My laptop wifi stopped working just a…
My laptop wifi stopped working just a few weeks over its 12 month guarantee period.
I telephoned South Wales Computers and spoke to David, who asked whether my other devices were receiving wifi, and only when I confirmed that, did he accept the job and explain his fees.
I dropped in the machine, and one working day later he advised that the wifi card needed replacing. I asked whether he could do another job while the machine was with him, i.e., to change the internal hard drive to a higher capacity. Before proceeding, he questioned whether I really needed it, and agreed that the size of my Onedrive folders warranted a much larger drive. He ordered and fitted the new parts, moved all the files from my old internal drive, and a removable hard drive I'd been managing with, to the new internal drive, and linked them to my Onedrive account.
I'm very pleased with the results, the way he always seemed to consider what was best for me, and the final bill, which was less than I had been expecting.
I would have no hesitation in using the company again.
10 de octubre de 2024
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