LE MEILLEUR !!! Depuis des années je joue au casino , très compliqué pour encaisser , long sans application….. Enfin ce que j’attendais le retrait le plus facile et rapide ! Pourvue que ça dure je ne... Ver más
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Consulta las opiniones de los clientes
Nice games and good winchances but the verification process is not friendly. It took me a long time to get my account verificated but it finally worked out!. I send my documents maybe 5 times to a... Ver más
kunt niet uitlaten betalen. Als je al een bedrag wint kun je dit niet uit laten betalen.... komt weer terug op je casino account. en t bedrag wat je stort moet eerst 3 keer uitgegeven / ingezet worde... Ver más
Leuk casino ! Verificatie process ging vrij vlot maar de withdrawals duren best lang op dit casino. Heb zondag een withdrawal aangevraagd ben benieuwd of ik hem nog ga krijgen. Update : inmiddels... Ver más
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Escrito por la empresa
Spinorhino is for people who like casinos that are modern, fast, and easy to trust. The experience starts with a clear onboarding process and a lobby that is easy to read—no walls of tiles that go on forever and no guessing where things are. You can find slots, live tables, promos, and VIP areas where you expect them, so you can spend less time looking and more time playing. 🎁 Deals and bonuses First, the promotions are made explicit. The welcome offer is aimed to get you started immediately, and the ongoing incentives are grouped by type: reload boosts, cashback-style benefits, and programs that are only available for a short period. Each promotion makes the most crucial aspects obvious from the outset, so you know what you're getting into when you join up. VIP progress gives you long-term benefits including tier awards, specialized offers, and priority service. 🎮 Games and Live Play Spinorhino is all about having a lot of different things without becoming confused. It features both modern slots with bonus rounds and the possibility to win a jackpot, as well as traditional games that are easy to learn and play. Live Casino has real dealers and steady broadcasts for roulette, blackjack, baccarat, and other table games. This keeps the mood sharp and the interface out of the way. 💳 Tools for paying and managing your account It's easy to make deposits and clear to make withdrawals, and security checks are done as needed. You can keep your sessions under control and comfortable by using the history, notifications, and limitations in your account. 🌟 Why Choose Spinorhino Spinorhino wants to give you constant value: clear promotions, seamless gameplay, and quick help at support@spinorhino.com. Only for people over 18. Please be responsible when you play. Terms and conditions for bonuses and wagering apply.
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Ha contestado el 85% de las opiniones negativas
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La gente también ha visto
Fantastic experience
Fantastic experience! Friendly support, fast service, and everything worked perfectly.
Good customer service
Good customer service. And you can win a lot..
I have generally good experience with…
Update 5-4: Adjusting my rating slightly as there has been some progress. I received one payout of €5,000 after approximately 3.5 days. However, there are still two withdrawals pending, and due to the withdrawal limits I am currently unable to submit new requests.
While this is a step in the right direction, there is still a significant amount outstanding and the process remains slower than expected. I will continue to update once all payments are completed.
Updat 2-4: unfortunately I have to lower my rating as I still did not receive any payments of my recent wins. The withdrawal timelines stated in the term and conditions (24-48hours) are not being met. Despite being a VIP player and being informed that my withdrawals would be prioritised, this is currently not reflected in the handling of my requests. I hope this will be resolved soon and will update my review accordingly.
30-3: I have generally good experience with Spinorhino. There’s a great variety of games to choose from. The bonuses offered are quite generous and appealing compared to other sites. I have successfully received payouts in the past without any issues, which gave me confidence in the site.
However, recently I have had some bigger wins and withdrawal requests have started getting declined or delayed. As a VIP player, I would expect withdrawals to be handled even more smoothly rather than running into these kind of issues.
I’m hoping this is just a temporary situation but it does raise some questions about the consistency of payouts.
Overall, I still believe this is a good platform and I will be happy to update this to a full 5-star review once all my withdrawals are processed successfully.

Respuesta de Spinorhino
Good casino

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That’s a great team over there and all…
That’s a great team over there and all the stuff always makes me happy every time I need something!

