Southwest Audiology Services Opiniones 

36
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went to Sam Humphries to have my ears waxed and she found I had underlying hearing issues. I was given a hearing test and found I needed aids. When Sam fitted these my whole world changed. I didn’t... Ver más

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Valorada con 5 estrellas sobre 5

My hearing has been restored with ease by microsuction with Sam! Hearing test done, both visits have been a very pleasant experience! Sam is very knowledgable and puts you at ease with her kind, cari... Ver más

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Valorada con 5 estrellas sobre 5

Samantha was methodical and thorough . She took the time to explain what she was doing and the results which came back . Overall I was really impressed on how much I learned and both the reporting... Ver más

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Valorada con 5 estrellas sobre 5

Sam is obviously very experienced as she was an NHS Audiologist for 20 years. The tests she carried out were extremely comprehensive & thorough. She explained everything to me along the way, so that I... Ver más

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Información sobre la empresa

  1. Audiólogo
  2. también en la categoría
  3. Clínica especializada
  4. Servicios médicos locales
  5. Tienda de audífonos

Escrito por la empresa

Hearing SOS?........Call SAS! Southwest Audiology Services provide Professional Clinical Expertise in Everything Hearing-Related. Services include Ear Wax Removal (via 'gold standard' microsuction - includes FREE ear health check, FREE video otoscopy and FREE hearing screening), Diagnostic Hearing Assessments, Premium Hearing Aids & Accessories (wide range of styles), Custom Hearing Protection, Workplace Noise Risk Assessments and Tinnitus Management. Delivered by a Registered Clinical Audiologist and Hearing Aid Dispenser with nearly 20 year's NHS Clinical Experience. SAS is based in Exmouth, Devon.


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4,8

Excelente

TrustScore: 5 sobre 5

36 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(36)

1 opinión en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My hearing has been restored with ease…

My hearing has been restored with ease by microsuction with Sam! Hearing test done, both visits have been a very pleasant experience! Sam is very knowledgable and puts you at ease with her kind, caring manner! Had full trust in her and will definitely go to her again! Couldn’t recommend Southwest Audiology Services enough!!
Thank you Sam!

17 de marzo de 2022
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you so much for your glowing recommendation. It was my pleasure and I'm so glad to have been able to help you out with your hearing. Best wishes, Sam

Valorada con 5 estrellas sobre 5

2nd and 3rd visit.

Our mother now has her ITE aids and is delighted with them.
With Sam’s professionalism , warmth and sense of humour the whole process went very smoothly.
Thank you so much Sam.

28 de febrero de 2022
Opinión espontánea
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Respuesta de Southwest Audiology Services

My pleasure Frances. Thank you for such a lovely review, and I am delighted that your mother is delighted! :-)

Valorada con 5 estrellas sobre 5

Sam is very precise and professional…

Sam is very precise and professional and gave us detailed information on what to do.

27 de enero de 2022
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Respuesta de Southwest Audiology Services

Hi Katie, thank you for your kind review. It was a delight to help you both and please let me know the outcome. Best wishes, Sam, Southwest Audiology Services

Valorada con 5 estrellas sobre 5

Samantha was methodical and thorough

Samantha was methodical and thorough . She took the time to explain what she was doing and the results which came back . Overall I was really impressed on how much I learned and both the reporting and solutions she has provided. I believe it represented excellent value for money and will not hesitate to recommend Sam to anyone who has questions or concerns about their hearing . Steve

21 de enero de 2022
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you Steve. It was lovely meeting you and I'm delighted to have been able to help improve your Audiology knowledge base! :-)

Valorada con 5 estrellas sobre 5

Exceptional Audiology Treatment Provided

I desperately needed ear wax removed and appointment availability at my GP practice was unacceptable to me.

I carried out a ‘Google’ search for private ear wax removal and after reading the synopsis of the various people providing this type of service it was Southwest Audiology Services that I was drawn to.

Sam Humphries qualifications and NHS experience in Audiology impressed me and I felt that I would be in good hands having any treatment. Sam also, offers other clinical services which include: Hearing Assessments; Hearing Aids; Tinnitus Management compared to her local competitor.

Sam made me feel at ease during our appointment and she is genuinely a caring, kind & thoughtful person. Sam made sure that she explained what she was going to do before any treatment was carried out. All treatments were carried out within the current COVID guidelines in place at the time of my appointment, and I made sure that I took a Lateral Flow Test (which was negative) before I attended the appointment and made her aware of my result.

I am pleased to have discovered Southwest Audiology Services (Sam) and will continue to use her services for ongoing Audiology Health checks.

20 de enero de 2022
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you for such a wonderful review. I'm delighted that you found me and that I could help you out. My aim was always to bring the best bits of the NHS, whilst removing any unnecessary 'red tape', and to give people my time, expertise and highest quality hearing care.

