I ordered 2 pair of shoes only to have one pair canceled by you all and that was very disappointing. The pair I did receive was very comfortable and that made the cancellation of my second pair even m... Ver más
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Consulta las opiniones de los clientes
This was my first time purchasing from Spring Step. I haven't worn the shoes out yet, but from trying them on, both pairs I ordered felt terrific. The styles are very attractive and fun. I will be che... Ver más
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In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have g... Ver más
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I absolutely love Spring Step Shoes — their footwear is beautifully crafted for every season: spring, summer, fall, and winter. Every pair is incredibly comfortable and stylish. The L’Artiste collecti... Ver más
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Información sobre la empresa
Escrito por la empresa
The ultimate in comfort and fashion. Spring Step Shoes carries a multi-generational family legacy of providing fine craftsmanship and unparalleled European comfort shoes, boots, sandals and more for both women and men. Beautifully made shoes to cover all kinds of feet. Women, Men, Orthopedic, comfortable, with a wide range of wedges, sandals, boots, and more. Enjoy comfort with every step. Free Shipping and Easy Returns.
Información de contacto
West McNab Road 1001, 33069, Pompano Beach, Estados Unidos
- 1-877-444-6703
- service@springstepshoes.com
- springstepshoes.com
4,6
Excelente
429 opiniones
Ha contestado el 92% de las opiniones negativas
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Very friendly and efficient with my…
Very friendly and efficient with my return and repurchase.
24 de abril de 2026
Respuesta de Spring Step Shoes
Hi there Mary,
Thank you so much for your kind words and 5-star review! 🌟
I'm really glad to hear your return and repurchase process went smoothly and that you had a positive experience with our team. Your feedback truly means a lot to us, and I appreciate you taking the time to share it.
We look forward to assisting you again soon! ☺️
Spring Step Shoes
Customer Care Team
Respuesta de Spring Step Shoes
Thanks for the 5 stars, we appreciate the feedback!
I ordered 2 pair of shoes only to have…
I ordered 2 pair of shoes only to have one pair canceled by you all and that was very disappointing. The pair I did receive was very comfortable and that made the cancellation of my second pair even more disappointing. I do not usually pay this much money for a pair of shoes much less pay for shipping but I did this time and I don’t really feel like it was worth it.
25 de abril de 2026
Respuesta de Spring Step Shoes
Hi Tina,
We're so sorry — a cancellation after you'd already placed your order and paid for shipping is genuinely frustrating, and we understand why this experience fell short of your expectations.
We're glad the pair you received was comfortable, but we know that doesn't erase the disappointment. Please reach out to us directly at service@springstepshoes.com so we can look into what happened and see what we can do for you.
We appreciate your honesty and hope to do better by you.
The Spring Step Shoes Team
This was my first time purchasing from…
This was my first time purchasing from Spring Step. I haven't worn the shoes out yet, but from trying them on, both pairs I ordered felt terrific. The styles are very attractive and fun. I will be checking the site out when I am looking for shoes in the future.
25 de abril de 2026
Respuesta de Spring Step Shoes
Thank you so much for your kind words — and welcome to the Spring Step family! 🎉
We're thrilled to hear that both pairs felt great right out of the box, and we hope you love them just as much once you take them out for a spin! Comfort and style are always our top priorities, so it means the world to us that you're happy with your choices.
We'd love to have you back whenever you're ready for your next pair — there's always something new to discover. Happy stepping! 👟✨
Respuesta de Spring Step Shoes
Thank you for your 5 Star review!
Your feedback is greatly appreciated and we're pleased that you are enjoying your sandals. 😊
Speedy delivery to my sister in Utah
24 de abril de 2026
Respuesta de Spring Step Shoes
Hello Joyce
Thank you for your 5 Star review!
We’re so glad to hear the delivery to your sister in Utah was speedy. Your feedback means a lot to us, and we’re happy you had a great experience. 😊
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
Love all these shoes
Love all these shoes. Ordering is easy and delivery is as well. App is easy to navigate.
25 de marzo de 2026
Respuesta de Spring Step Shoes
Hi Paige,
Thank you for your 5 Star review!
We’re thrilled to hear that you love the shoes and found the ordering and delivery process easy. It’s great to know the app has been easy to navigate as well.
We truly appreciate your support and look forward to having you shop with us again soon!
If there is anything else that we can assist you with, please do not hesitate to reach out.
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
The boots have a very unique design
The boots have a very unique design! Love the different textures of material used.
25 de marzo de 2026
Respuesta de Spring Step Shoes
Hi there Lynn,
Thank you so much for your wonderful 5 ⭐️ review!
We’re thrilled to hear that you love the unique design of the L’Artiste MARTINELA Boots.
The mix of textures and materials is one of our favorite features too — it really makes the style stand out!
