Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Just used Speechpad for the first time, for a complicated medical interview, with lots of technicalities and proper names. Very quick, economical and, above all, impressively accurate. Even the pun... Ver más

Valorada con 5 estrellas sobre 5

Whether you need closed caption files or video transcription in any file format, Speechpad is the go-to source. If you're transcribing videos yourself or in-house, you're wasting time, money, and reso... Ver más

Valorada con 4 estrellas sobre 5

Under promise and over achieve is a great way to run a business. Whenever I've paid for the 24 hour service, the job is completed really fast. However, if I request a 72 hour service, I'll track the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Speechpad is like having your mom transcribe interviews for you -- she makes sure she checks spelling on proper nouns and uses good grammar. It's truly one of the best transcription services out there... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de transcripción

Información proporcionada por diversas fuentes externas

Speechpad provides high-quality transcriptions and captions at competitive prices. Our international customer base ranges from Fortune 500 companies to boutique businesses and individuals. Since we began operations in 2008, we have always made customer satisfaction our top priority. To us, that means: a smooth and easy ordering process multiple options for turnaround time high accuracy transcripts and captions 24/7 customer support consistency and reliability We use a thorough qualification and training system to select the best transcriptionists and captioners, and we have developed state-of-the-art technology to manage the service delivery and workflow. This system includes a multi-tier review process with closed-loop feedback to our worker base. Our skilled workers, mature technology and tuned process enable us to consistently deliver world-class services that our customers can rely on.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

111 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Great service

Love working with SpeechPad. Excellent service. Transcripts are usually done before the deadline and are very accurate.

31 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service!

I'm a write for a music magazine, and I am always impressed that the transcribers accurately transcribe band names and music gear correctly--including correct spelling.

31 de enero de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good job Speechpad!

Quick efficient and nearly always accurate. If the transcriber is unfamiliar with certain accents this could prove problematic.

31 de enero de 2017
Opinión espontánea
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Respuesta de Speechpad

Thank you for your feedback!

We are currently working on improving our files to transcriber matching algorithms to ensure you're provided with the highest quality transcription.

If you experience any issues in the future, please email us at support@speechpad.com, or contact us through our chat that is available 24/7, and we'll gladly help get it resolved for you.

Valorada con 5 estrellas sobre 5

Great Company

Great Company! Expectations area always above and beyond!!! Would recommend. :)

30 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Responsive, accurate, and punctual

We have been happy with the service that Speechpad has offered. They are responsive, accurate, punctual, and well priced. We will continue to utilize their services for our transcription needs.

30 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional Transcription -Fast

I am happy to recommend Speechpad for your transcription needs. As a Marketing Director, I need accurate transcription in a timely manner. A friend recommended I try Speechpad and I am glad I did. Not only is Speechpad fast and professional, but it is also very affordable. My choice for transcription is Speechpad!

30 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

I needed captions for 4 x 5min videos - speechpad turned it around in record time, almost perfectly. There were a couple of very minor amends required, and speechpad corrected them within hours. I couldn't recommend this service enough!

29 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unbelievably good service - fast and flexible

We conducted 10+ hours of interviews with business stakeholders and asked SpeechPad to transcribe them. We got the majority back within 48 hours and the quality was superb. The sheer level of customer service also came as a surprise with consistent one-to-one contact throughout and a willingness to be flexible. They even refunded me when an audio file was uploaded twice by mistake. Good honest service.

28 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

These Guys are Good

Excellent work. Haven't been late yet, but have been early a number of times. Terrific service.

28 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, reliable, responsive

Speechpad has been awesome. They're fast, reliable, and competitively priced. If you have an issue they're very responsive and will resolve it quickly. Can't say enough good things.

28 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast and efficient

Fast, cheap quality service. Translations came on time and I was never hassled about payment etc

28 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable and Fast

I have had very positive experiences with Speechpad (I have done approx 20 jobs with them). The turnaround has typically been significantly faster than promised. In the case of one job with difficult audio, I was updated promptly of the challenge and eventually, informed that they did not feel they could deliver the job with high quality so were refunding my money. I appreciated that.

One unexpected benefit of this service is that it has opened me up to the idea of recording some ideas related to my work verbally onto my phone and then sending them in for transcription. For example, sometimes, ideas come to me while driving and of course, these are long forgotten by the time I can actually write them down (despite my repeated certainty that "I will remember THIS one, for sure!"). Now, I just hit record on my phone and start babbling. Then I send the file to speechpad.com and lo and behold, I end up with a fantastic documentation that would have otherwise been in the land of epiphanies-I-cant-remember.

My only gripe is that audio files on Google Drive don't seem to upload cleanly into the speechpad system. Customer Service, particularly Jill Finch, have been extremely helpful with workarounds to this problem, which is why I have stayed with Speechpad, despite the fact that all of my audio files are stored on Google Drive. But it would be excellent to see this problem addressed.

27 de enero de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very pleased

Fast and accurate service, responsive customer service. I will be using this service again and am already referring others.

25 de enero de 2017
Opinión espontánea

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