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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I have 4 pairs of their shoes and love them. But i feel something has changed, bad reviews now, most items very limited sizes and all sales are final all of a sudden. So gave 4 stars based on previous... Ver más

Valorada con 1 estrellas sobre 5

The site took financial & personal information, then redirected me to third party item where the item was sold out. Then then sent this bogus email: "Thanks for your order. You... Ver más

Valorada con 3 estrellas sobre 5

Only style is impressive The quality of threads and material - very poor. Colors faded after couple of times in washing machine. There was a big problem with my return, that actually stayed with... Ver más

Valorada con 1 estrellas sobre 5

Terrible customer service. They have to defer to management for everything and it takes them several days to reply and it's never a continuous conversation. I ordered in Jan and didn't get items until... Ver más

Información sobre la empresa


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

167 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

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Valorada con 5 estrellas sobre 5

I've been ordering Soxy's for the last…

I've been ordering Soxy's for the last 6 years and they are the best out there. Unique, special and even after all these years I have only received one pair that was duplicate other than that all socks super fresh, sleek and I wear them every day!

29 de enero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with Soxy is very satisfied.

My experience with Soxy is very positive.
My sons and my husband like socks Soxy very much. There are very comfortable, originals and resistants. The service is very good and we received our order quickly.
Thank you!
Francine G St-Pierre

18 de diciembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Long-time Satisfied Customer

Have been and long-time and frequent customer of Soxy. Recently receive the first error in a shipment - but after requesting an exchange correction they were very helpful in setting up a replacement shipment for what I ordered originally. Highly recommend the quality and stroke of sock options available!

16 de diciembre de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

Been trying to get a response for days…

Been trying to get a response for days and nothing. It’s too bad their customer service is so bad. Not only zero response they also shipped my first and last order short.

Tried to use their free return policy. Customer service said they charge 10 just for the return label. They recurved my return 15 days ago and still nothing.

Stay clear of these crooks!

1 de diciembre de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great shoes, terrible customer service

The shoes are great but do not come with care instructions. If you attempt to contact customer service you will be sorely disappointed. Awesome product with customer service that is slow to respond and deaf to complaints.

27 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

I love the whole experience

I love the whole experience. It was so easy to order and the product was amazing. Due to financial trouble I had to cancel my subscription but customer service was even amazing in this area. They made it so easy. LOVE this company.

22 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super Easy!

I ordered a subscription as a gift. The ordering, billing and even the cancellation process was super easy! Thanx Soxy for everything.

22 de noviembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unparalleled Customer Service!

I order online...a lot! I have to say that this is, bar none, my best customer service experience in my shopping career thus far! I was lucky enough to work with both Albert and Richard who exceeded my expectations. I am a client that loves to customize and modify which, for many companies, is not possible and/or is a real pain to try and accomplish. I sent an email to the soxy general inbox and my email was returned same day and with my ask completed and with a smile and gratitude. I had multiple questions and rather than receiving back frustration, I again received back responses that were extremely happy to help. Thank you Richard & Albert for your help with my first time order with Soxy and you can bet that it won't be my last. You both deserve a raise :)

23 de octubre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience

The socks are really comfortable, with unique and remarcable designs. I am very satisfied. The only bad thing i can say is that when i became a member i get the offer of a free pair, but when the package arrived it had only the 5 regular pairs.

26 de agosto de 2019
Opinión espontánea

La experiencia Trustpilot

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