Spain Building and Maintenance Ltd Opiniones 

40
TrustScore: 4.5 sobre 5

4,4

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Valorada con 5 estrellas sobre 5

Our insurance found Spain builders for us after a fire completely gutted our home.Initially we were told 12 months to rebuild but Spain builders had us back home in 6months. Des the operational direct... Ver más

Valorada con 5 estrellas sobre 5

Spain Building and Maintenance dealt with my insurance claim. The claim was dealt with very efficiently and with professionalism. The team were very responsive with queries and issues etc. All the tr... Ver más

Valorada con 5 estrellas sobre 5

A professional job to replace laminate flooring damaged by a leak from the dishwasher. Whole floor was replaced (many thanks to Charlie who had a tricky job carried out with great care) the whole roo... Ver más

Valorada con 1 estrellas sobre 5

My 78 year old mother was left without a downstair bathroom for 4 months. Please avoid this company, they came to repair my mother's bathroom which had some water damage to the floorboards. Dur... Ver más

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Información sobre la empresa

  1. Empresa de construcción

Escrito por la empresa

Here at Spain Building and Maintenance Limited we are a specialist construction company dedicated exclusively to the insurance claims industry. We focus on reinstating properties following insurance-related incidents such as fire, flood, storm, or accidental damage. With a commitment to quality, efficiency, and customer care, we work closely with insurers, loss adjusters, and policyholders to restore homes and properties to their pre-loss condition with minimal disruption.


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4,4

Excelente

TrustScore: 4.5 sobre 5

40 opiniones

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4,4

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(40)

21 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Exceptional company Spain builders

Our insurance found Spain builders for us after a fire completely gutted our home.Initially we were told 12 months to rebuild but Spain builders had us back home in 6months. Des the operational director and his team were exceptional from start to finish. Every tradesman that worked on our home were the best of the best. The end result is more than we could have dreamed of and I would highly recommend this company to anyone

31 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great work after building fire

Spain took care of all the building works following a fire, they gave regular updates and always checked when was convenient once I was back home.

Jobs were done by Spain themselves and not outsourced so quality was consistent and they constantly double checked I was happy with previous work as we went along.

Will definitely consider them first for any other works.

21 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top Quality .

Spain Building is an absolutely professional business in every aspect. From start to finish, the communication between the management team and us as customers was excellent, making the whole process smooth and stress-free.
A special thank you to Joe the plumber, Ian the plasterer, the joiner, and Paul the decorator. Every one of them did an outstanding job, delivering work to the highest standard. Their professionalism, attention to detail, and workmanship were truly exceptional.
I would definitely recommend Spain Building to anyone looking for a reliable, skilled, and trustworthy company. Thank you very much to the whole team – you did a fantastic job!

13 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Insurance claim dealt with very professionally!

Spain Building and Maintenance dealt with my insurance claim. The claim was dealt with very efficiently and with professionalism. The team were very responsive with queries and issues etc. All the trades people that came out to complete different aspects of the job were really friendly and helpful, nothing was too much trouble and they took pride in their work. They were punctual and reliable as well. I was very happy with the quality of work produced and the people who were my point of contact in regards to the claim.

24 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

A professional job to replace laminate…

A professional job to replace laminate flooring damaged by a leak from the dishwasher. Whole floor was replaced (many thanks to Charlie who had a tricky job carried out with great care) the whole room was repainted to a high standard.
Many thanks to the whole team for their hard work, would recommend to anyone

19 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Escape of water insurance claim

I had an excellent experience with the team managing the escape of water works. Communication was outstanding from start to finish, with clear and proactive discussions on site involving all trades, which gave me real confidence in the process. The daily photographic updates were particularly impressive—they kept me fully informed and reassured throughout.

Progress with the adjusters/insurers was initially very slow, which unfortunately delayed matters. This is common with insurance work so did not detract from their service. However, as soon as the schedule of works was agreed, everything moved forward efficiently and without issue.

The quality of the decoration was exceptional, and the attention to detail—particularly in ensuring precise tile alignment—really stood out. The Contracts Manager, Paul Cassidy, was also excellent—he never failed to answer calls or respond to messages promptly, which is rare in this industry and made a real difference.