We truly appreciate your support and hope you continue to enjoy your boots! ☺️
Spring Step Shoes
Customer Care Team
Respuesta de Spring Step Shoes
Hi there,
Thank you so much for your 5-star review! We’re thrilled to hear you had an easy experience. Your support means the world to us! 🌟
I love Spring Step Shoes
I love Spring Step Shoes! L’artiste is my go-to brand, consistent fit, high quality. Also exchanges and returns are very easy.
25 de marzo de 2026
Respuesta de Spring Step Shoes
Hi Jeanne,
Thank you so much for your wonderful review! 💛 We’re thrilled to hear that L’Artiste is your go-to brand and that you enjoy the fit, quality, and ease of exchanges. Your support and kind words mean so much to us!
We can’t wait to help you find your next favorite pair.
Warm regards,
The Spring Step Shoes Team
Ordering was simple
Ordering was simple, quality, style and fit of shoes is perfect. Packaging was secure and delivered in great condition.
25 de marzo de 2026
Respuesta de Spring Step Shoes
Hi there A!
Thank you so much for your wonderful 5 star review!😊
We’re thrilled to hear that your ordering experience was smooth and that you’re loving the quality, style, and perfect fit of your shoes.
It’s also great to know your order arrived safely and in excellent condition!
We truly appreciate your support and look forward to helping you find your next favorite pair.
We're here for you every step of the way!
👞👟👡👠👢
Spring Step Shoes
Customer Care Team
Respuesta de Spring Step Shoes
Hi there Lucia,
Thank you so much! ☺️
We’re thrilled to hear you love your pairs and that they’re a great fit.
👞👟👡👠👢
Your support truly means a lot to us! 💖
Spring Step Shoes
Customer Care Team
The sandals are very comfortable & well…
The sandals are very comfortable & well made.
25 de marzo de 2026
Respuesta de Spring Step Shoes
Hi there Susan!
Thank you so much for your wonderful review!🌟
We’re thrilled to hear that you find your sandals both comfortable and well-made.
Enjoy every step! ☺️
Spring Step Shoes
Customer Care Team
Exceptional Company
First off, I'd like to comment on their Customer Service. Each time I have contacted them, their response was prompt and the problem was resolved. I'd also want to say that I have never been disappointed with the quality of their products. They can count on me for further orders. Thanks SpringStep.
30 de marzo de 2026
Opinión espontánea
Respuesta de Spring Step Shoes
Hi there Loretta,
Thank you so much for your kind words! 💛
We’re thrilled to hear that you’ve had consistently positive experiences with our customer service and products.
Your loyalty truly means the world to us, and we can’t wait to help you find your next favorite pair of shoes!
Thanks again for taking the time to share your feedback — it’s customers like you who make our work so rewarding.
Spring Step Shoes
Customer Care Team
We had an amazing experience and will…
We had an amazing experience and will visit again
17 de octubre de 2025
Respuesta de Spring Step Shoes
Hi there Devika,
Thank you so much for your kind words! 😊
We’re thrilled to hear you had an amazing experience and truly appreciate your support.
We look forward to welcoming you back again soon!
Stay fabulous! 😎
Spring Step Shoes
Customer Care Team
Respuesta de Spring Step Shoes
Thank you so much for your kind review! We’re thrilled to hear that your exchange was easy and that you’re happy. Your feedback truly makes our day!
This is a great company have many shoes…
This is a great company have many shoes and boots
1 de octubre de 2025
Respuesta de Spring Step Shoes
Thank you so much for your kind words and continued support! 😊
We’re so happy to hear you’ve built such a great collection of our shoes and boots — it truly means a lot to us!
Debbie is great
Debbie is great! So helpful and knowledgeable without being pushy.
25 de febrero de 2026
Respuesta de Spring Step Shoes
Hi Sheryl,
Thank you for your 5 star review.
We truly appreciate your feedback and are so glad to hear that Debbie was helpful and knowledgeable during your experience. We’ll be sure to share your kind words with her. 😊
If there is anything else we can assist you with, please don’t hesitate to reach out.
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
My new favorite shoe store
In an age of poor customer service and subpar products, I am so glad to have come across Spring Step Shoes. I love the details, styles, and the comfort aspect. It is also refreshing that they have genuine leather shoe options, which are almost impossible to find for less than several hundred dollars. In addition, when I had a question about my order, I was able to call and speak to an actual human, not AI! Keep up the good work, Spring Step.
24 de febrero de 2026
Respuesta de Spring Step Shoes
Hi EJ,
Thank you for your 5 Star review!
Your feedback truly means a lot to us, and we’re so glad to hear that you’re enjoying the details, style, and comfort of our shoes. It’s also wonderful to know that your experience with our customer service was a positive one.
We sincerely appreciate your support and kind words. If there is anything else we can assist you with, please don’t hesitate to reach out. 😊
Have a wonderful day!
Best Regards,
Yve
Spring Step Shoes
Customer Care Team
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