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Spencer Private Hospitals Ltd Opiniones 

483
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent hospital and staff.... welcoming and friendly, very efficient admin service which makes all aspects so much easier. Simple and clear online portal system. Operation day nerves were helped... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I experienced exceptional health care whilst on the Spencer ward, recovering. I would like to thank staff that helped me through this. The service & facilities were 1st class Thank you Alison C... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Seen promptly. Surgeon, anaesthetist, and nursing and support staff all helpful and supportive. Discharged when ready without fuss or delay.

Información sobre la empresa

  1. Hospital privado
  2. también en la categoría
  3. Clínica especializada
  4. Hospital
  5. Hospital especializado
  6. Servicios médicos locales

Escrito por la empresa

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Escrito por la empresa

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Información de contacto

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Excelente

TrustScore: 4.5 sobre 5

483 opiniones

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4,6

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409 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent Care and Professional Service Throughout

I’ve had several experiences with Spencer Private Hospital and have always been extremely impressed with the level of care and professionalism I’ve received. I’ve been fortunate enough to have spinal surgery, a hernia repair and several urology appointments through Spire, and on every occasion I’ve been treated with kindness, respect and genuine care.

From the initial appointments through to treatment and follow up, I’ve always felt that I was in safe hands. The staff have been excellent and have taken the time to explain things clearly, answer my questions and make what can obviously be an anxious experience feel much more manageable.

The standard of care has consistently been very high, and I’ve always found the staff friendly, professional and reassuring. Whether it was preparing for surgery or attending an appointment, I never felt like I was just another patient being rushed through the system.

Based on my own experiences, I would have no hesitation in recommending Spencer Private Hospital. I’m very grateful for the care I’ve received and for the people who have looked after me throughout my various treatments and appointments. Excellent service from start to finish.

17 de julio de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

I had a nice room with a private toilet

I had a nice room with a private toilet
The food was good
The staff were nice
I would say they could have told me I had a catheter in And compression calf airbags I didn’t know whether I could get up or not so I didn’t

17 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

All very polite and nice

All very polite and nice. I got my operation quicker than the NHS, yes I had to pay but it was worth it.

3 de septiembre de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Good experience

I recently had a procedure here, and I honestly couldn’t have asked for a better experience. From the moment I arrived, everyone was so friendly, kind, and professional. The staff took the time to explain everything, were very thorough, and did everything they could to make me feel comfortable and at ease.

The only downside was the wait. I was given a check-in time, but it was quite a while before I was actually taken in for my procedure. That part was a little frustrating, especially when you’re already feeling nervous and just want to get things started.

That being said, once everything got underway, the care I received more than made up for the wait. Everyone I dealt with was lovely, reassuring, and genuinely caring. Overall, it was a great experience, and I would definitely recommend the hospital and the wonderful staff.

14 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 3 estrellas sobre 5

I do not think it is right to give my…

I do not think it is right to give my experience of my hospital visit on the Trust Pilot platform.
This platform is for goods & service industries, not medical issues & we have had bad experiences before of Trust Pilot itself which also has poor reviews.

14 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your review. We appreciate you taking the time to share your feedback.

Valorada con 5 estrellas sobre 5

Day Surgery.

The initial consultation at the hospital was informative and well organised. The consultant was professional and fully understood my complaint. I was well informed whilst awaiting treatment and the "Lifebox' app was straightforward to use.
On the day of the procedure, I was booked into the hospital in a timely manner. The reception porter was excellent as we're all the staff who then introduced themselves and explained the next steps. The room allocated to Mr was very comfortable and peaceful. This helped to take my mind off the fact that I was in hospital. The procedure during the day was both quick and professional. The attention provided after surgery was excellent leading to my discharge. I cannot reiterate enough how good the staff were. The facilities and privacy of the room went a long way to make my stay comfortable.

13 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Nice friendly staff

Nice friendly staff, nice doctor,

4 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

The staff was very caring and…

The staff was very caring and compassionate and understood and helped with bad anxiety is would 100% recommend

13 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

The attention

The attention, support and service received was excellent.

3 de julio de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Not able to find anything negative…

Not able to find anything negative about my stay and treatment given. All of the staff were lovely and kept me informed about the procedure.
My consultant should wear a cape!
Excellent stay all around

13 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Really helpful staff at every stage

Really helpful staff at every stage. Kept fully updated and supported.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Everything was perfect

Everything was perfect. From the minute I stepped into the reception. Everyone was kind courteous and informative. Thankyou all so much.

13 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

What a wonderful Hospital

What a wonderful Hospital. Staff, Consultant, and everyone were sooo lovely. Would highly recommend. Above and beyond.

12 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Excellent

Excellent, it was more like a reunion than a medical procedure. The staff remembered me from over 2 years ago. Wonderful team.

11 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Excellent care all the way through my…

Excellent care all the way through my stay .

10 de septiembre de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

They were kind polite and friendly…

They were kind polite and friendly staff .nice clean and fresh looking reception

20 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Great good

Great good
Service

11 de septiembre de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Pleasant experience

Seen on time, pleasant clean environment.
Knowledgeable staff/ reception.

21 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Positive experience

Time keeping was excellent . Friendly professional staff

7 de septiembre de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

All the staff are warm

All the staff are warm, friendly and helpful. Make an unpleasant experience bearable.

1 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

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