Excellent hospital and staff.... welcoming and friendly, very efficient admin service which makes all aspects so much easier. Simple and clear online portal system. Operation day nerves were helped... Ver más
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Excellent hospital and staff.... welcoming and friendly, very efficient admin service which makes all aspects so much easier. Simple and clear online portal system. Operation day nerves were helped... Ver más
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I experienced exceptional health care whilst on the Spencer ward, recovering. I would like to thank staff that helped me through this. The service & facilities were 1st class Thank you Alison C... Ver más
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Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Ver más
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Seen promptly. Surgeon, anaesthetist, and nursing and support staff all helpful and supportive. Discharged when ready without fuss or delay.
Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.
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Ramsgate Road, CT9 4BG, Margate , Reino Unido
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I’ve had several experiences with Spencer Private Hospital and have always been extremely impressed with the level of care and professionalism I’ve received. I’ve been fortunate enough to have spinal surgery, a hernia repair and several urology appointments through Spire, and on every occasion I’ve been treated with kindness, respect and genuine care.
From the initial appointments through to treatment and follow up, I’ve always felt that I was in safe hands. The staff have been excellent and have taken the time to explain things clearly, answer my questions and make what can obviously be an anxious experience feel much more manageable.
The standard of care has consistently been very high, and I’ve always found the staff friendly, professional and reassuring. Whether it was preparing for surgery or attending an appointment, I never felt like I was just another patient being rushed through the system.
Based on my own experiences, I would have no hesitation in recommending Spencer Private Hospital. I’m very grateful for the care I’ve received and for the people who have looked after me throughout my various treatments and appointments. Excellent service from start to finish.

Respuesta de Spencer Private Hospitals Ltd
I had a nice room with a private toilet
The food was good
The staff were nice
I would say they could have told me I had a catheter in And compression calf airbags I didn’t know whether I could get up or not so I didn’t

Respuesta de Spencer Private Hospitals Ltd
All very polite and nice. I got my operation quicker than the NHS, yes I had to pay but it was worth it.

Respuesta de Spencer Private Hospitals Ltd
I recently had a procedure here, and I honestly couldn’t have asked for a better experience. From the moment I arrived, everyone was so friendly, kind, and professional. The staff took the time to explain everything, were very thorough, and did everything they could to make me feel comfortable and at ease.
The only downside was the wait. I was given a check-in time, but it was quite a while before I was actually taken in for my procedure. That part was a little frustrating, especially when you’re already feeling nervous and just want to get things started.
That being said, once everything got underway, the care I received more than made up for the wait. Everyone I dealt with was lovely, reassuring, and genuinely caring. Overall, it was a great experience, and I would definitely recommend the hospital and the wonderful staff.

Respuesta de Spencer Private Hospitals Ltd
I do not think it is right to give my experience of my hospital visit on the Trust Pilot platform.
This platform is for goods & service industries, not medical issues & we have had bad experiences before of Trust Pilot itself which also has poor reviews.

Respuesta de Spencer Private Hospitals Ltd
The initial consultation at the hospital was informative and well organised. The consultant was professional and fully understood my complaint. I was well informed whilst awaiting treatment and the "Lifebox' app was straightforward to use.
On the day of the procedure, I was booked into the hospital in a timely manner. The reception porter was excellent as we're all the staff who then introduced themselves and explained the next steps. The room allocated to Mr was very comfortable and peaceful. This helped to take my mind off the fact that I was in hospital. The procedure during the day was both quick and professional. The attention provided after surgery was excellent leading to my discharge. I cannot reiterate enough how good the staff were. The facilities and privacy of the room went a long way to make my stay comfortable.

Respuesta de Spencer Private Hospitals Ltd

Respuesta de Spencer Private Hospitals Ltd
The staff was very caring and compassionate and understood and helped with bad anxiety is would 100% recommend

Respuesta de Spencer Private Hospitals Ltd

Respuesta de Spencer Private Hospitals Ltd
Not able to find anything negative about my stay and treatment given. All of the staff were lovely and kept me informed about the procedure.
My consultant should wear a cape!
Excellent stay all around

Respuesta de Spencer Private Hospitals Ltd
Really helpful staff at every stage. Kept fully updated and supported.

Respuesta de Spencer Private Hospitals Ltd
Everything was perfect. From the minute I stepped into the reception. Everyone was kind courteous and informative. Thankyou all so much.

Respuesta de Spencer Private Hospitals Ltd
What a wonderful Hospital. Staff, Consultant, and everyone were sooo lovely. Would highly recommend. Above and beyond.

Respuesta de Spencer Private Hospitals Ltd
Excellent, it was more like a reunion than a medical procedure. The staff remembered me from over 2 years ago. Wonderful team.

Respuesta de Spencer Private Hospitals Ltd
Excellent care all the way through my stay .

Respuesta de Spencer Private Hospitals Ltd
They were kind polite and friendly staff .nice clean and fresh looking reception

Respuesta de Spencer Private Hospitals Ltd
Seen on time, pleasant clean environment.
Knowledgeable staff/ reception.

Respuesta de Spencer Private Hospitals Ltd

Respuesta de Spencer Private Hospitals Ltd
All the staff are warm, friendly and helpful. Make an unpleasant experience bearable.

Respuesta de Spencer Private Hospitals Ltd
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