Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Stole my money , deposited 50 got up to 1300 then was just kicked off won’t let me log in said they need my drivers licence and passport and my bank details and a selfie I guess this is to sell on sta... Ver más

Valorada con 1 estrellas sobre 5

what a bunch of jokers - dont fall for their promotions - free spins are a distant mirage. No support teams to resolve issues.. Not sure how this even has a licence

Valorada con 1 estrellas sobre 5

Worst site I’ve ever been on , to say I got a letter through my door saying try these slots and bonuses so I did… should’ve stuck to my usualy apps gala , Betfred etc… because this one is a joke!! You... Ver más

Valorada con 2 estrellas sobre 5

Used to be good site, get some winnings and fast withdrawals, but lately there is small winnings if compare with how much i deposit. and other thing in middle of game saddenly caming errors. Internal... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casino o apuestas online

Sobre Spin And Win

Escrito por la empresa

You can play online casino games at Spin and Win Casino. We are a UK-based online casino site, home to a wide range of online casino and slot games. When you register with Spin and Win Casino, you’ll be able to access and play our vast collection of online games from your mobile, tablet, laptop, or desktop. Simply sign up to play with us today and you can enjoy the feeling of being in a land-based casino anywhere, at any time!

At Spin and Win Casino, you can play a wide variety of online slots including Megaways and major jackpot games. If you prefer to play live casino games, you can find live roulette, live blackjack, live baccarat, and many more.

Spin and Win is also licensed and regulated Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.

Información de contacto

Información importante

1,4

Muy malo

TrustScore: 1.5 sobre 5

277 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,4

Todas las opiniones

(277)

14 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I got big win when the game crashedqw

I got big win when the game crashed, and after restarting the session the win was never recieved. I tried to contact help centre bu was waiting in the chat room for hour without any respond while been n.1 in que.
I really think this server should be put down

18 de abril de 2022
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

“Hi Marek,
Thank you for taking the time to review Spin and win online. We're sorry to hear of your frustration with the site.

We will make sure your feedback is passed on to the Spin and win team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.

We really hope that your future experiences with Spin and win are fun and enjoyable. We will be doing all we can to ensure this is the case.

Regards
Deana.

Valorada con 1 estrellas sobre 5

Possible scam - steer clear!

I signed up and deposited but despite the koney leaving my account it never showed up in my Spinandwin account. Customer services were as much use as a chocolate tea pot as they expect you to send endless emails/messages to try and trace the money you paid them! I thought I’ll leave it a few days and see what happens(might mysteriously appear) but when I’ve gone to log in today they have locked my account. You be the judge but if you want my opinion I would steer clear of this site and any rank group casino as a matter of caution.

6 de abril de 2022
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Ben,
Thank you for taking the time to review Spin and Win online. We're sorry to hear of your frustration with the Deposit and the account.

We will make sure your feedback is passed on to the Spin and Win team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns.

We really hope that your future experiences with Spin and Win are fun and enjoyable. We will be doing all we can to ensure this is the case

Regards
Deana.

Valorada con 1 estrellas sobre 5

I'll change the rating if they give me…

I'll change the rating if they give me back what I deposited this week and exclude me.

I know it's gambling but it's suppose to be fun but not when you lose 3-4 hands in a row to a stupid blackjack or 21 for the dealer. They somehow always get the better results than you. If you have 21 (Not a blackjack) and they get a 10 on their hands they ALWAYS have an Ace hidden. It's pathetic.

21 de febrero de 2022
Opinión espontánea
Valorada con 4 estrellas sobre 5

Honestly one of the best gambling sites…

Honestly one of the best gambling sites out there. Great promotions, daily spin wheels with deposits..money back within 15 minutes to an hour . Only thing stopping the 5th star is I play on mobile and I'm a fan of games like slingo...trouble is at top of screen when you hit a bonus it tells you what you've won before the bonus has even played out...fix that 5 stars all day long

17 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

WHERE DO I START

WHERE DO I START? AVOID AT ALL COSTS.
you have to make a wagering on every deposit you make by betting 3 x the amount you deposit? WHAT IS THAT ALL ABOUT? it is a nightmare to withdraw from, i made deposit from santander card but couldnt withdraw back to it?????

AVOID THIS SITE AT ALL COSTS

1 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

After I've been with this casino for…

After I've been with this casino for years today in the middle of a game it closed my account which I still have money In and now can not get out, you can win or loose with this casino I've never has a really big win in the years, but try, they have, had my documents, so I'm not understanding this horrible customer client closure, I am sure if they are going to do that I have a right to the money still in my account. Regards a unhappy customer samir

10 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was a bit dubious to sign up after…

I was a bit dubious to sign up after the bad reviews but I've had no issues, signed up, played won and withdrawn £300, withdrawl was fast and I recieved funds by the next morning. Some games are a bit laggy and I got logged out during play once or twice but overall I have had no problems at all

3 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Content

Gambling is why people like me go to casinos, money is why casinos are there. It's normal to lose. Just hoping for a better next round.

8 de diciembre de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Eugene,

Thank you for taking the time to leave us a review. We are sorry for any frustration caused by our games.

If you would like to further discuss the matter please contact us via reviews@rank.com. Please include the details of when your spin was and on what game it was on.

We look forward to hearing from you soon.

Kind regards,

Gemma
Spin and Win Team

Valorada con 1 estrellas sobre 5

Won over £800 and suddenly my balance drops to 25 no answer on live chat scam

I had a decent win £800 stuck to all rule and term and conditions suddenly balance drops to £25. Live chat not help full no reply.

