 3.5 sobre 5

3,6

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

After explaining in my profile i lived in a walk up and had street parking, my masseuse called and complained twice before she even got in my house. After offering to help her with her things and she... Ver más

Valorada con 5 estrellas sobre 5

My experience with Soothe has been very positive. I’ve met many gifted masseurs over the years who have helped my overall health and well-being significantly. I’m comfortable having the therapists in... Ver más

Valorada con 5 estrellas sobre 5

I’ve been a member for several years now and Soothe continues to give great service. I’ve used several massage therapist all I’ve the country as I travel a lot for work. I’ve always been able to find... Ver más

Valorada con 5 estrellas sobre 5

The massage recipient said, "It was the best massage I've ever had!" He reported that the masseuse was very kind & professional. She checked in on him throughout the service to ensure that he was com... Ver más

Información sobre la empresa

  1. Masajista
  2. Spa de masaje
  3. Programa de bienestar

Escrito por la empresa

Soothe is Wellness, Delivered! ➠ Book spa-quality professional massage and wellness treatments to your home, hotel, office, or event effortlessly! Therapists bring all the equipment, fresh linens, lotions oils, and even relaxing music. Choose from several massage modalities, including: - Deep tissue - Swedish - Sports - Reflexology - Prenatal - Couples. Soothe allows customers to book a customized massage experience to meet their wellness and relaxation needs. All massage modalities can also be performed as a couples massage. Soothe massages are available in the US seven days a week, between 8 AM and 10PM!


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

571 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Long time massage expert

Bertha is very experienced and professional. Her set up was top notch and she was very accommodating. Highly recommended!

18 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

J and Maria were exceptional!

J and Maria were exceptional!! They were very professional and prompt. They made us feel comfortable for our couples massage. Our very first one and we will be booking again with you guys.
Sincerely,
Amy Vazquez

18 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Extraordinary ✌️❤️😄

It is almost embarrassing to admit that I am a massage junkie. However, that makes me an authority. It was my first time using soothe. I really was fortunate to have James as my therapist. He gave me the best massage I have ever had. Having a two hour
massage in my home may be decadent but so worth it!

18 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Experience 🙌

Very professional and excellent massage! Listened and made sure pressure, comfort and whole experience was top notch

17 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, timely, professional and kind therapists! Massages were perfect! Will continue to use SOOTHE. Thank You!

17 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Karla is excellent

Karla is excellent. Very skilled very considerate. Very professional. Very polite and on time.

17 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. So easy to book. Both therapists were great and very professional.

17 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thanks for ruining Valentine’s Day, Soothe (x2)

Thanks for ruining Valentine’s Day, Soothe. I booked my first-ever appointment with Soothe for Valentine’s Day as a gift to my husband. I saw the therapists pick up the appointment, got a confirmation email and anxiously awaited our couple’s massage. One-hour before our massage ON Valentine’s Day (7:00p), I got a message saying no one was available. When I called, I got a terrible customer service representative who wasn’t at all sympathetic to what had just occurred. No, we’re so sorry this happened...no trying to fix it all. Just a you’re SOL leaving me empty-handed on V-Day. I will never use Soothe again.

***UPDATE*** Customer service reached out an offered 60 free massage minutes + $20. So, basically a free massage. Great. We book another couple’s massage to make up for Valentine‘s Day gone wrong. We book one female and say it doesn’t matter for the second thinking this would increase our odds. Once again...we received a confirmation email saying we were good to go along with the names of our therapists. Yet again, one hour before our massage we received the “oops - our therapists are busy” message. Not only is this a bad joke, this is a flawed business model. So, you reach out once therapists confirm, but not when they cancel? Customers are held to a two hour cancellation policy (if not cancelled within two hours, they charge you a fee), yet they are not held to the same standard? Clearly there is no accountability for their therapists and the credit means nothing as apparently it’s not possible to get an actual massage.

15 de febrero de 2020
Opinión espontánea
Logotipo de Soothe® In Home & Office massage

Respuesta de Soothe® In Home & Office massage

I'm sorry to hear this was your experience, Taylor. Please message me directly at Christopher@Soothe.com at your convenience. I'd appreciate learning more. Thank you for your feedback. I look forward to hearing from you,

Valorada con 5 estrellas sobre 5

Amazing experience

We did a couples massage and the therapists were amazing! It was an excellent massage - the right amount of pressure where needed and a series of wonderful stretches at the end. And it was awesome being home and rolling into bed after.

11 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

This is an amazing concept

This is an amazing concept. I have to admit I was skeptical about inviting perfect strangers into our home but Soothe seems to have employed truly professional and skilled massage therapists. I thoroughly enjoyed the massage and was delighted not to have to shower in a public bathroom afterward! The cherry on top was that it was way less expensive than most in-home massage therapists.

11 de febrero de 2020
Opinión espontánea

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