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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My son is starting his final year of high school and was experiencing a lot of nerves. I wanted something to remind him how special he is to me and just how proud I am of him. I was able to give him... Ver más

Valorada con 5 estrellas sobre 5

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... Ver más

Valorada con 5 estrellas sobre 5

I ordered these bracelets for Christmas at a very late timeframe. They arrived super quickly, were just as promised in a beautiful box with a beautiful message for the boys. I checked in with custome... Ver más

Valorada con 5 estrellas sobre 5

My son and I have been at odds for some time. He has had some issues both with his work and friends circle. This gift was the ice breaker. He felt he could talk to me about some personal issues and I... Ver más

Información sobre la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

126 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(126)

44 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A company true to what they advertise

After providing an incorrect mailing address, the bracelet was returned to their warehouse. Rather than have it re-delivered, I contacted the company and asked for a refund which was promptly provided. The team were very responsive and understanding, and true to what they advertise. Overall a smooth process from the moment I contacted them to receiving my refund.

3 de agosto de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

You're Important to Me

It was nice gesture for his graduation and to let him know that I love him regardless of our ups and downs. We've been through alot in the last 3 years and continue to go this rough patch

17 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is IN BREACH OF THE AUSTRALIAN CONSUMER LAW

After multiple complaints from customers, this company recently changed their name from "Storygifter " to "Soul Sent Gifts"- Trustpilot reviews can be found under both names. Please read them before you purchase!

Absolutely fraudulent. Advertising a book titled "MUM, I want to hear your story" - They send out an American version titled MOM and refuse to send the correct book (MUM) even after that is the book you have purchased and paid for.
Their solution is for YOU to send the book back to them in AMERICA (with tracking) for a refund...
MANY customers have complained about this on their social media posts (Of which StoryGifter promptly remove ALL negative comments)-
This has been forwarded to Consumer Affairs & Fair Trading by other customers.

StoryGifter have breached the Australian Consumer Law:

- The Australian Consumer Law provides consumers with the right to truthful and accurate representations when buying a product or service. This means that businesses must not mislead you with statements that are incorrect or likely to give you the wrong impression. This rule applies to information that a business provides you in any medium, including when talking to a sales representative, on packaging, in online shopping forums or social media.

StoryGifter have also breached:

- Section 56 titled "Guarantee as to supply by description."
&
- Section 29 :Prohibits businesses from making false, deceptive or misleading representations about goods or services, in connection with their supply or promotion.

"No goods and services should be marketed in such a way as to reasonably imply a false or misleading representation regarding the goods or services.
Avoid at all costs- and if you have fallen victim to them, please report them to the Government Agency in your state."

DO NOT PURCHASE FROM THIS COMPANY!!

6 de junio de 2025
Opinión espontánea

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