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Spencer Private Hospitals Ltd Opiniones 

486
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent hospital and staff.... welcoming and friendly, very efficient admin service which makes all aspects so much easier. Simple and clear online portal system. Operation day nerves were helped... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reception was welcoming and quick to attend. The friendly porter showed me to my room and a nurse explained what would happen before my knee surgery. Everything went smoothly and exactly as the n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Seen promptly. Surgeon, anaesthetist, and nursing and support staff all helpful and supportive. Discharged when ready without fuss or delay.

La empresa ha respondido

Información sobre la empresa

  1. Hospital privado
  2. también en la categoría
  3. Clínica especializada
  4. Hospital
  5. Hospital especializado
  6. Servicios médicos locales

Escrito por la empresa

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Escrito por la empresa

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Información de contacto

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Excelente

TrustScore: 4.5 sobre 5

486 opiniones

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4,6

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414 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dr Kevin Ward has been very good at…

Dr Kevin Ward has been very good at explaining test results,explaining things to us and ordering more tests

6 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

From the moment I walked in to…

From the moment I walked in to reception, friendly staff ,nice and clean .All ran smoothly

10 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Valorada con 4 estrellas sobre 5

Seen on time

Seen on time. Consultation very thorough.

25 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Upon Arrival

Always greeted with a smile and welcomed to the unit on arrival. Staff at each stage of the visit are cheerful and helpful if have any questions.

6 de junio de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Efficient Knee Appointment

consultant explained everything clearly & concisely.
Appointment on time.
A quick & efficient appointment. Thank you very much.

2 de septiembre de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 5 estrellas sobre 5

Overnight stay after laparoscopy

I had a laparoscopy and stayed one night at Spencer Hospital in Margate. All the doctors and nurses were amazing. They were very carrying, kind and friendly. During my recovery, the nurses took very good care of me. Prompt to check on me, serve tea and relieve pain. On discharge, they answered all my many questions and gave me tips for home recovery. They are a very well run team, efficient and professional.

7 de julio de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

Staff very nice and I felt well cared…

Staff very nice and I felt well cared for

30 de agosto de 2026
Opinión espontánea
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Valorada con 5 estrellas sobre 5

Nice private experience

Nice private experience

6 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

All very good

All very good, your people are very professional..

1 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 5 estrellas sobre 5

Warm welcome

Warm welcome, pleasant surroundings, staff outstanding

3 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 2 estrellas sobre 5

Eye clinic great, parking is crap

The team at the eye clinic are great but the parking situation is terrible. Most of the people who attend the eye clinic are elderly and are driven to the Spencer wing. The nearest disabled parking places are a long walk away. This wasn't just on this visit, it happens every visit.

27 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for bringing your concerns to our attention. We regret that your experience did not meet your expectations and would like the opportunity to understand what happened. Please email us at enquiries@spencerhospitals.com with further details so that we can investigate and respond accordingly.

Valorada con 5 estrellas sobre 5

Knee replacement

Very well looked after from checking in to discharge.

19 de julio de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 5 estrellas sobre 5

Physio with Celina

Celina Chand was very good explained each and every exercise I need to arranged for more sessions

10 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Valorada con 5 estrellas sobre 5

The staff are very efficient and kind

The staff are very efficient and kind. The doctor explains everything .

8 de febrero de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

Good Quality Service.

It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l felt very comfortable. All kitchen staff, Porters everyone took care and made you feel relaxed.Spencer Hospital was kept very clean

31 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valorada con 5 estrellas sobre 5

Cardiology

Wonderful and so effecient.

10 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valorada con 5 estrellas sobre 5

confirming forthcoming booking

the lady i spoke to was extremely helpful and understanding re my query about appointments

2 de septiembre de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valorada con 5 estrellas sobre 5

Staff were very nice ,the Dr was…

Staff were very nice ,the Dr was amazing ,explained everything in a easy way to understand .

15 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Valorada con 5 estrellas sobre 5

I really don't want to be a regular…

I really don't want to be a regular visitor but it's always a pleasure, parking code always provided the day before an appointment, really friendly helpful staff, all areas always clean, helpful appointment reminders via text, just great service all round.

3 de junio de 2026
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Respuesta de Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valorada con 2 estrellas sobre 5

Hernia repair

Had hernia operation on 8th August 2026 although i had a good experience with staff and doctors, when discharged i wasn't offered a six week checkup ! and since my discharge i have had a uncomfortable recovery starting with constipation after taking prescribed medication on discharge.
I was and still worried that the constipation was so bad it might of reversed my hernia repair , so called Spencer hospital and after conversation with call handler was redirected to a secretary who suggested if it has been reversed by the constipation this would require another refferal and if nessarry another operation not their responsibility apparently! Even though the prescription for the co-codamol was given to me at discharge and this was the reason for my discomfort.
Not sure this is fair to me or our wonderful NHS who paid for my treatment.

8 de agosto de 2026
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Respuesta de Spencer Private Hospitals Ltd

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.

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