SpiritSmith - Personalised Gifts Opiniones 

227
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Apparently the gift I sent was beautiful & much appreciated. I was very impressed by the quick response I got from the company when I had to make an important amendment to the delivery address. There... Ver más

Valorada con 5 estrellas sobre 5

SpiritSmith excelled in providing the right gifts with a smile. I had two needs - to thank a hospital ward for my wife's treatment and to thank a close old friend who gave me a break when I most neede... Ver más

Valorada con 5 estrellas sobre 5

The gift was delivered quickly and my friend really appreciated it. There was a slight mistake with what was originally delivered but it was sorted out quickly after an email.

Valorada con 5 estrellas sobre 5

The personalised gift box containing wine x 2 was lovely and dispatched to courier very quickly. Only issue was DPD changing date without much notice. Not leaving with neighbour. Then reverted back t... Ver más

Información sobre la empresa

  1. Monopolio de venta minorista de bebidas alcohólicas
  2. Tienda de bebidas alcohólicas

Escrito por la empresa

Searching for something special? Look no further. Our beautiful personalised hampers & curated gift sets are the perfect gift for anyone in your life – including you! Whether you’re looking for a personalised gin gift set for her, filled with delights and the finest small batch bottle of gin, or a whiskey gift set for him, containing everything he will need to make that glass of whiskey in the evening just perfect, we have something for every possible person and for any occasion. We all have our favourite tipples and our favourite places to drink them. We enjoy them not just for the taste, but how they look and feel and because they provide an ambience, or social setting that makes us feel that ‘this is our place’ and we feel welcome. SpiritSmith aims to bring a gift to our customers and their loved ones which brings a bit of that ambience and social atmosphere home. As a busy family run business, we know the importance of having a network of great people around us, providing support, love and friendship. Lets be honest, as family life doesn’t always give us the chance to get out to our favourite places as much as we might like, more and more we are inviting our network of people to enjoy a drink with us at home. and here arrived SpiritSmith! Make them feel truly special today and gift them something personal. Send your message with a bottle…


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

227 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(227)

32 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Overall nice

Loved my purchase and will make a lovely gift. Was a little disappointed that the personalised name on the box wasn’t embossed like the rest of the box but made of stickers. I had expected it to be fully embossed.

27 de agosto de 2024
Valorada con 5 estrellas sobre 5

Wow!

Wow - what a wonderful surprise. When this beautifully packaged gift was delivered it was completely unexpected. Joanna excelled herself in making sure that it arrived undamaged. The most incredible bottle of gin, two tonics that I've never tried before, a measure and a pourer, together with dried orange slices and tiny lights. I shall definitely use SpiritSmith myself for a perfect gift. The care taken was exceptional.

20 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

great business

great business, fantastic customer service and went above and beyond as i managed to leave it until last minute.
Perfect personalised gifts, that good i went back and bought 2 more.

28 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wow customer service at its finest

Wow joanna and pippa to the resuce ! I had 48 hours to organise a pre-wedding gift for my bride to be and spirtsmith came to the rescue. They made, printed a personal message and got everything all nice and pretty for me. They even met me in dunelm car park rochdale to give it to me as they understood how busy i was.

Absolutely quality service !!! Will be using them again for sure.

Thanks ladies ☺️

21 de mayo de 2024
Opinión espontánea
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Ashley, we hope you and your gorgeous bride had the best day! We were delighted to be a small part of the excitement :)

Valorada con 5 estrellas sobre 5

Lovely products, fantastic service

We bought a few wedding favours (miniature bottles) a couple of weeks before our wedding. We loved the items and the packaging that it came in. There was also a lovely handwritten note from Joanna wishing us the best of luck on our wedding day. Thank you, Joanna!

We then realised we needed to buy a few more, so placed a second order immediately. Again, lovely packaging and they even threw in a few extra personalised bags and extra rose petals. Such a lovely thing to do.

I would have no hesitation in using them again.

Thank you!

6 de marzo de 2024
Valorada con 1 estrellas sobre 5

Avoid! I feel I was scammed.

Missing items!

I bought 2 wedding gift sets, the
Personalised Jack Daniels Whiskey Gift Set and the
Personalised Mermaid Pink Gin Gift Set With Tonics.

