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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently my husband and I have had a hearing test with Sound advice. The staff were courteous, helpful and supportive and gave us both some good advice. We will definitely use them again when we hav... Ver más

Valorada con 5 estrellas sobre 5

Louise Bowdery is an exceptionally good audiologist. She is also friendly and intuitive. I was given a very thorough examination and hearing test and was offered an excellent range of aids. No hard se... Ver más

Valorada con 5 estrellas sobre 5

My wife and I have both been fitted with Heating AIDS from Sound Advice Hearing in Horncastle - myself most recently ! Simon is wonderful as indeed are all his Staff at the Horncastle Shop. He is mo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been seeing Derek for 9 years now and have just had my most recent hearing test and adjustment. As always the service and attention to detail is excellent and I always leave knowing I am able to... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Audiólogo
  2. Servicio de reparación de audífonos
  3. Tienda de audífonos

Escrito por la empresa

Sound Advice Hearing are an independent audiologist, with branches around the UK. Being independent means we offer the highest levels of service and aftercare, with much shorter waiting times than many other options people face when looking for hearing tests and advice on hearing aids. It also means we work with multiple, world-leading manufacturers, offering our patients a fantastic range of hearing aids, including all the latest technology. We are not limited to just one or two brands. By choosing an independent audiologist such as Sound Advice Hearing you are choosing the highest levels of trust, quality and customer service. Hearing loss can have negative impacts on individuals for many different reasons. Looking after your hearing can ensure you don't miss out on those important social, leisure and communication opportunities. We are here to discuss your individual needs with you, and find the right solution for you, your lifestyle and budget.


Información de contacto


4,9

Excelente

TrustScore: 5 sobre 5

125 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Hearing test

Recently my husband and I have had a hearing test with Sound advice. The staff were courteous, helpful and supportive and gave us both some good advice. We will definitely use them again when we have another test.

23 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Louise Bowdery is an exceptionally good…

Louise Bowdery is an exceptionally good audiologist. She is also friendly and intuitive. I was given a very thorough examination and hearing test and was offered an excellent range of aids. No hard selling involved and I trialled the aids for a week before having to make a decision. Overall a pleasant experience.

8 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Blocked ear sorted

I had a blocked ear that I'd suffered with for over a year. I couldn't hear and it was mildly painful. 25 minutes of treatment later, blockage removed and I could hear perfectly. I cannot thank this company enough.

31 de marzo de 2026
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Mr C,

So pleased we were able to help. Thank you for taking the time to leave us a review. It means a lot.

Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Excellent

We travel for 2 hours each time we visit, as we find the service & professional standards second to none .Cant recommend more highly.Have been using for the last 4 years.

23 de marzo de 2026
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi David,
Thank you not only for your review, but for being so dedicated to our care and services that you make that journey! That is a true reflection of the knowledge and effort of Simon and his team.

Many thanks
The SAH Team

Valorada con 5 estrellas sobre 5

Always make u feel well

Always make u feel well, explain everything very clearly,and give u time to make up , feel at ease

17 de marzo de 2026
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Bridget,
Thank you so much for taking the time to leave your review. To 'feel at ease' is exactly what we want for everyone to feel at their appointments with us. That is why our clinics are quiet, and we only see one person at a time. No rushed, noisy atmosphere here.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Very good hearing test

Very good hearing test. No rush and explanations were very good.

20 de enero de 2026
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Jacqueline,
Thank you for your review and for summing it up so nicely.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Lovely service

An very good, courteous and expert service. The audiologist is knowledgable and helpful. It is a long way from where I live but I am happy to travel in order to get such a great service.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Marion.
Thank you for your review. Thank you for being so loyal as to travel for our service. Should there ever be a time when you are unable to make the journey, please speak to the staff about our home visit service. They can also tell you about our friend referral scheme where you could get a voucher to treat yourself.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

I've been seeing Derek for 9 years now…

I've been seeing Derek for 9 years now and have just had my most recent hearing test and adjustment. As always the service and attention to detail is excellent and I always leave knowing I am able to hear as well I possibly can. Experience is everything and Derek's knowledge is second to none. Backed up by the brilliant Lorraine out front I would recommend them to anyone!!

13 de enero de 2026
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Sean,
Many thanks for taking the time to leave a review. We aim to offer the best service available to everyone. Hearing loss can affect people in different ways, so we believe everyone deserves the best care and advice.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

The place to go for any ear problems

I experienced some discomfort with my ears and the Sound Advice - Hearing were able to fit me in the next day. Both the receptionist and the Audiologist were so friendly and helpful. The Audiologist was gentle and explained procedure well.
I will definitely not hesitate in recommending them

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Bebe,
Thank you so much for sharing your experience. We are pleased we were able to assist you so quickly.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Two very satisfied customers !

My wife and I have both been fitted with Heating AIDS from Sound Advice Hearing in Horncastle - myself most recently !
Simon is wonderful as indeed are all his Staff at the Horncastle Shop. He is more than patient with two ‘oldies @ 86 & 84’ who struggle with modern technology both physically and mentally and very willing to pop in and ‘rescue’ us - as I am now wheel chair bound and we are dependent on very lacking public transport.
We could not recommend them all more highly ! THANK YOU !

11 de enero de 2026
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Seth,
Thank you for taking the time to leave a review. Simon is incredibly caring and knowledgeable and will always ensure your questions are answered and that you are comfortable with the aids.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

For anyone experiencing hearing issues

For anyone experiencing hearing issues, I wholeheartedly suggest visiting the Sound Advice Hearing store in Norwich. Derrick and Lorraine are incredibly supportive and will assist with any needs. I've been a loyal customer for many years, and their helpfulness and expertise never cease to impress me.

