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Spencer Private Hospitals Ltd Opiniones 

487
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent hospital and staff.... welcoming and friendly, very efficient admin service which makes all aspects so much easier. Simple and clear online portal system. Operation day nerves were helped... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As soon as I walked through the doors I was greeted by a very polite friendlly porter who took myself and my parents upstairs to my room. He introduced himself and made us a feel settled and welcome... Ver más

Valorada con 4 estrellas sobre 5

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reception was welcoming and quick to attend. The friendly porter showed me to my room and a nurse explained what would happen before my knee surgery. Everything went smoothly and exactly as the n... Ver más

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Información sobre la empresa

  1. Hospital privado
  2. también en la categoría
  3. Clínica especializada
  4. Hospital
  5. Hospital especializado
  6. Servicios médicos locales

Escrito por la empresa

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Escrito por la empresa

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Información de contacto

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Excelente

TrustScore: 4.5 sobre 5

487 opiniones

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4,6

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416 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good treatment

Good treatment
Nice staff

15 de julio de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Valorada con 5 estrellas sobre 5

The communication is good

The communication is good, the environment is pleasing and the atmosphere is better than you would expect when dealing with medical issues.

7 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 5 estrellas sobre 5

The whole experience was seamless

The whole experience was seamless, the surgeon, ansestist, and all the other medical staff were truly amazing
Iam recovering well from my total hip replacement
Thank you everyone
I can now start getting my life back together.

6 de julio de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Happy with Spencer Hospitals

Very professional & felt very looked after throughout my surgery experience. Staff all very caring & friendly. Always reassured with any concerns.

19 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 5 estrellas sobre 5

nice staff seen on time

nice staff seen on time, clean facilities.

13 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Appointment was on time

Appointment was on time. Clinician friendly and provided professional advice and guidance regarding how to manage pain.

20 de julio de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Valorada con 5 estrellas sobre 5

Professional staff

Professional staff, clean hospital, excellent care. I Would like especially say Thank You to Mr Richard Slack for amazing job he has done in my case. He is : CHAMPION surgeon.

3 de marzo de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

I have had quite a few appointments at…

I have had quite a few appointments at the Spencer and all have been very positive...professional and courteous

18 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

Friendly and welcoming

Friendly and welcoming

12 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 2 estrellas sobre 5

Slow

Far too long to get MRI scans done and still not got a diagnosis or treatment plan. I've been waiting months now.

21 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Valorada con 5 estrellas sobre 5

Efficient staff was paid lots of…

Efficient staff was paid lots of attention

13 de agosto de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Easy apart from parking problems too…

Easy apart from parking problems too many cars!!

5 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Valorada con 5 estrellas sobre 5

My visit to Spencer hospital

Reception and nursing were very welcoming our doctor listened to every word I mentioned to explain what I was feeling ..he responded by explaining the options available for treatment The Spencer hospital was clean

12 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

Seen quickly. Friendly and professional.

I had to ask which building to find the facilities but once I found the right building I could see signs that indicated where it was. I was welcomed, signed in and seen quickly. Staff were friendly and professional.

5 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent Service
Everything explained about the surgery and what to expect after the surgery

13 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

just being on time and an all round…

just being on time and an all round good exsperience, with professional staff.

7 de julio de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 5 estrellas sobre 5

Dr was charming and helpful

Dr was charming and helpful
Not to long await staff very pleasant

7 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

Hernia operation

I cannot praise the staff at Spencer hospital enough. From the administration staff to the porter, nurses, surgeon, anaesthetist and caterers I was treated with the utmost care, compassion and professionalism. I was put at ease the moment I walked in and nothing was too much trouble. Thank you for putting my mind at rest and treating me with respect and understanding.

11 de agosto de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 5 estrellas sobre 5

Very polite and welcoming the doctor…

Very polite and welcoming the doctor was excellent in explaining what I needed and what referral was needed. Would love to go there again as was a great experience.

5 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 4 estrellas sobre 5

HD appointment & Ashford re ENT issue

HD appointment & Ashford re ENT issue. Dr A al Lani.
It was very helpful timely & as good as can be expected. Couple more appointments awaited
Comenta: very hard to find Spencer Hospital, lack of directions within WHH site.
Took me 22 mins of driving around to park- not acceptable really.

12 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate you taking the time to leave a review. Thank you for sharing your thoughts with us. Feedback such as yours is invaluable in helping us maintain and improve the care and service we provide.

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