I ordered a Tanta raincoat online as it was the best price and included a promotional discount as a new customer. Free shipping was also a bonus. My tracking number kept me informed, and delivery was... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Beautiful merchandise offerings that were wrapped so nicely for the trip across to the US! My only problem was with FedEx and customs, but that was not Standun's fault at all, and they worked hard to... Ver más
I was nervous buying from a company overseas, but there was no need for that here. I was kept updated with my purchase from start till finish and my Jellycat arrived quick, safe and 100% authentic. I... Ver más
La empresa ha respondido
The floor and online assistance had a can do approach to every question I posed. The zip was initially a bit stiff but after a few weeks of usage it seems to be becoming more free.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
A wide variety of Irish & International clothing and gifts for all the family
Información de contacto
Spiddal, H91 YX22, Galway, Irlanda
- 091553108
- standun@standun.com
- standun.com
4,7
Excelente
283 opiniones
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Very happy with.my knitwear purchases…
Very happy with.my knitwear purchases all of which were beautifully crafted. Delivery time as expected.
No issues.
3 de agosto de 2025
Respuesta de Standun
Thank you so much for your kind words. We look forward to welcoming you back again soon!
Great experience
Their customer service is simply amazing, so accommodating. I couldn't recommend them more. Great products, I would order again any time.
11 de agosto de 2025
Respuesta de Standun
Thank you for your wonderful feedback! We’re delighted you had such a great experience with our team and products.
Respuesta de Standun
Thank you for your kind words! We look forward to welcoming you again soon.
A good experience
Standun answered my queries quickly regarding the product I wanted to purchase. My parcel arrived very well packed although took a little longer than I expected to arrive but maybe this was because of the delivery company they use. I would order from them again although I’m not keen buying online and prefer to shop myself.
22 de julio de 2025
Respuesta de Standun
Thank you for taking the time to share your experience - we would be delighted to welcome you to one of our stores in Galway! In the meantime, if you ever need help ordering, please don’t hesitate to reach out to one of our team by phone or email - we’re always happy to help!
was real and got here at a good time
21 de julio de 2025
Respuesta de Standun
Thank you for your review. We look forward to welcoming you back to Standún soon!
Poor customer service
I placed my order of 4 Waterford crystal glasses on 1 August 2025, it is now 11 August and i have still not received the glasses.
I have sent 2 emails requesting an update and to date had no response.
Very disappointing service.
11 de agosto de 2025
Opinión espontánea
Respuesta de Standun
Thank you for your feedback, and I’m very sorry to hear about your experience.
We received your order on Friday, August 1st, and as the following Monday was a public holiday, it was not collected by the courier until Tuesday, August 5th. It was delivered in 4 working days, on August 11th, but I’m sorry if this wasn’t communicated clearly at the time. I also understand from your messages that you had emailed for updates, and I regret that we didn’t receive all of them in our system - this is something I’m actively looking into to prevent it happening again.
I’m glad to know your Waterford glasses have now arrived, and I hope they were perfect for the wedding.
As a small business, we truly value every customer and take feedback seriously to improve our service. Órla
Disappointed
I was disappointed that a discount offered was not applied at check out.
Also the payement for the purchase went through before I had authorised same.
An item I ordered came in a different
colour than was shown.
27 de julio de 2025
Respuesta de Standun
Thank you for taking the time to share your feedback. I’m very sorry again that your experience wasn’t as smooth as it should have been.
Regarding the discount, the code provided is valid on non-promotional items, but the items you chose were already reduced in our summer sale, which is why it didn’t apply at checkout. I completely understand how this could have been unclear, and I’ve passed your comments to our team so we can make this information more obvious in future.
On the payment process, your order went through using Shop Pay, which securely stores details from previous purchases (not necessarily with Standún) and can process orders without re-entering your card’s 3-digit code. This is managed by the payment provider.
Lastly, with the colour mix-up, this was due to an upload error on our website. I’ve already been in touch with you directly to offer either keeping the top you received or returning it with a prepaid label - and I’m making sure our product listings are now correct.
Thank you again for your order and for giving us the chance to address these issues. Your feedback really helps us improve both our website and our service.
Respuesta de Standun
We’re delighted to hear that - thank you for your order!
Exactly what I wanted!
Superb quality product. Ease of transaction. Good customer service. Ultimately good value for money. What more is there? No problems but think they would be fixed if any came up.
18 de julio de 2025
Respuesta de Standun
Thank you for your wonderful feedback. We’re delighted you’re happy with your Standún experience!
Great shop. Easy to order online
The Standun website was easy to navigate and I quickly found what I was looking for. Ordering was straightforward and I got free postage as my order was over £90.
I was kept informed on the status of my order.
I would definitely shop here again and would love to visit the shop.
3 de julio de 2025
Respuesta de Standun
Thank you for your kind review. We would be delighted to welcome you to one of our Standún stores some day!
Excellent quality for the price
Excellent quality for the price. Delivered in perfect condition. Thank you
7 de julio de 2025
Respuesta de Standun
Thank you so much for the lovely review! We’re really glad to hear you were happy with your experience. Standún
Crystal bud vases
Lovely little vases delivered in a timely manner especially considering they were sent from Ireland. Thank you!
7 de julio de 2025
Respuesta de Standun
Thank you so much for your review! Your support means the world to us, and we can't wait to welcome you back again soon!
Order was delivered quickly and was…
Order was delivered quickly and was very happy with my purchase I was also looking for children’s Aran stuff but didn’t see any on the site am I missing something
7 de julio de 2025
Respuesta de Standun
Thank you so much for taking the time to review us! We have an Aran Knitwear department on our website but please reach out to our team - standun@standun.com if you need any help!
Respuesta de Standun
Thank you for taking the time to review us, Sue!
Excellent company
Item was dispatched quickly and delivered on time. I was kept up-to-date every step of the way.
8 de julio de 2025
Respuesta de Standun
Thank you for your review!
Bhí mé ag caint le Gráinne agus rinne…
Bhí mé ag caint le Gráinne agus rinne sí a seacht ndícheall chun cabhrú liom. Cuireann sé sin gliondar i mo chroí.
7 de julio de 2025
Respuesta de Standun
Míle buíochas a Stiofáin!
Love shopping with Standun & the ladies…
Love shopping with Standun & the ladies that work there couldn’t be more helpful! They make shopping easy & enjoyable!!
11 de julio de 2025
Opinión espontánea
Respuesta de Standun
Thank you for your kind words, Ceara!
Great customer service
I bought a book online from your website and I had issues getting it delivered abroad as the courier didn’t leave a delivery notice! When I contacted Standún about this, Gráinne was very helpful and replied to my emails quickly and patiently. I got the parcel in the end thanks to her!
17 de julio de 2025
Opinión espontánea
Respuesta de Standun
Thank you for taking the time to review us Avril!
I was very happy with the product…
I was very happy with the product quality. It was exactly what I had expected. Will definitely order again and recommend. Shipping time was decent and acceptable considering it was coming from across the globe.
28 de junio de 2025
Respuesta de Standun
Thank you for your review! We appreciate your support and hope to see you again soon!
Perfect service from Sales when l had a…
Perfect service from Sales when l had a query re returns.
Everyone very helpful and knowledgeable.
27 de junio de 2025
Respuesta de Standun
Thank you for taking your time to leave us a review, Mary. We hope to see you again soon!
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