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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mo was excellent. He called beforehand to check we had put heating on. He listened to our problem patiently and went about finding the leak methodically. He found the problem in the loft (our plumbers... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Useless - advised the wrong location and depth for a water leak trace. Unwilling to discuss any kind of refund despite providing worthless advice. Whoever writes their emails didn't spend long at scho... Ver más

Valorada con 5 estrellas sobre 5

Had a leak in my boat resulting in a huge amount of water under the floor. Tyler reviewed everything he possibly could . After exhausting all eventualities, we both feared the leak would not be found.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Frank arrived on time and after listening to our problem immediately set about identifying the location of the leak with an impressive array of equipment. Traced the leak to an underfloor pipe under a... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de restauración de daños producidos por inundaciones
  2. también en la categoría
  3. Fontanero
  4. Mantenimiento de viviendas
  5. Tasador de bienes raíces
  6. Topógrafo

Escrito por la empresa

Specialist Leak Detection proudly serves the South of England, using non-intrusive methods to locate leaks in both commercial and residential properties. If your plumber is unable to find the source of a leak, that’s where we come in. We can pinpoint the location of leaks, even if they’re hidden behind brick walls or beneath concrete floors, without causing any damage. Using advanced techniques such as tracer gas, thermal imaging, and acoustic testing, we have a proven track record of success with major insurers and specialist property organisations across the UK. Contact one of our representatives today to learn more or to book our services!


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

523 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(523)

19 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great company

Great company, easy to deal with, quick to attend and very informative when on site.

20 de noviembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Simon,

Thank you so much for your kind review. We're really glad to hear you found our team easy to work with and informative on site. Providing quick, clear, and reliable service is exactly what we aim for. If you ever need us again, we’re always here to help!

Kind Regards,
pecialist Leak Detection

Valorada con 5 estrellas sobre 5

Recent leak survey

A survey was conducted recently. The company arrived as scheduled, were very professional and conducted a thorough investigation, identifying the source of leaking from the boiler. I am very happy to recommend

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi there,

Thank you so much for your kind review. We’re glad to hear our team arrived on time and were able to identify the source of the leak quickly and professionally. We truly appreciate your recommendation and are always here if you need any further assistance.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Outstanding Service and Expertise!

Really impressed with their work! They found the leak fast, explained everything clearly, and were super professional. Would definitely use them again.

5 de noviembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Devashree,

Thank you so much for your kind feedback. We’re so glad to hear that you were happy with our service and communication throughout the process. Our team always aims to locate leaks quickly and efficiently while keeping everything clean and stress-free. We really appreciate your recommendation!

— The Specialist Leak Detection Team

Valorada con 5 estrellas sobre 5

Excellent service, leak found quickly

I experienced a leak on my heating system and contacted Specialist Leak Detection. They provided a date of attendance quickly and the booking process was easy. The engineer attended within 48hrs, and carried out a variety of detection methods and discovered the leak quickly. He was very thorough and I would recommend their services to anyone.

21 de octubre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Stephen,

We really appreciate the fantastic review and recommendation. We are even more glad we were able to sort out the problem you had so quickly!

Kind Regards,
Specialist Leak Detection.

Valorada con 5 estrellas sobre 5

Great company

Great company, highly recommended if you need to find out where your leaks are coming from! Prompt service, follow up, communication and report.

3 de octubre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Christina,

Thanks very much for the great review and recommendation. We truly value your feedback.

Kind Regards,
Specialist Leak Detection.

Valorada con 5 estrellas sobre 5

Satisfied customer

The engineer was polite and friendly, and seemed very knowledgeable. Based on what I observed, he seemed to know what he was doing, and was thorough. He was happy to answer all my questions, and communicated well. Overall, and with the caveat that I don't have any technical knowledge, but he seemed to do a really good job and I'm glad we chose this company.

26 de septiembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Kim,

Thank you for the excellent review! We are so glad that you found our engineer to be polite, friendly, and knowledgeable.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

John at Specialist Leak Detection was…

John at Specialist Leak Detection was very helpful in detecting the leak and putting our mind at ease. Highly recommend.

30 de septiembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Adam,

Thank you so much for your kind words. We’re really glad to hear you had a positive experience with our team. John and the rest of us at Specialist Leak Detection appreciate your feedback and are always here if you need us again in the future.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Great job

They did great job, very fast and professional. Price is so good.