Overall, a highly professional, well-organised service that I would confidently recommend.

8 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The week before Christmas 2025 we had a…

The week before Christmas 2025 we had a flood downstairs and was allocated Spain Building and Maintenance through the Insurance Company. As soon as we spoke with Ian the surveyor we knew we were in good hands, throughout the whole experience he kept us informed of what work was required and was constantly making arrangements on our behalf, whether that was dealing with the Kitchen flooring fitters or arranging extra heating and dehumidifiers for the living room. He was a living legend.

When it came down to the workmen, I have to say everyone that has worked on our property had been excellent, such a hard working group.  When Ben and the joiners were here they constantly kept the property tidy and despite me working nights when they were in I wasn't disturbed at all.  The quality of the work they have done is outstanding.

Now the painters, Blane and Tony have done an amazing job.  So professional, considerate and such attention to detail, and I have to say what a character Blane is, always kept us up to date with what was happening and worked nonstop.

I was expecting only the area damaged to have been repainted but Ian and the team arranged for ALL the downstairs to be redecorated once the work was complete, and even allowed us to choose the colour scheme we wanted.

In short, Ian and the team made a very stressful and traumatic experience hassle and worry free, highly recommended!!!!!!

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended - thank you

Spain Building & Maintenance team were absolutely fantastic. We recently had a severe leak and water damage. The insurance company recommended the team to review and carry out the work required. The entire team, with special thanks to Ian and Corey, alongside the workmen; Ben, Charlie, Billy, Chris, James, Lee, Luke, Tony and Paul, have all been professional and committed to resolving our stressful situation. Excellent communication, strong worth ethic, and skilled to a high standard. Thank you to you all. Would definitely recommend.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very satisfied

Spain were contracted by insurance loss adjuster to undertake work following major damage to my 95 year old father's bungalow when a tree fell on his roof during storm Claudia. Work is now nearing completion and has been undertaken to a high standard. Special thanks to Holly and Blane who undertook the redecoration of 3 rooms to a high standard with minimal disruption for my father. Thank you

2 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Storm Claudia in November took my roof…

Storm Claudia in November took my roof off and torrential rain poured into my upstairs for days and ruined most of my bedroom. I am a lone, vulnerable, pensioner and to say I was devastated is an understatement. Spain builders were the people who came to put it right. It didn’t happen overnight but every one of their team were excellent at their trade. They worked as a team, if one had forgotten to do something another team member would see it and put it right or make sure it was put right. Every one was courteous, friendly and professional, took pride in the job at hand and did that job to an excellent standard. They worked above and beyond what was needed. Ian, the plasterer, wouldn’t leave until he was happy the job was done to his high standard, Paul left my home looking immaculate, Hollie and Blaine did excellent paint job, too many others to mention but they all treated my home with respect, cleaning up everything before they left for the day. I can’t speak highly enough of the team that helped me and they didn’t have it easy, they put up with an extremely emotional old woman who wanted it all done, yesterday, with complete understanding and caring. I can’t recommend Spain highly enough. I hope I never have to go through anything like storm damage again but if I do I truly hope Spain will look after me. Jennifer is the lady who led this team and I hope she’s proud, because they all did her proud. Finally, Rosie was wonderful, I rang her and cried and ranted and she calmly helped me solve any problem. I give praise when praise is due so a big thank you to Spain. I’m eternally grateful to you all

14 de noviembre de 2025
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Hello Maureen, Thank you very much for your kind words. I will certainly pass this on to the people you have mentioned. If you need anything off us please let me know.

Thanks
Team Spain

Valorada con 5 estrellas sobre 5

Great company

Great company, they handle everything professionally and turn a stressful moment into a worry free experience.

16 de enero de 2026
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Thank you for this kind review, Max!

Valorada con 5 estrellas sobre 5

Impeccable experience with SPAIN Building & Maintenance LTD.