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Heel klant vriendelijk ze helpen zodra…
Heel klant vriendelijk ze helpen zodra ze kunnen toppie$$$$

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They don’t close your account
Hey guys an update, I have sended in the mean time another 5 emails to the email department and still to this day they just completely ignore my request. Never have I seen an online casino that just doesn’t allow you to close your account when you ask for it. This is the definition of an criminal organisation. I am going to keep writing this reviews until they close my account. They send me 3/4 mails daily with promotions but listening to the customer is something this casino has never heard off. Stay far away from this casino. RTP is also the worst I have ever seen.

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The best casino right now
The best casino right now - simple as that 👍👍👍

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Stay away from this fake casino
Stay away from this fake casino. The only thing you can do here is making deposits and you get at every game only dead spins. The reviews must be fake, because every game is regulated here.
26-03 Update already send them 4 e-mails to close my account. They don't respond. They refuse to close it. Please people stay away here.
07-04 Still active. the refuse to remove my account. This answer you get. They are criminals. When will they be banned from the dutch internet. They only make victims where there criminal activities
Header
Hey Antoinette,
Thank you for waiting! Mike is here to assist you.
Hope you are doing well!
However, before we proceed with the closure of your account, we kindly encourage you to consider leaving it open. Maintaining an open account comes with no obligations—you are not required to make deposits or play. This way, if you ever change your mind or decide to return in the future, you can simply log in without the need to wait or go through a reactivation process.
Taking a break can also be a practical alternative. It allows you the flexibility to step back, focus on what matters most, and return whenever you feel ready and comfortable. By keeping your account open, you retain full control and access, should you choose to come back.
Feel free to contact us at any time if you have any questions.
Best regards,
Spinorhino Support Team

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They won't let you close your account…
They won't let you close your account which is illigal.
I am trying to get a full closure here now for 8 days but they keep asking me if i maybe want a temporarerly closure which i clearly told them NO
Be aware of this casino, no license and they break their own rules.
Their RTP in the casino is also fake
Attempt #4 to close my account
See chat below:
Close my account today
full closure request
answer: We are processing the closure in accordance with our internal policies. To ensure that this process goes smoothly and as quickly as possible, we recommend that you avoid sending multiple emails, as this will only slow down the closure process.
answer 2:
Unfortunately, we can proceed with account closure only via email, Koen.
they dont reply
so now what?
this chat will also be on trustpilot as evidence
Current agent's avatar
08:55 AM
As I told you previously, we have our internal policies which we should follow. I kindly ask you to contact us via email and wait for our reply, sir.
my reply:
so the policy is to never close an account
Current agent's avatar
Fortunately, we close accounts, but we need some time to process all the requests. I kindly ask you to contact us via email: supportspinorhino.com
me:
for what you need time?
just push the button or get me someone who actually can do SOMETHING
Answer:
Read
Current agent's avatar
This chat has become cyclical — all answers to your questions have already been provided. I kindly ask you to wait for further updates via email or from the responsible department.
Current agent's avatar
Feel free to contact us whenever you have a question. We are available round the clock.
live chat (a name is not allowed here appearantly) has closed the chat.
Look how they just close the chat on their end!!!
So they do have time to make me edit this review but no email at all from them. Also the account is still not closed.

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The withdrawal process itself is straightforward
The withdrawal process itself is straightforward - I went through KYC and support contacted me within about two hours to confirm everything.Customer support works 24/7 and handles issues quickly, especially when it comes to withdrawals.

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Good casino
Good casino with a big game assortment and nice welcome offers

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Positive reviews manufactured by company . Avoid
The company responded to my review but still hasn’t closed my account. It is quite obvious that the positive reviews here are not genuine and are from the company itself . Please avoid this casino . The wording the possible reviews has are the exact same as the negative reviews so are done in response to negative reviews . It is so obvious

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scammers!!!
i loose 500euros and nothing winning and decline my withdraw!!!
lasrt deposits 20/3/2026 i deposit 3x 20euros and one of them nothing to see in my account!!!
this company we take my money with illigal method!!!
i send a lot of screen shot and pdf with history of my deposit bank and never accept my all docxuments!!
and offcourse never give me back my money!!!
CLOSE MY ACCOUNT NOW!!!!!

Respuesta de Spinorhino
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