25 de septiembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Tina,

Thank you for your feedback! We’re glad you found our service fast, professional, and good value. Your support means a lot to us.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

High five Tyler

Had a leak in my boat resulting in a huge amount of water under the floor. Tyler reviewed everything he possibly could . After exhausting all eventualities, we both feared the leak would not be found. But he checked one last area, found a disconnected waste pipe and provided a repair efficiently. Result and high five.

9 de septiembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Guillaume,

Thank you for the great review. We will definitely pass on your words to Tyler and we are glad you found his work to be efficient.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Water leak Tyler came to fix my leak today he was…

Tyler came to fix my leak today he was polite and found the leak very quickly. He worked quickly and kept me informed at every stage. Would highly recommend and would definitely use in future

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Ms Gearing,

Thank you for your lovely feedback. We’re glad to hear that Tyler was able to locate and resolve the leak quickly while keeping you updated throughout the process. We really appreciate your recommendation and look forward to helping you again in the future if needed.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Absolutely brilliant service

Absolutely brilliant, Tyler arrived on time and went through all aspects of leak checks on our property including water meters, mains, boiler, pressures valves on heating etc. very professional and thorough, and very polite. Very happy and satisfied with the service. Thank you !

1 de septiembre de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi there,

Thank you for your wonderful feedback. We’re so pleased to hear that Tyler provided such a professional, thorough, and polite service while taking the time to check every aspect of your system. We’re delighted you’re happy with the outcome and truly appreciate your kind words

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Amazing Company …

After experiencing a very bad leak somewhere under the bathroom floor I called Specialist Leak Detection to help me find out where it was. A young man came called Tyler who was very competent and reassuring which helped as it turned out to be a big gushing of water not a leak as such and calmly got on with fixing the issue for me. Even having to take the toilet out to get to the site with no hesitation at all. He took photos of everything he did and made remarks underneath each photo which has made it easier for my insurance claim.
He also heard more noise after fixing the main leak and suggested it could be the main water pipe leaking as it was all joined along the drive and was right I had a team in to dig up the drive and lay a new mains pipe all done very quickly and efficiently and reinstated to perfection as it was block paving. I am extremely happy with the professionalism of this Company and would highly recommend them.

6 de agosto de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Sharon,

Thank you for taking the time to share such a detailed review. We’re so pleased to hear Tyler was able to support you through what sounded like a very stressful situation. It’s great to know his professionalism and thorough approach helped not only resolve the issue but also made your insurance claim easier. We’ll be sure to pass your kind words on to him and the wider team. We truly appreciate your recommendation and are glad we could help get everything back to normal for you.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Leak in central heating

I am really happy with the service provided by SLD. Their quote for non invasive leak detection was better than local firms. The engineer completed 5 different tests to locate the leak. I would use this company again.

15 de agosto de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Joanna,

Thank you so much for your kind feedback! We’re delighted to hear you were happy with our service and that our engineer was able to thoroughly test and locate the leak for you. We really appreciate you choosing SLD and look forward to helping you again in the future if needed.

Kind Regards,
Specialist Leak Detection

Valorada con 1 estrellas sobre 5

Rude and Zero Accountability

EDIT in response to reply from SLD below: I am beyond words at how far their lies go. My home is a Grade II listed building, and I hired a professional bathroom fitter who came highly recommended. Their false claim that my bathroom was fitted by a “bedroom fitter" is yet another example of their unprofessionalism and willingness to misrepresent facts to shift blame.

The one star reviews sound accurate with what I'm currently experiencing - rude, unprofessional and gaslighting manager. Paid high fees for them to identify and repair a small ongoing leak which, not only did they fail to find, they made worse. Water now POURS into my downstairs neighbour's flat if the shower is just switched on due to, what has now been found, to be a cracked shower tray.
The bathroom was not touched by anyone other than their fitter after their initial inspection yet they are claiming that we must have damaged it ourselves. I understand that things don't always go right the first time but what really matters
is how a company responds in such stressful situations.
Instead of taking responsibility, they are refusing to refund the failed repair costs, which I will now be pursuing through the small claims court.
If your job is straightforward, you likely won't see this side of them - but if it isn't, you risk being left with more damage, higher costs and little support.

In response to the owner’s reply on Google: The account they have given contradicts what actually happened. During the visit, the fitter confirmed that the waste did not require repairing. The tiles were lifted, inspected, and I was told everything looked fine, apart from the silicone which was re-applied — which cost £1,740 (plus an additional £684 for the initial inspection). No mention was made of a cracked tray or misaligned waste at that time. Despite this, the leak continued and immediately worsened.

