I ordered a lovely (what it was supposed to be) dress, it was the most horrendous dress that I have ever seen, the material was gawd awful, and such terrible stitching. It took wks for it to come. I... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Do not use this company, it's a SCAM!!! Their clothing is paper and when you request a return they only give 15% return unless you mail it back to their international warehouse. As soon as I said that... Ver más
I completely agree with all the other bad reviews and I wish I did my due diligence and checked here earlier. It's their business model to give a 15% refund instead of incurring "very expensive shippi... Ver más
I bought 3 items that I thought looked nice & that I would like. When they came the material was awful, not what they said and nothing fit, even though I went up a size. They passed themselves off a... Ver más
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
More websites with same thing
I wish I looked at this before I bought, I’m usually on the ball with this type of stuff. Definite scam, said it was $400 reduced to $100. There is a picture of two ladies saying closing down, I also noticed there were other websites with the same thing! Elle Melbourne, Azzura Melbourne, Airi Bay, Aussie Vogue , Maddison Rae, there is heaps more. They need to be investigated.
SCAM… claimed Italian wool
SCAM… claimed Italian wool. Total cheap polyester. Don’t buy!!!
If I could give 0 stars I would…
If I could give 0 stars I would absolute scam!!! The items are nothing like pictured and the quality of shein!! Do not buy from this website!!
Absolute scam of a company
Absolute scam of a company - ordered a deluxe Italian wool coat and received 100% polyester. No label. Asked for an ABN and they gave me a fake number. Reported them via PayPal - got offered a 40% credit - refused it and have reported them to ACCC. Ghost company - several of these are popping up on social media under different names - all with the same story - forced to close down. Beware everyone!
A scam
A scam. Received the item and the fabric was shocking... When I asked to return I was told it would cost more than the garment itself. $130.00 Comes across as a Melbourne Company but is not..You have to return to Asia
Meget dårlig kvalitet
Meget dårlig kvalitet! Har bedt om at returnere! Det er ikke muligt, de tilbyder 30% tilbagebetaling, og så er man så heldig at man må beholde det grimme tøj😡Jeg må indrømme at jeg er blevet fuppet
Yep - a shocker
Yep. Me too. Scam. Looks like it's an authentic Aussie site and I was on my phone and committed the cardinal sin of not cross-checking reviews. The items are NOTHING like they were described. Sophie-Claire are saying "send back to asia for AU$120-140 or we'll give you a credit. I'd take the credit but hey - I think exactly the same thing will happen. Advertised as "silk pyjamas" and "Polyester" arrives. Ugghhh. Sucked in!
Do not waste your money - total scam
Do not waste your money. They do not honour the cancellation policy and use delaying tactics to not refund the money you are owed. The website indicates they are in Melbourne and closing down. This is a lie!!! When asked about these statements, they claim they are an international business and ignore the question about closing down. Total scam and they will be reported.
Sophie og Claire snyd og bedrag?
Jeg tror dette firma er snyd og bedrag. De stykker tøj jeg netop har købt, som var beskrevet som god kvalitet, er I dårlig polyester kvalitet og kvaliteten i udførelsen af tøjet ligner hjemmesyning. Min søster har lige fundet på Temu endnu billigere end det jeg har givet på ophørsudsalg. Jeg ved endnu ikke om det lykkedes at sende tøjet retur og modtage mine penge, hvis ja skal jeg nok skrive det med en bedre anmeldelse om returnering.
Leveringen af tøjet tog lang tid og jeg har skrevet med en venlig kundeservice der svarede hurtigt og også ville hjælpe hvis jeg skulle returnere, denne " person" findes bare ikke mere, og jeg er henvist til info elle. Som jeg kan se er under identisk ophørsudsalg efter 20 år.
Mvh Susanne
Total scam
Total scam. Garments received were incredibly poor quality. No labels on them, material is not what it claims to be (“cashmere” feels like cheap polyester). Clothes don’t fit right, button holes were missing. I’m disappointed I got sucked in by their “closing down” sale. I have complained to the company contact email, who state they will give 30% refund, but I am not expecting to receive it. These clothes will be going straight to the salvos, who will probably struggle to move them on, even as donations.
Terrible
Terrible! Stay away. These guys are super dodgy and I am in the process of reporting their business to the ACCC and Consumer Affairs for breach of Australian Consumer Law. The quality and fit of the item received was extremely poor and in order to get a refund they are requesting I send the item back to a warehouse in China. Miraculously though, if I want a replacement or credit note I can return the jacket to a local address. Completely unacceptable.
this website is a scam
this website is a scam - I have ordered a coat - not received it or any email saying that its coming. avoid this - its definitely not based in Melbourne or closing down.
Ordered from this website
Ordered from this website. Says it's Melbourne based however the item is being imported and taking forever. Clearly misleading. I am frightened that when I receive the item it will be poor quality as that what other reviews are saying. Very disappointing considering what I paid.
Avoid this website at all costs!
Avoid this website at all costs!!
Bought a nice dress online as it was advertised as a local
Sydney Boutique. When the dress arrived it was a completely different colour and shocking quality. When requesting a refund (advertised as ‘hassle free’) I was told to pay a $60 shipping fee to the warehouse in China or receive a 20% refund and keep the dress. They even used the term ‘hassle free’ in when encouraging to keep the dress.
I am upset I tried to support a local business and in turn feel completely ripped off. I hope no one else makes the same mistake as me. I have reported them to the ACCC for misleading conduct.
Fake website
Fake website, states it's from Sydney but dresses are definitely made in China and likely entire company is from China. Poor quality and poor fitting dresses. Wanted a refund so had to take a photo of the dress and pay for postage to China (I purchased two dresses so it was worth my while however would be out of pocket 30$ for shipping) Not convinced that I'll get my money back though. I DO NOT recommend buying from this company- all the reviews on their website must be fake. I wish I had done my research prior.
Worst customer service and products are…
Worst customer service and products are of poor quality.
Ships from China, not Sydney. It is not “hassle free” returns - they only offer 20% refund otherwise you have to send back to China at your own cost.
Order took way longer than advertised. My item took 2 months to arrive…
Would not recommended shopping on this site. Very dissapointed with quality and service.
The dress is poorly made
The dress is poorly made, not an Australian company!! Wanted to send back for a refund, has to pay to get it back to China! If I don't get my refund I will be disputing through PayPal!!
DO NOT PURCHASE ANYTHING FROM THEM
DO NOT PURCHASE ANYTHING FROM THEM. I purchased a dress in mid November, it just arrived. I usually am okay with long wait times, however the product I have received is a) not the size I ordered and b) made beyond poorly. I have requested a refund to which I have been offered the opportunity to return it to Asia at my own cost or, alternatively, a 20% partial refund to my account . The company is such a big scam, I am really disappointed and upset.
Absolute joke
Absolute joke. I purchased a dress the website states it is 95% cotton / 5% spandex. It has arrived and it is cheap polyester and poorly made. They refused to respond to emails until I lodged a Pay Pal claim. They are NOT in Sydney and are requesting in order to get a refund I need to send it back to Ningbo China via registered post otherwise I will not be getting a refund. It will cost more to send to China than the worth of the garment. DO NOT PURCHASE FROM THIS COMPANY. I am still waiting for a refund! I would not recommend this company to anyone.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