An exceptional experience with SPAIN.
I had a long-standing disguised toilet leak of which entered the electrics of my property and unfortunately affected my bathroom significantly.
The walls beneath the tiles, the floor covering, alongside the actual structural floorboards and joists themselves were really damaged from the long-standing hidden water. Disappointingly, some of the bathroom suite itself was consequently damaged due to an emergency plumber (external to Spain) who tried to locate the leak in such urgency and recklessly.
Even the original ceiling below the bathroom (above an artificial one) had collapsed. Sadly, We genuinely loved our original traditional bathroom - ‘a little outdated tile wise’ but absolutely beautiful and in keeping with the property, a new floor, utility cabinet and expensive taps, etc.
Our insurance company left us with no downstairs lighting and a ripped out bathroom for 5 months before consulting Spain. The blame was passed, but it turns out - our insurance provider had left the claim totally dormant for all those months! Spain had not even been contacted yet or any other contractual company allocated for that matter.
After contacting Trading Standards and the Financial Ombudsman Service to escalate things in desperation - the insurance panicked and instructed SPAIN.
It was only then, things began to proceed and the narrative started to change.
Firstly, I’d like to highlight my sheer inexplainable gratitude to two specific people of ‘SPAIN’ before describing my personal experience.
The Contracts Manager ‘Jennifer’ was my first point of call as works were about to commence. She initially came to my property to analyse the damage and discuss how things would proceed. During the whole 3 months of SPAIN working in my property - I was extremely distressed as my insurance company accidentally moved me a 50 mile round trip into temporary accommodation. I could not cope mentally living away from home and having strangers in my property, with no control whatsoever.
Jennifer telephoned me most days, at her detriment! She dealt with a lot of anger, frustration, erratic behaviour and emotional outbursts from myself.
Simultaneously, Jennifer always responded with nothing but professionalism, patience and empathy and reassured me throughout.
I had a few hiccups where I complained: I didn’t want my toilet used by contractors (due to being immunocompromised).
Jennifer had a porta-loo delivered immediately. My doorstep was accidentally damaged whilst contractors carried heavy equipment in and out (ps. It was fragile due to ceramic tiles being used by previous house owner). She Rectified immediately. If any other without-intent incidence’s occurred, Jennifer would come out to site to assess and rectify. The promptness and the efforts were always second to none. Jennifer ensured my home was treated with upmost dignity and respect at all costs. I also want to reiterate, Jennifer proved to be nothing but an empathic pillar of strength and support during what was an extremely horrendous time.
Trigger warning: I have a psychiatric disorder that leaves me very suicidal.
Jennifer consecutively went above and beyond to assist my emotional distress, alongside facilitating constant assessment and audit of the works carried out. She was persistent in safeguarding my property and guaranteed impeccable standards of her tradesmen's works throughout.
I initially doubted the competence of everyone involved within my property. The insurance company had already set the precedent and sadly everyone else got the backlash! The works carried out have been second to none! Regarding Spain, From Joinery, Plumbing, Tiling, Electrician works, Plastering, Decorators and more, SPAIN really excelled. Now I need to greatly emphasise the plumber/tiler Danny’s his exemplary skills beyond imagination! The work carried out and the attention to detail has been exceptional. I can’t find one single fault with the full bathroom he has completed from timber structure, fitted suite, tiling and all fittings. I payed £7000 for a new bathroom in a property a few years ago which genuinely doesn’t even compare.
Who would’ve thought the contractual works of an awful insurance claim could be so incomparable and of such superiority.
Need I say more? The Contracts Manager Jennifer and Danny the Plumber/Tiler have been phenomenal and deserve some recognition. Let-alone, the entensive multi trades involved who I whole heartedly feel in debt to and cannot begin to name!
To the CEO of Spain Building & Maintenance LTD, I hope you acknowledge this with the integrity and value that it deserves!!
Once more, Thankfulness and gratefulness to Spain (Jennifer & Danny especially)
Bobby

5 de febrero de 2026
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Good Morning Bobby,

What a lovely review to see this morning.

We want to firstly say thankyou for the efforts and detail you have gone into, these sort of reviews go along way for business' like us and gives new customers a little bit more confidence.

Jennifer has read your review and is very appreciative of your comments, we have also passed your review on to Danny who I am sure will be just as happy.

This sort of feedback makes it all the hard work worth it for us.

I would like to wish you the best of look in the future and do not hesitate to contact us if you are in need of anything.

