Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Ordering easy Payment easy Order response good No update on delivery Initially said by 12/16/24 Tracking no info other that Preparing Nowhere to call no place to email Not quite happy w... Ver más

Valorada con 5 estrellas sobre 5

Such a variety of tees, hats, sweatshirts, etc. to choose from. Had a difficult time trying to choose between such an expanse of men's, women's and kids items. Made my holiday buying spree enjoyable,... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The various wordings on your sweatshirts and other items are very clever, and I am happy to have found gifts for two adult sons. My disappointment is that I couldn't use the New10 code because of the... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I placed an order on December 08, 2024. I had a question about the order and e-mailed the company (the e-mail address for customer service) about it and I never received a reply. Makes me wonder if th... Ver más


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Poor Customer Service

I placed my order from southfaces.com on November 30 and still haven’t received my package. My debit card was charged the very next day. The charge is listed with a completely different name on my bank app. I received a shipping notification over a week ago, but when I track it, it cannot be found. I’m worried I was scammed and will not get my package. I have emailed and they have not responded. Where is my package?????

16 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I chose the mustard color

I chose the mustard color. When I went to check out the color said black. I tried to place the order again (total of 3 times.) Finally on the 4th time, the proper color was ordered.

16 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give them no stars

If I could give them no stars, I would! I ordered a 3X shirt; they sent an S. When I contacted them, they said they wouldn't exchange it for the correct size, I would have to buy another shirt but they would "give (me) a good deal." When I asked what the good deal
was, they never responded. I certainly won't be buying from them again.

18 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

My order was for a Christmas present I…

My order was for a Christmas present I ordered on 12/1/24. The charge hit my PayPal on the 1st. I an email that it shipped but when I track it, the message is the package has not been given to the post office yet. I emailed them because there isn't a phone number to call and have not received a reply. I am going to cancel/dispute. I needed to get it by today.

1 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Placed my order on December 3

Placed my order on December 3, 2024. Still have not received any shipping or tracking information. Concerned I will not have this before Christmas. There is no contact information to talk to someone in customer service. The funds for payment have already posted on my account on the day I ordered. Where is my order?!!!

16 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

No Package will be coming Well

Well, add me to the list of reviews concerned with shipping. I did receive an email to track my package HOWEVER when I click on their link, it indicates no such tracking number exists! Folks, this was just another Chinese scam. I suspect none of us will receive any packages. Dispute your charges now.

16 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ordered sweatshirt Dec 2nd

Ordered sweatshirt Dec. 2nd for gift. Concerns with no Conformation or tracking or estimate of arrival though they were paid thru PayPal. I should of learned my lesson last year as package from China arrived owing $14. postage. Sent two emails to Southfaces unanswered. So be careful when you see cool things on FB. I ordered similar from Etsy just in case.

2 de diciembre de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

Need shipping updates

Ordering easy
Payment easy
Order response good
No update on delivery
Initially said by 12/16/24
Tracking no info other that Preparing
Nowhere to call no place to email
Not quite happy with this

Update:
12/19/24 Threatened to cancel via email
2 days later- email response to "remain patient please"
Then email saying "shipped- clearing customs"
12/29/24 Still no sweatshirt

14 de diciembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pretty easy to do.

Pretty easy to do.
I sent an update about a mistake I made on the date for sleeve. Don't know if it was received. Please let me know if it was received.

Thank you.

14 de diciembre de 2024
Opinión espontánea

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