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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Easy to order. Very quick with delivery. Good quality circle rug matches my runner for hallway bought last year. All in all good service from family business.

Valorada con 5 estrellas sobre 5

Just received a mat from another company advertising on Amazon. Size was much larger than size shown in their picture and won’t fit my front door step. Disappointed as delivery of wrong item slow, l... Ver más

Valorada con 5 estrellas sobre 5

Rubber (Nitrile) Criss-cross pattern Indoor & Outdoor Mat, 90cm x 150cm. I spent a long time online searching for a new rubber mat for my storm porch. I found most suitable mats to be out of... Ver más

Valorada con 5 estrellas sobre 5

Super experience with this firm. Can't believe how easy everything was from ordering to delivery plus price! I had seen the same rug for £60 dearer in a shop and just happened to google the make and t... Ver más

Información sobre la empresa

  1. Tienda de moquetas
  2. Tienda de alfombras
  3. Tienda de decoración e interiorismo
  4. Tienda de pisos
  5. Tienda de artículos para el hogar

Escrito por la empresa

SRS Rugs is a family run business based in Co Armagh, Northern Ireland. Our goal is to offer our customers a wide range of rugs and mats at great prices backed up by very high customer service. We pride ourselves in delivering these items quickly and in a professional manner. Please check out our feedback for some genuine customer comments.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

366 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

SRS Rugs is simply a first class…

SRS Rugs is simply a first class company, Royal Mail had messed up my delivery fortunately SRS Rugs chased this up and having done everything they could sent me a replacement which was delivered in an amazing two days , it is so refreshing to come across a fab company with fab customer service and one more thing the rug I ordered was above expectations ! quality was fab, great value for your money and it looks great and fits perfect in my hallway, as you may tell I am very happy and will definitely be buying more rugs from SRS Rugs.

15 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I asked if a size not on the website…

I asked if a size not on the website was an available on a Sunday afternoon , not expecting a response. Not only did I get a response out of hours on a Sunday, the company confirmed availability and processed my purchase that day.
This was a second purchase as I was so pleased with the carpets that arrived yesterday. First class service and quality. I can thoroughly recommend.

21 de septiembre de 2025
Valorada con 1 estrellas sobre 5

Very poor service £95

Very poor service £95. tartan rug supposed to be delivered 10th sept made multiple request to seller with no response .Now contacted Amazon who are investigating.Spoke with SRS this morning they are basically calling me a liar.To SRS REPLY NO ATTEMPT WAS MADE ON DELIVERY YESTERDAY AS CCTV WILL CONFIRM DRIVER STOPPED VAN IN ROAD DID NOT COME OUT TOOK PHOTO FROM ROADSIDE 15 FEET AWAY AND DROVE OFF AND THIS JOKER OF A SELLER IS TAKING THERE SIDE VERY ARROGANT SELLER.PLEASE REMEMBER READERS THIS RUG SHOULD HAVE BEEN DELIVERED ON 10 SEPTEMBER NOT 6 DAYS LATER.

16 de septiembre de 2025
Opinión espontánea
Logotipo de SRS Rugs

Respuesta de SRS Rugs

To add context to this review. We always reply to emails from customers, however this buyer had made the first of their three quick fire messages at 15 Sept 2025 18:19 then 15 Sept 2025 20:45 and then 16 Sept 2025 01:35. These were all made after business opening hours, and would not have received a reply until the business opened again this morning. We provided a photo the driver took of them at their address, after the buyer claimed they were not. As the buyer wants a refund, we have asked the courier for a RTS on the parcel and we will refund the order once we have confirmation that the RTS request has been activated.

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, easy to pay and great products. This is my second purchase of this rug, so pleased with the one i have.
Orders dispatched rapidly.

24 de junio de 2025
Valorada con 5 estrellas sobre 5

Lovely rug

The choice of rug size was vast, enabling me to buy the right size for my room without any compromise on size. Delivery was quick too. A first class service. Thank you.

10 de mayo de 2025
Valorada con 5 estrellas sobre 5

Excellent company to deal with.

Website easy to navigate. Very good choice of rugs. Ordering straightforward. Communication very good re delivery. Rug delivered on time. Packaged very well. The rug is superb quality. We have actually ordered 4 rugs previously from this company and now awaiting our 5th rug.

30 de abril de 2025

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