Thanks
Team Spain

Valorada con 5 estrellas sobre 5

Great experience with an efficient, professional and friendly company.

Openreach engineer drilled through a water pipe in our living room when installing full fibre causing a lot of damage. From the moment of contact with Spain’s claim manager Jennifer everything was taken care of with the minimum of disruption. All the trades from the plasterer to the decorators to the plumber were courteous, friendly and professional in their work. Holly, Blaine, Tony, Paul and plumber Joe were skilled and did a great job. We were kept informed and are very pleased with the finish of the work carried out. We would have no hesitation in recommending Spain Building and Maintenance.

3 de febrero de 2026
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Morning Joanna, Thank you so much for your review. I will be certain to make sure the kind comments are passed on to the relevant people. I am really happy we have been able to fulfil your expectations. Best of luck for the future.
Team Spain

Valorada con 2 estrellas sobre 5

We were allocated Spain Building as…

We were allocated Spain Building as part of an insurance claim, not by choice, and unfortunately the experience has been very disappointing.

Their coordination and project management have been extremely poor. Even the simplest jobs have been plagued by delays, unclear next steps, and a lack of follow-through. Documentation has been inconsistent or missing altogether, and communication is very fragmented.

We have repeatedly struggled to get hold of anyone, with calls and messages often going unanswered. When updates do arrive, they are frequently incomplete or contradict what we were previously told. This has made an already stressful insurance claim far harder than it needs to be.

Given that this work is taking place in a live household, clearer communication, proper planning, and basic accountability are essential — and sadly have not been present.

The experience so far suggests a company that may be overstretched or lacking in effective project management and client communication. THE BELOW RESPONSE IS AN INACCURATE VIEW OF EVENTS

2 de febrero de 2026
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Hi Joanna,

Thank you for your feedback, and I apologise that your expectations have not been met, and you feel that you have received fragmented communication. However, I must try and explain our side here and I am hopeful you are more understanding.

We were appointed on your parents insurance claim on an emergency basis only, given that it is an occupied household, your insurer wanted to make sure that they did everything possible to mitigate further damage to the property. We were only asked to replace fascia and gutter on the gable of the property and report on any potential roof damages. We made contact the very same day, and arranged someone to come out the following morning. When our tradesman arrived on site, he was advised by a lady living in the property that she did not want us to do the works as she was waiting for a private quotation, as this was the first time we had seen the job, my tradesmen also notified me that we would need a fixed scaffold for health and safety. This was communicated to yourself and the insurers on the same day. (I am happy to re send the emails which are dated and time stamped).

Following this, you replied to my email apologising and stated that you did need us to go back and carry out the works and there had been a confusion. The insurer needed me to get a quote for the works given that we now needed scaffolding, this was communicated via email which you were copied into. The day after, I supplied the costs for the scaffold. That same week the scaffold was erected, and we were on site on the Saturday morning. On the Saturday morning whilst on site, a gentlemen approached our tradesmen and told him that he did not want us to change the fascia and gutters as he would like uPVC rather than timber. Given this was a Saturday, we could not sought out approval from insurers as the Loss Adjusters do not work on Saturdays, so my tradesmen carried out the roof report and left.

On the Monday, I emailed all parties inclusive of yourself and explained this issue, and the roof report. I was then asked to provide costs for a full wrap around scaffold and the roof works including uPVC fascia's, I had no more communication from yourself after this. I was advised we were to keep scaffolding up as they intended on approving the works.

As you can see from the above we have done everything we can to be cooperative throughout this process, but a mix up of communication with regards to whether or not your parents wanted the work doing would be the reasons for any delays. I have checked the file and cannot see a breakdown in communication anywhere, apart from the final week where we were waiting on approval.

I hope this clears up matters. We would really appreciate it if you could maybe re asses your review as we do not think it is accurate and it can be really damaging to a business. We do not get it right every time, but in this case I think we have done the best we can.

Thanks

Valorada con 5 estrellas sobre 5

Paul the insurance guy

Paul, top man. Always on the end of the phone and got on with supporting us at our end. Patient with us and got onto the workers when we needed to push on with the work. A genuine good guy.