I have now been sat at queue position 1 for over half an hour now. Absolutely shocking service.
I would avoid at all costs

Update after waiting for nearly an hour on live chat told my winnings were void due to a bonus balance. When checking terms and conditions for the bonus that I had the max I could win use was £500 but they are now telling me its was £25 absolutely ridiculous. So out of a £889.25 I was given £25.
I have never come across this with any casino I have played a bonus with..

This site needs shutting down

1 de noviembre de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Sasha,

Thank you for taking the time to leave us a review. We are sorry for any frustration caused by our promotions.

If you would like to further discuss the matter please contact us via reviews@rank.com. Please include the details of when your spin was and on what game it was on.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 1 estrellas sobre 5

Illegal practice..

I self excluded myself from this and still get emails concerning offer, clearly illegal and I have telephoned the Gambling Commission of that fact..

1 de noviembre de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Robert,

Thank you for taking the time to leave us a review. We are sorry to hear you are still receiving emails after self-excluding.

We would like to further discuss the matter with you please, so could you please contact us via reviews@rank.com.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 1 estrellas sobre 5

After my deposit if £20 i won £50 i…

After my deposit if £20 i won £50 i withdraw the money but still not received in my account .
I spoke with them on live support explainned the issues i had they said in 3 wirking days i will have the money in my account and after 4 days i found my account locked

26 de octubre de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Ovi,

Thank you for taking the time to leave us a review. We are sorry to hear of the issues you have faced with your account.

If you would like to further discuss the matter please contact us via reviews@rank.com. Please include the details of when your spin was and on what game it was on.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 1 estrellas sobre 5

I saw how cheating the game I haved…

I saw how cheating the game I haved 32pounds and I play with 0.20bet and when a pres I have 22pounds so just he took 10pounds!!!I send email but nothingjuat wast your time and money

1 de octubre de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Annamária,

Thank you for taking the time to leave us a review. We are sorry to hear of the issue you had while playing a slot game recently.

If you would like to further discuss the matter please contact us via reviews@rank.com. Please include the details of when your spin was and on what game it was on.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 2 estrellas sobre 5

Error admission but no compensation

Well up to last week I had no issues with this gaming company. Last week deposited £20 loaded blackjack the game crashed.

Reloaded it had 2 hands 1 £3 hand 1 £2 hand.

£3 hand won I had blackjack £2 hand lost.

Went to play a 2nd round the balance lowered to £8.

I didn't hit play. I contacted support via livechat.

Got contact fairly quickly but was told that the gaming provider had to review the game. Further to this I.was told that I'd have to wait upto 10 wrkung days for this to be resolved.

Anyway 2 day it was sorted. There was an error in the game. Now at the very least for waiting this time for them to sort it at least I would have expected spintowin to offer as a gesture some free play.

Nothing just sorry that's all I got.

Shocking for customers this behaviour.

7 de septiembre de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Adrian,

Thank you for taking the time to leave us a review. We are sorry to hear you experienced a technical issue on Blackjack, however, we are happy to hear it was resolved quickly.

If you would like to further discuss the matter then we can be reached via reviews@rank.com.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 1 estrellas sobre 5

At first I was thinking it's my browser…

At first I was thinking it's my browser is the problem but now I realize that it was them,for the people who is new here please be careful this casino is only a scam when you win they will block your account and no customer service happen.it seem like I'm not the only one who have the same problem with this casino,they don't even deserve a 1star.

4 de agosto de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi there,

We're sorry to hear of your dissatisfaction with site.

If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 1 estrellas sobre 5

Zero winnings Zero communication…

Dont expect to win anything even if you do. They suspended my account after a big win ( no bonus winning ) won from cash ballance. When i contacted them they said it was tor verify but I recieved NO comms from them to verify or regarding my withdrawl. Only comms i was sent from them spam for promos. You have been warned.

6 de julio de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Mathew,

We're sorry to hear of your dissatisfaction with site.

If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 1 estrellas sobre 5

Having been a loyal customer for years…

Having been a loyal customer for years and having spent over the years the price of a house, today i got locked out, i spoke to customer services saying that it was my bank, it wasnt as my bank is ok with other companys, so she said i needed verification, which i have done years ago she said their is nothing like that on their system, so you can have my money for years, then suddenly decide you want to verify me again, its all ok by me as they are not that great of a casino never had any big wins, games seem to be long winded no payouts sometimes you get a rare payout but nothing above 1 grand, which they take back if you keep playing! so glad they stopped me as i have gone somewhere else where i did win...regards samir

16 de junio de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hi Samir,

We're sorry to hear of your dissatisfaction with site.

If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns.

We look forward to hearing from you soon.

Kind regards,

Jack
Spin and Win Team

Valorada con 5 estrellas sobre 5

Legit website!

Wouldn't believe the previous reviews that this site is rigged. Deposited £20 and ended up winning over £200 on first attempt! Can't comment right now on withdrawal but thought it was a fantastic first experience! Will definitely play again!

12 de junio de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don't waste your money

This site is the worst going, pay out is terrible, you may get the free spins but you get nothing.

8 de junio de 2021
Opinión espontánea
Logotipo de Spin And Win

Respuesta de Spin And Win

Hello Diane,

We're sorry to hear of your dissatisfaction with our games.

We can assure you that our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to ensure fairness at all times.

If you would like to discuss this further, we would kindly ask that you please contact us via email on reviews@rank.com and include details of your concerns.

We look forward to hearing from you soon.

Kind regards,

Bethany
Spin and Win Team

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