Simply the Worst! Avoid like a plague!
Approached Eco Spray-Foam for insulation via Green Homes Grant. Lets go through the issues one by one...
1. Problem with their installation Trustmark which Green Home Grant team didn't recognise.
2. Offered me a story which didn't match what Green Homes Grant stated. In the end, they simply didn't have their Trustmark setup.
3. Onus was on me (Client) to find out what was going on from the Green Homes Grant team.
4. Botched site survey, failing to pick out that 2 elevations of my wall were solid, with the latter of my semi-detached has a cavity. They drilled holes into the wall. How on earth could the engineer think all three walls were cavity?
5. Given the engineer didn't pick this up during site survey, cavity installation date was set. Only on the install date was I made aware of the issues, from a different engineer.
5. Received no response from office or management after the failed installation. I had to chase them but was told management were on holiday for a week or two so would have to wait.
6. The installation date was the week running up to Christmas day. As of writing this review, 20/01/2021, still no response from the company.
A truly worthless company, who haven't a clue what they are doing, with zero value in their professionalism and customer relations.
I'd give zero stars if I could. Avoid like a plague!
20 de enero de 2021
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