29 de enero de 2026
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Hi Phillip,

Thanks for the review. I have passed the information on to Paul and he is made up with your comments.
I am glad you have had a good experience and we wish you the best of luck for the future.

Team Spain

Valorada con 1 estrellas sobre 5

My 78 year old mother was left without…

My 78 year old mother was left without a downstair bathroom for 4 months.

Please avoid this company, they came to repair my mother's bathroom which had some water damage to the floorboards. During this repair, they managed to smash the bathroom suite. After several weeks They then offered to replace parts of the the bathroom suite with different coloured items. Long story short, my 78 year old mother was left without a downstair bathroom for 4 months.

In the end, I had to pay a local bathroom fitter to undo what Spain had done, then install a new bathroom.

I've seen other negative comments for this company, Spain building are keen to play the fake review card. I will happily share my many emails exchanges with Spain to prove what an awful company they are.

25 de enero de 2025
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Thank you for your review. We are sorry that you feel your experience of our company was not as good as you would have liked.

We were advised at the outset, that the bathroom being repaired had not been in use for many months prior to the incident, alternative facilities were in regular use at the property.

Unfortunately, the suite was broken accidentally on removal, which can happen when items are old and/or secured with silicone. We did source an alternative product which was declined as you wanted a full new bathroom suite.

Your bathroom fitter repaired pipework that was not covered by your insurance policy. The work we were authorised to carried out was limited by the policy cover on the insurance policy, not any unwillingness on our part to help in repairing the bathroom.

We have many happy customers who are pleased with the work we carry out. We are sorry that you did not receive the service you expected. Unfortunately sometimes customers do not get the answers that they were expecting as we are limited to what we can do, this is due to the limits of liability of the insurance policy.

Again we are sorry that you feel your experience was not up to expectations, we will take on board your comments.

Valorada con 5 estrellas sobre 5

great communication

great communication, fantastic work

would definitely recommend

Paul has been incredible making a difficult situation less stressful

24 de noviembre de 2025
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Hi Natalie,

Thank you for your review.
I will be sure to pass on your comments to Paul.
I am really happy he managed to make a stressful situation much easier.
Take care
Team Spain

Valorada con 3 estrellas sobre 5

Restoration after burst water pipe

Spain was appointed by insurers to restore our property following a serious burst water pipe which caused extensive damage.

Overall Spain performed well enough. The timescale could have been reduced with better project management since some tasks were done out of sequence resulting in them having to be readdressed subsequently. We were very impressed with Spain’s tradesmen, however, who were in general highly skilled and very professional.

Despite some frustrations we were very satisfied with the end result.

16 de enero de 2025
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Hi Frank,

Thank you for your review.
We will be sure to take on board your feedback and look into how we can streamline our process and where things may have slipped slightly.
We are really pleased you are happy with the workers and the overall finish.
We wish you the best of luck for the future.
Team Spain

Valorada con 5 estrellas sobre 5

We had 2 claims,one required a …

We had 2 claims,one required a rebuild, the other was a very difficult to locate water leak. Both of the jobs were managed by Paul Cassidy. We are so grateful for his professionalism. He kept us consistently informed of progress throughout both claims. There couldn't have been anybody better to handle them.

21 de octubre de 2025
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Hello Mr Smith,
Thank you for the wonderful review.
I will be sure to pass your kind words on to Paul.
We wish you all the best.
Team Spain.

Valorada con 5 estrellas sobre 5

We can’t thank this company enough

We can’t thank this company enough! After a really stressful experience with poor work from a previous contractor, we were very nervous about letting someone else back into our home. From start to finish, they completely put us at ease. They kept us updated throughout the process, and when we returned home everything was left clean, tidy, and finished to such a high standard. You can really tell they take pride in their work. We’re so grateful for the care and effort they put in – it made all the difference. Highly recommended!

26 de septiembre de 2025
Opinión espontánea
Logotipo de Spain Building and Maintenance Ltd

Respuesta de Spain Building and Maintenance Ltd

Hi Emily, Thank you for entrusting us in your home. I am sorry for your experience with your previous contractor and I am so glad we were able to get your home back to pre loss state. Take Care, Team Spain.

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