Southwood Christmas Shop Opiniones 

380
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My order arrived well packaged. Very pleased with the Christmas tree which will be very easy to assemble and switched on in minutes. A lovely addition to my present decorations and will enhance my l... Ver más

Valorada con 5 estrellas sobre 5

Early Christmas shopping as I missed on this item last year. It was a good price and delivery was perfect- not left on a doorstep and actually rang the doorbell. The item is lovely and it was good tha... Ver más

Valorada con 5 estrellas sobre 5

What a fantastic shop Southwood Christmas shop is. We had a problem with our order which was dealt with immediately. I can't recommend enough. Would definitely buy again.

Valorada con 5 estrellas sobre 5

Ordered some Christmas Lemax pieces online and it arrived incredibly fast with completely free delivery. The fragile item was packed perfectly to ensure it arrived safely. Highly recommend ordering fr... Ver más

Información sobre la empresa

  1. Tienda de artículos navideños
  2. Tienda de decoración e interiorismo

Escrito por la empresa

We are a small family run business specialising in Christmas! We stock an extensive array of festive items; from lights, to fibre-optic Christmas trees, baubles to santa hats, to suit every home big or small, making it your one-stop Christmas destination. We offer nationwide delivery on our products including express delivery options.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

380 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(380)

131 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Pleased with order

My order arrived well packaged. Very pleased with the Christmas tree which will be very easy to assemble and switched on in minutes.
A lovely addition to my present decorations and will enhance my lounge.

4 de agosto de 2026
Valorada con 5 estrellas sobre 5

Lovely (very early) Christmas display

Early Christmas shopping as I missed on this item last year. It was a good price and delivery was perfect- not left on a doorstep and actually rang the doorbell. The item is lovely and it was good that the company notified me that it was available now. Sad I know preparing for Christmas in July but at least I know this item is here and I know my daughter and her family will love it.

29 de julio de 2026
Valorada con 5 estrellas sobre 5

Great service

Great service - ordered a Christmas decoration and not only was it much more reasonably priced than other places, but also delivered super fast!

10 de junio de 2026
Valorada con 5 estrellas sobre 5

Coca Cola polar bear Christmas tree decorations

After ordering two Christmas tree decorations, I was very pleased to receive them in just a few days, reasonably priced and exactly as described. The recipient will be thrilled to add these to his collection. I would definitely buy from here again, very happy with my purchase, Thankyou very much.

26 de mayo de 2026
Valorada con 1 estrellas sobre 5

My parcel was left in an unsecured…

My parcel was left in an unsecured location and I did not receive it. The seller relied solely on a photograph of the package left unattended as “proof of delivery.” A photo of a parcel sitting somewhere other than my home address does not demonstrate that it was delivered into my possession — only that it was left there.

I am still seeking a full refund. Based on how this has been handled I would not recommend this company. Absolutely disgraceful service!

Note- Southwood Garden Centre as you are refusing to respond to my emails and calls - Royal Mail have advised me that you need to complete the “claim form” this is standard procedure when parcels are lost or stolen! Why are you refusing to complete this standard request for Royal Mail? 

Who Claims: The sender should initiate the claim, as they hold the contract.
Where to Claim: Use the Royal Mail online claims centre for the fastest service, or use a P58 form available at Post Office branches.
Evidence Needed: You must provide proof of posting and evidence of the item's value.

19 de diciembre de 2025
Opinión espontánea
Logotipo de Southwood Christmas Shop

Respuesta de Southwood Christmas Shop

We’re sorry to hear that you were disappointed with your experience.

In this case, the courier confirmed delivery to the address provided and supplied delivery evidence, which was shared with PayPal. PayPal carried out an independent review of the transaction and confirmed the delivery as valid, closing the case in line with their process.

We always aim to resolve delivery issues as fairly as possible and regret that this situation could not be resolved to your satisfaction.

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