Genuine OEM Parts for Perfectly!
We ordered replacement pillows for a 15 year old spa. These are brand new OEM parts that fit just like new. We're very happy, especially with the neck pillow for the corner!
21 de abril de 2022
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Información sobre la empresa
Escrito por la empresa
The year was 2006 when two gentlemen that had been in the spa and pool industry for over 15 years decided that it was time to open Spa and Pool HQ. They had a brick-and-mortar spa and pool retail store in Des Moines, Iowa but with the changes in technology and the desire to save customers even more money they decided to open an online store. With the same principles they had with the retail store: customer-first approach, excellent product knowledge, and industry-leading products, Spa and Pool HQ has flourished into an international business. The customer first approach has led to an average response time to customer emails of 40 minutes. With consistent product training for all employees, they pride themselves in the ability to answer any question about any product anytime a customer asks. As an authorized dealer for the industry-leading products from LA Spas, Dimension One Spas, ProTeam Spa and Pool, Spa Pure. Spa and Pool HQ. guarantees every product they sell because every company should guarantee every product they sell.
Información de contacto
3900 e 14th st, 50313, des moines, Estados Unidos
- 5152092112
- support@spaandpoolhq.com
- spaandpoolhq.com
Great costumer service!
Thank you for your prompt response. Order received as requested. No problems! Good job!
18 de abril de 2022
Good product
17 de abril de 2022
Respuesta de Spa and Pool HQ
David,
Thank you for your email today. If I understand you correctly you say you ordered Bromine Tablets https://www.spaandpoolhq.com/spapure-bromine-tablets-4lb/
We have not had bromine tablets in stock for about 3 months as you can see by the link I provided. I have also attached a copy of your sales receipt which you also have access to by logging into your account. https://www.spaandpoolhq.com/login.php
As you can see by the sales receipt attached you purchased
Qty: 2
Code/SKU: HAV-50-9022
Product Name: SpaPure Granular Chlorine 4 lb
Price $84.39 USD
Total $168.78 USD
https://www.spaandpoolhq.com/spa-pure-chlorine-granules-4-lbs/
Per our terms and conditions https://www.spaandpoolhq.com/returns-and-exchanges/
The following wording comes directly from the product pages listed in the following URLs
https://www.spaandpoolhq.com/spa-pure-chlorine-granules-4-lbs/
https://www.spaandpoolhq.com/spapure-bromine-tablets-4lb/
Returns and Refunds: SpaPure Granular Chlorine is categorized as a HAZMAT Product by the USDOT. We are a HAZMAT shipper therefore we have approval to ship the product out by following USDOT guidelines. This does not cover the customer shipping product back though, Therefore the product is non-returnable or refundable. https://www.spaandpoolhq.com/returns-and-exchanges/
Best prices
Fast service, excellent prices, free shipping and website so easy to use. I compared prices for the same item at other companies and Spa and Pool Headquarters was the best! I will definitely use them again.
21 de marzo de 2022
Very quick response and delivery of…
Very quick response and delivery of items ordered
8 de marzo de 2022
Spa pillows received as expected
Spa pillows received as expected. They seem to be good replacements.
19 de febrero de 2022
Excellent website
Excellent website. Easy to use. Products arrived fast
6 de enero de 2022
Opinión espontánea
Excellent execution and on time…
Excellent execution and on time delivery. Good follow up from the company. Definitely a business that has their act together. This was my first order but I will continue to use them for everything I need for our pool and jacuzzi
3 de enero de 2022
Product arrived quickly
2 de enero de 2022
Got Just Exactly What I Needed!
Got Just Exactly What I Needed!! New Pillow Matches The Style I Have Perfectly!
Thanks!
19 de noviembre de 2021
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