I have been charged almost £2,500 for work that did not identify or fix the issue, and am being asked to pay more for further work to resolve what should have been addressed in the first place.

PLEASE read the 1 star reviews and note the warning on Trustpilot.

16 de agosto de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Ms Dhudwarr,

Thank you for your feedback—we’re sorry for the frustration this has caused.

When we attended, we identified multiple installation defects in the recently fitted bathroom. We repaired the active leaks and tested the system to confirm the repairs were successful.

On a follow-up visit (carried out as a goodwill gesture) when you called in to say your have had further leaks, we found further damage: the shower waste/tray has a crack consistent with weight being applied directly to it, which has led to additional leakage. As we advised on site, the correct remedy is to replace the damaged tray to prevent recurring issues.

For transparency, you told us the bathroom was originally installed by a bedroom fitter rather than a specialist bathroom installer. We believe this contributed to the problems you’ve experienced. Our aim throughout has been to stabilise the bathroom and provide clear guidance on the remaining work needed.

We understand your frustration; however, our findings show the recurring leaks are linked to the original installation by a non-specialist. Our role has been to fix immediate faults and provide recommendations.

We’re happy to discuss this directly and agree next steps. Please contact us on 0800 414 8511

Best regards,

SLD Office

Valorada con 5 estrellas sobre 5

Tyler was very experienced

Tyler was very experienced, professional, passionate and attentive to his work. Great pre diagnosis support.

12 de agosto de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Jac,

Thank you for your feedback! We’re delighted to hear that Tyler’s experience and professionalism stood out, and that you found the pre-diagnosis support helpful.

We’ll be sure to share your kind words with him.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Very professionL

John was very professional and informative person I have come across, very friendly and knowledgeable

12 de agosto de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi there,

Thank you for sharing your experience. We’re so pleased to hear that John’s professionalism, friendliness, and knowledge made a positive impression. We’ll make sure he gets the recognition he deserves.

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

Great, speedy work and solved the issue

Tyler attended our property and identified the cause of the leak and had it fixed very quickly. He was friendly and kept me informed of the process, such as inviting me to view the screen of the camera used to identify the issue, as well as the breakdown of costs. I would recommend to this business.

6 de agosto de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Amy,

Thank you so much for the positive review. We're really pleased to hear that Tyler was able to resolve the issue quickly and keep you informed throughout the process. It's great to know you felt supported and well looked after. We truly appreciate your recommendation!

Kind Regards,
The Specialist Leak Detection Team

Valorada con 5 estrellas sobre 5

Outstanding Service!

Outstanding Service!
Specialist Leak Detection was amazing from start to finish. They quickly found a hidden leak that other plumbers missed, using advanced tools with no damage to our home. The technician was professional, honest, and explained everything clearly. Highly recommend if you want fast, accurate, and trustworthy service!

30 de julio de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Bilal,

Thank you so much for your kind words. We're thrilled to hear that you had a positive experience and that our team was able to locate the leak efficiently and with care. Your recommendation means a lot to us!

Kind Regards,
Specialist Leak Detection

Valorada con 5 estrellas sobre 5

The company was brilliant

The company was polite, efficient and highly professional at all stages. The engineer visited the same day as we called and surpassed all expectations. He was obviously extremely well trained and professional, resolved the problem and importantly to me was very well mannered.
Pricing is very fair and competetive.

23 de julio de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi there,

Thank you for the fantastic review! We're so glad our engineer could assist quickly and professionally. It's great to hear we exceeded your expectations. We really appreciate the recommendation!

Kind Regards,
Specialist Leak Detection Team

Valorada con 5 estrellas sobre 5

Use this company! Excellent and value!

The company were upfront honest, I called a few places and the cost varied vastly, up to couple of thousand.
Victoria and the boys on phone very reassuring.
Kept me informed and a great young man Tyler attended.
He was so thorough and kept me informed throughout, diligent polite and took effort with his investigation.

27 de junio de 2025
Opinión espontánea
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Respuesta de Specialist Leak Detection

Hi Tania,

Thank you so much for your kind words and for taking the time to leave such a thoughtful review!

We’re so pleased to hear you had a positive experience with our team, especially with Victoria, our phone staff, and Tyler on-site. We always aim to be transparent, reassuring, and thorough - so it's wonderful to know that came through during your visit.

We’ll be sure to pass on your feedback to everyone involved.

Thanks again for choosing Specialist Leak Detection!

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