And was just informed the 2 bottles of cola and 2 bottles of tonics aren't in the gift sets! The mixers were the selling point to me, totally unacceptable! I paid over £200 for £60 worth of alcohol in a cheap box! Yes I was scammed! Ridiculous.

1 de febrero de 2024
Opinión espontánea
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Hi Dan, we are so saddened to hear you have been left feeling unhappy with the gifts. Could I ask that you mention to the recipient that the mixers may be hidden within the wooden shred? We do pack a lot in there to ensure the gifts arrive undamaged, so the bottles are almost always hidden.
In the meantime, please check your email as our owner, Pippa, has emailed you to try and sort a resolution. We pour a lot of love into our gifts, they are hand crafted and personalised individually and therefore please be assured that we take customer feedback very seriously.

Valorada con 5 estrellas sobre 5

Absolutely brilliant!!

If you're looking for a quality gift for that special person then look no further!
The quality of products and overall service that this company provides is a rarity today and I wouldn't hesitate in recommending to all my family and friends.
The whole ordering process is very simple and such a swift delivery.
Highly recommended and I can't wait to place my next order!

15 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

personalised gifts for staff awards

I ordered personalised boxes for staff awards. I called and spoke to Philippa as I had specific requirements, from the minute we spoke nothing was too much trouble and we decided on the best options for each member of staff. The gifts were delivered straight to them and everyone was delighted. Looking at the cost, what we received by far exceeded expectations, even in terms of the brand of alcohol we received, the boxes were fantastic quality, My company logo along with the font used and the fairy lights made the gift look much more expensive that what I paid. Spiritsmith will be the first place I come to for corporate and personal gifts - never loose that personal touch, it made the difference to me making my initial order

15 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Even better than expected!

Even better than expected!!

I've now ordered two personalised gifts and they were perfect. The box is such amazing quality, and I loved the attention to detail. It had dried oranges inside and fairy lights around the bottle.

Will be making lots more purchases through you guys. Thanks for making such a special gift so perfect x

4 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service from the team and prompt answers to queries I had before ordering about delivery and dates.

Very easy to order, including uploading our company logo for corporate gifts.

Will definitely use again.

18 de diciembre de 2023
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Martin, Thank you so much for your lovely review. It was an absolute pleasure to build this special gift for you. Hope you get some rest by February :)

Valorada con 5 estrellas sobre 5

Absolutely amazing

Absolutely amazing! I want to say thank you very much for the beautifully personalised gift which arrived in ample time for Christmas. I’m sure this will go down well!

14 de diciembre de 2023
Opinión espontánea
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Thank you so much for this review Rae, every review is read out to our team aloud and it is so lovely to hear that we are getting it right for our customers. Music to our ears. Merry Christmas from Team SpiritSmith

Valorada con 5 estrellas sobre 5

Such a lovely gift

A lovely gift thank you so much for putting it together in such a special way, the presentation is fab 😊

6 de diciembre de 2023
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

John, when customers love what we do it makes our day! Thank you so much for this lovely review and to you for taking the time out of your day to give us this feedback :)

Valorada con 5 estrellas sobre 5

Amazing experience

Easy to navigate website. An amazing selection of gifts in every price range. Speedy delivery.

4 de diciembre de 2023
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Thank you Kathleen for taking time out of your day for us and leaving a review. It is really appreciated :)

Valorada con 3 estrellas sobre 5

The hamper itself is great, but personalisation is just a vinyl sticker

The hamper itself is great, I just wish the personalisation wasn’t just a sticker as half of the name wasn’t stuck to the box properly and half was cut through the letter. I managed to fix it so it is usable, but not what I thought I was paying for. I have a cricut myself so could have put the personalisation on myself in that case.

28 de noviembre de 2023
Logotipo de SpiritSmith - Personalised Gifts

Respuesta de SpiritSmith - Personalised Gifts

Hi Courtney, thank you so much for your feedback. I am so sorry to hear that the personalisation wasn't to our usual quality standards. We will take your feedback and learn from it and improve. In January we review all customer feedback and yours will be included in that review. Thanks again for taking the time to let us know how we are doing, we are determined to give our customers the very best service and we can't get better without honest reviews from our treasured customers like you.

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