10 de enero de 2026
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Anthony,
Thank you for your review. They really help our independent business. Derrick and Lorraine are incredibly knowledgeable and caring and will always ensure the best care and advice for everyone.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

As good as it gets

If you have any issues with your hearing, or just want a check-up, this is the place to go.

Louise Bowdery is an outstanding audiologist, a leading authority on all the current hearing technologies, a person of unconditional integrity and above all someone committed to finding the best individual solution for each client. Sound Advice works with all the major hearing aid brands and is completely brand-neutral.

Together with Suzanne Simpkin who runs the front office, I doubt there is a better team operating in the South of England and we are very, very lucky to have them working in Winchester.

Louise recently prescribed a pair of latest-generation Widex aids for my dad, and it’s like his hearing has been rolled back fifty years. I’m a keen pianist with age-related hearing loss who recently suffered sudden hearing loss in one ear. Louise prescribed a pair of Phonak aids and designed and uploaded a custom profile that allows me to hear a grand piano with total clarity. So yes, this kind of thing takes a great deal of skill and great deal of commitment, and that’s what you’ll get here.

Finally, both Louise and Suzanne have terrific senses of humour, and whether you’re visiting them for a hearing test, ear wax removal or to test the latest hearing tech, you’re going to have a great experience.

10 de diciembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Mike,

Thank you so much for the lovely review for Louise and Suzanne. They are a brilliant team with wonderful knowledge. Hearing loss affects everyone in different ways, and the range of technologies available today means that there is definitely something for everyone and their lifestyle and needs. There is no on-size-fits-all which is why we are proud to be able to work with a range of manufacturers like Phonak and Widex.
Best wishes to both you and your dad
The SAH Team

Valorada con 5 estrellas sobre 5

Very good service

Very good service. Louise conducted a thorough assessment & outlined a few hearing aid options for consideration over a free trial period. She explained the assessment results clearly & applied no pressure to the sell.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Jon

Many thanks for taking the time to leave a review. We will never apply pressure to a sale. Getting the right fit for each individual is of the utmost importance to us because we know what a difference it can make.
Best wishes on your hearing journey, and don't forget Louise and Suzanne are there to help with any questions.
The SAH Team

Valorada con 5 estrellas sobre 5

Reliable hearing company.

Have used for last 5 years, Derek and Lorraine are always friendly, courteous and thorough during a hearing reviews.
Although my hearing aids are a few years old, they are still in good condition and working order, they never push to buy new aids like many larger companies.
Would recommend this company.

27 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Brian,
Thank you for your review. We do work with the best manufacturers in the business, so it doesn't surprise me that the aids we supplied are still going strong, especially if we have been looking after them for you. Technology is always evolving, so Derrick will advise - but never push - if there is something that might work better. Do ask Lorraine about our referral scheme next time you are in, if you don't know about it already.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

A great help

Very good, careful and caring service. Louise carefully assessed my needs and proposed hearing aids which should help me on my hearing journey. She explained the assessment well and was really happy to adjust and adapt the aids to my needs.

13 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Colin,
There are a range of aids available through our being independent and working with multiple manufacturers. You can trust Louise will always propose the best solution for you and your lifestyle.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Extremely happy with service and care.

Extremely happy with the service and care from Kings Lynn branch of Sound Advice. Firstly, I had a very thorough hearing referral which was sensitively and appropriately handled by Suzanne. Separately, ear wax removal was efficiently, effectively and painlessly dealt with. Throughout both procedures I felt reassured & well informed. Thank you.

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Thank you very much for taking the time to leave a review. They are incredibly valued as an independent business. Suzanne truly is one of the best in the business and you can always trust her advice whether related to hearing loss or ear wax.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Excellent and comprehensive advice from…

Excellent and comprehensive advice from Louise. It is clear that she is very knowledgeable and thorough. Also very willing to listen.

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Neil,
Thank you for your review. Louise is, indeed, very knowledgeable and will always ensure the right advice and solution.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Great Experience

Great customer service from extremely friendly and knowledgeable staff. Sound advice (pun intended) about the products on offer and and a very helpful, ‘try before you buy’!

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Steve,
Thank you for your review. Everyone's hearing journey is unique, which is why there are so many choices when it comes to the technology. That is why we offer the free hearing aid trials, to ensure the best fit and technology for you before committing to purchase. We hear too often stories of people being 'sold to' and then they end up with the wrong hearing aids. Not something we want to happen to anyone! Best wishes on your journey, and the team are always there for you.
The SAH Team

Valorada con 5 estrellas sobre 5

Very efficient with ongoing support…

Very efficient with ongoing support whenever needed, never had any issues after years of being with them. Derek and Lorraine are excellent.

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi Roy,
Thank you for your review and for sharing your experience for others to see. We believe in offering the very best in aftercare and support. Hearing loss is a journey that can't be fixed by a one-size-fits-all approach. It is very personal and ongoing, just like our aftercare and support.
Best wishes
The SAH Team

Valorada con 5 estrellas sobre 5

Returning Customer

I’ve been a customer of Sound Advice for several years now. I’ve just returned from my annual review appointment when Derrick adjusted my hearing aids to accommodate the slight change in my hearing since last year. He also gave me advice about advancements made in hearing aids since I bought mine and although I’m not ready to replace them yet, I would not hesitate to go back to Sound Advice to buy them when I need to.

10 de noviembre de 2025
Opinión espontánea
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Respuesta de Sound Advice Hearing

Hi AT,
Thank you for sharing your experience for others to see. Hearing loss does not happen over night, and does change with time, which is why we offer continued aftercare and support, and free annual hearing tests, so we can adjust things along the way to ensure you continue to hear the sounds you love.
Best wishes
The SAH Team

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