Fabulous service provided by the team at Sort Refer and their suppliers, many thanks to everyone involved
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Fabulous service provided by the team at Sort Refer and their suppliers, many thanks to everyone involved
La empresa ha respondido
SortRefer have always been a pleasure to deal with. Any query is never too much trouble. Lauren Angus is especially helpful and always answers any queries, with very speedy responses, which is what yo... Ver más
La empresa ha respondido
Since referring Solicitor and Survey instructions through SortRefer the service provided has been spot on. If there are ever issues our Business Development Manager Jordan Tunnicliffe is always on han... Ver más
La empresa ha respondido
Our regional support manager Lauren Angus is always super helpful and pro-active when called up and she is always quick to help where she can and provide a solution. She instils trust in referring Sor... Ver más
La empresa ha respondido
A free to use, online portal for Mortgage Intermediaries, for Conveyancing, Surveys, Wills and much, much more.
Burdsall House, Derby Conference Centre, London Road, , DE24 8UX, Derby, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy to use service, with a quick response from the service providers.

Respuesta de SortRefer
Great service and communication from Mahenoor for one of my clients on their recent remortgage that completed today. Would highly recommend him.

Respuesta de SortRefer
Rory was exceptional. After a difficult onboarding process, he really took ownership and I would highly recommend to friends and family. Selena was particularly helpful as well.

Respuesta de SortRefer
Service was shocking, would not recommend. No updates, no communication, calls not returned, charges added with no explanation. No action when complained.

Respuesta de SortRefer
This was a simple remortgage for a client but slow progress and only completed after we put pressure on the case handler to get on with it. Should really have completed in mid-January but took 4 weeks longer.

Respuesta de SortRefer
excellent service really quick and efficient will use again

Respuesta de SortRefer
Lucy Le Bas from Kingsley Bond was absolutely amazing. She was super efficient and communication was excellent. I would definitely recommend

Respuesta de SortRefer
Amazing conveyancing carried out by Daniel Gardner who was instrumental in getting the case over the line in record time and always at hand for any questions - great work Daniel

Respuesta de SortRefer
Gorvin's solicitors could not have been more helpful A+++

Respuesta de SortRefer
Poor relationship with solicitor firms not knowing the status of cases.

Respuesta de SortRefer
Sort refer is dealing with my file compliance with their subsidiary, Sort legal. I have been told my file is "with the compliance team". I asked for names - "There are no names. They are a team". So it seems my file is with a nebulous group of anonymous entities checking on my financials. I asked for a timeframe: "We don't chase them. We let the process happen when it happens". 6 months into the process, the seller is understandably frustrated and the sale is likely going to fall through today because of this anonymous team. What a disgrace.
Update 27 Nov: As anticipated, the sale fell through yesterday. We provided the information requested in the automated response, and of course, as also anticipated, this complaint went nowhere. 6 months wasted for the seller and us!

Respuesta de SortRefer
I have referred through Sort Refer for some years and having recognised that in the house buying/selling process, things don't always go smoothly, it is good to have The Sort Refer team there to step in and help efficiently when required.

Respuesta de SortRefer
As ever, Vanda from Gordon's Property Lawyers provided a superb service throughout this re-mortgage. Vanda is my go-to case handler and has never let me down.

Respuesta de SortRefer
Umayr Waraich was fantastic from start to finish. Even called a lender for the clients with regards to a redemption query. First class. Would highly recommend

Respuesta de SortRefer
As a mortgage adviser, referred a client to Right Choice Conveyancers in Milton Keynes via SortRefer, based on their price and reviews. Just wanted to thank Carly Gunn and her team at Right Choice for amazing service throughout a difficult purchase. Cannot recommend enough.

Respuesta de SortRefer
Very poor communication, both my client and I felt isolated throughout the process, minimal communication, little help in achieving agreed dates, poor feedback from other professionals in the chain and ultimately a very disjointed and unsatisfactory outcome.
Laura Carey’s service was outstanding!!
I literally think that this is the best service I have received from a solicitor ever

Respuesta de SortRefer
we work at a mortgage brokers and cannot fault the service provided by LPL and in particular Luke Warrior.
Not only does he provide us with a first class service but also our clients .
Big thank you to Luke for your continued support and guidance

Respuesta de SortRefer
Seamless process, fast valuation undertaken, competent RICS surveyor allocated. Acceptable valuation was given.

Respuesta de SortRefer
Clear and consistent communication
Makes it so much of a smoother less stressful process for both clients and me as the adviser.
Regular updates, the clients love the whatsapp and app facilities - always look to use this firm with my clients when i can

Respuesta de SortRefer
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.