Stay Away!!!! Charged £199.00 for a call out , Machine breaks down same fault one month later, Outside guarantee, Secretly set up direct debit without my Knowledge or authorisation, !
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Consulta las opiniones de los clientes
Thoroughly satisfied. Spring were offering the best value based on the condition of my phone. Pouch arrived 2 days after I filled in the details, with comprehensive instructions and advice about takin... Ver más
La empresa ha respondido
Spring.co.uk Tech box hub was so easy to use and email correspondence and communication excellent through out. App made it easier to follow and knew exactly what was going on with my tech I was sell... Ver más
La empresa ha respondido
Wow. Genuinely impressed. Received padded envelope at midday and posted the iPhone immediately. Received a very fair counter offer which I accepted and monet in my account within a few minutes.... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Spring
Escrito por la empresa
We make selling tech as easy as pie, as safe as houses and as planet-friendly as can be.
We understand that it is nerve-wracking selling your old devices. So, unlike other companies that buy your tech, we ask you to give a quick, but thorough run-through about the condition of your device, before giving you a range of prices (rather than a single price). That way, when you get your offer, the price should be within the expected range (provided the info you provided is accurate).
Plus, our tech-sperts will also give you a comprehensive Tech Report for every device that you send us to understand how we arrived at the valuation. If you want to sell tech the easy way, or find out more info, visit: spring.co.uk
Información de contacto
8 Legacy House, SE153NL, London, Reino Unido
- hello@spring.co.uk
- spring.co.uk
I really liked this company
I really liked this company. Good communication throughout. The pack they sent to return my phone was superb and the report they sent outlining the condition of my phone was very comprehensive but easy to read. I would highly recommend them if you are selling tech.

Respuesta de Spring
Quote was no where near payment offered…
Quote was no where near payment offered for a phone in good condition

Respuesta de Spring
Appalling company
Appalling company. iPhone 11 full working order and no damage or scratches. Offered a price then tried to reduce it by 25%. Would avoid at all costs.
The response below is also a lie. There was no damage to the volume button. Just bull**** to try and justify a lower price

Respuesta de Spring
Would use again just for the interface :)
Used the reusable envelope I picked up at a station to sell off an old phone I had at home. The whole interaction was super smooth and seamless, loved all the details about the phone I was selling and the elements in it, I learned so much! I did get only 1/3 of the quoted price but

Respuesta de Spring
Well nothing to say other than…
Well nothing to say other than excellent service.Done, and money in my account within 24 hours.First class service,well done.

Respuesta de Spring
Excellent experience.
Had a fantastic experience with Spring.
Sold my old phone through them. I found the experience very easy and got a decent price. Super happy.
Would defo recommend. Thanks Spring! Will be using you again!

Respuesta de Spring
Excellent experience with spring
Excellent experience with spring - easy and quick from start to finish!

Respuesta de Spring
The best by far.
The best by far.
Sent out great quality packet to send my watch to them.
Delivered back to them within 24 hours and paid highest value price within an hour of receiving my device.
Superb service!

Respuesta de Spring
Straightforward trade-in experience
I had a good experience with Spring. Their parcels are readily available in my local Co-op and they seem very protective and robust. The process of packing it up, dropping it off and completing the steps online are really straightforward. I wasn’t offered anything near the quotation which left me a bit underwhelmed, an explanation would’ve been useful. I did accept and was able to withdraw my funds instantly. I would use Spring again!

Respuesta de Spring
I've sold a few items with Spring and…
I've sold a few items with Spring and each time it's been quick and easy. I've also bought a refurbished phone from them through BackMarket and it was fantastic, just like new. Highly recommend.

Respuesta de Spring
Would use Spring again
I was given a guide price and that it what I got after I sent it in - I was worried that they would find reasons not to pay in full but they didn't and the money went into my bank account the same day I got the quote, which was only a day or so after I sent it in. The quote was much higher than other websites and I would definitely use Spring again!

Respuesta de Spring
Gap in value with too little explanation
I was given an expected value of £66 for my iphone, but was paid £53 after the checks. Not enough clarity or explanation was provided for this discrepancy.

Respuesta de Spring
Perfect.
A reputable and professional company. I hope your business continues to go from strength to strength!

Respuesta de Spring
Really easy and efficient service would…
Really easy and efficient service would definitely use again!

Respuesta de Spring

Respuesta de Spring

Respuesta de Spring
Very easy process from start to finish
Very easy process from start to finish, fast communication with the customer service team and I got the highest amount they quoted for my phone. Would 100% use the company again and will recommend to anyone selling their tech. Thanks Spring

Respuesta de Spring
Sent iphone 12 pro max 512gb
Sent iphone 12 pro max 512gb - couple of light scratches on screen, no where and tear to the body or casing of the phone. They valued it at £491, then dropped the value price to £265. The phone is in full working order and i took pictures of the entire phone before sending and there is absolutely no wear to the phone itself minus a couple of light tiny scratches on the screen. Id understand the value decreasing a little but not by almost half. That is just insulting.
Its really not worth sending anything to these unless its immaculate, as they drop their ‘value’ of your items quite drastically. Do not get sucked in by their marketing. They are also very quick to respond on Spring with some excuses…

Respuesta de Spring
Very easy and straightforward to use
Very easy and straightforward to use. Sent my phone off and money was in my account at the quoted price less than 24 hours later. Great service from start to finish.

Respuesta de Spring
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