Valorada con 5 estrellas sobre 5

Sam was excellent with my daughter

Sam was excellent with my daughter, she showed her illustrations of the ear and made clear explanations about the processes involved with our consultation. She was very reassuring and my daughter was calm and reassured throughout our time with Sam.

6 de enero de 2022
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you for your kind review Kirsty. Your daughter was an absolute delight! Sam, Southwest Audiology Services

Valorada con 5 estrellas sobre 5

Ear testing, diagnosis, referral and swim plugs

Sam Humphries at Southwest Audiology Services provided me with an exceptionally professional range of hearing tests necessary due to my ongoing ear and long term problems which had not yet resolved. I was impressed with Sam’s professionalism, medical knowledge and clear advice which has without doubt encouraged me to seek further assessment from an ENT specialist through her referral letter. In the meantime, impressions for specialised ear swimming plugs were made at Sam’s clinical practice and these will undoubtedly be helpful in preventing my otitis externa (swimmer’s ear) problem which has plagued me for many years !
Many thanks for your kind support, advice and care Sam.
Dr Cressett Thursby-Pelham

16 de diciembre de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you for your wonderful review. It was my absolute pleasure to help you with your ongoing otitis externa problem, which hopefully will improve with the use of the swim plugs to help to keep your ears dry. Please let me know how you get on with ENT. Best wishes, Sam, Southwest Audiology Services.

Valorada con 5 estrellas sobre 5

Good, thorough test

A very thorough hearing test, carried out in a relaxed way, so that I felt completely at ease.

15 de noviembre de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you for your kind review Jane. It's really important to have a thorough hearing test which reflects 'true' functional hearing ability (which is why the speech discrimination tests are so vital). I'm glad that you felt relaxed and at ease - that's my aim - full, diagnostic clinical testing but without the stress of being in a clinical (hospital) setting! :-)

Valorada con 5 estrellas sobre 5

Thank you

Thank you to Sam for an honest, prompt assessment of my hearing. She’s happy to help, knowledgeable and I really value her insight

11 de noviembre de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thanks for your review Ben, much appreciated. Always happy to help! :-)

Valorada con 5 estrellas sobre 5

This was my first proper ear exam and hearing test

This was my first proper ear examination and hearing test.
The environment was very clean and tidy and had an air of calmness, which was reassuring because I didn't know what to expect.
Sam introduced herself, firstly taking a comprehensive history of my problem before examining my ears , explaining what she was seeing, this was followed by the most thorough hearing test...amazing...
At the end she went over everything again, showing the graphs of the tests done, followed by advice of what to do next.
I found her very knowledgeable, not baffling me with medical terminology.
True client service...Thank you Sam

4 de noviembre de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you for your lovely review Lizzy. It was my pleasure and please let me know how you get on. Best wishes, Sam, Southwest Audiology Services

Valorada con 5 estrellas sobre 5

Received an excellent service here

Received an excellent service here, highly recommended. Sam's knowledge and understanding was excellent.

22 de octubre de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you Sadie, it was my pleasure helping you.

Valorada con 5 estrellas sobre 5

Highly recommend!

Sam was really quick to respond to my initial enquiry, and I had an appointment within a few days. Her cheerful and friendly nature immediately put me at ease and she very clearly explained the micro suction procedure and hearing assessment process and made time to go through my results. She listened and was empathetic when I explained my hearing concerns and conducted herself in a very professional and caring manner. I would definitely recommend Sue and I will be making an annual appointment to see her!

14 de octubre de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you for your lovely review Amanda. It was my pleasure to help you and hopefully to have reassured you too! :-) Sam, Southwest Audiology Services

Valorada con 5 estrellas sobre 5

Can’t recommend highly enough!

Sam took me through the transition to wearing hearing aids in the most sensitive, understanding and professional manner I could have hoped for. She was extremely thorough in her investigation and testing of my hearing problems and made the whole process an enjoyable one with her personable, relaxed but extremely competent manner.
If you are worried about hearing loss and even more so by the prospect of having to seek help and transition to wearing aids, I can’t recommend Sam’s professional, knowledgeable, caring and understanding practice enough!

20 de agosto de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you Stephen for your glowing review. It was my pleasure starting the journey with you to improving your hearing! :-)

Valorada con 5 estrellas sobre 5

SW Audiology for hearing test, wax removal and plugs

I visited SW Audiology for a hearing test, to have wax removed and to get some molds made for some ear plugs that I need. The service was excellent! Sam is very personable and professional. I felt like I was in good hands and will definitely go back should the need arise.

19 de agosto de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you Paul for your wonderful review. I'm glad to have been of help and pleased that you are taking hearing protection seriously! :-)

Valorada con 5 estrellas sobre 5

Great experience

Sam was very welcoming and made me feel comfortable. She was patient and took the time to work through everything.

Thank you! X

19 de agosto de 2021
Opinión espontánea
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Respuesta de Southwest Audiology Services

Thank you for your lovely review Katie. It was my pleasure to hopefully reassure you and look forward to seeing you again in November. Best wishes, Sam

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