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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Went to Starbucks bury st edmunds, ordered a cappuccino and black coffee to take out. Friend realised half way through her cappuccino that it was just milk, took it back got another one. Sat inside to... Ver más

Valorada con 5 estrellas sobre 5

I would just like to praise the manager Peter and staff at Starbucks Barrowbrook. I found the staff to be pleasant and attentive to all customers needs on observation. They worked hard and worked w... Ver más

Valorada con 1 estrellas sobre 5

Just had an unpleasent visit at starbucks grayhound chester, my server had a rarther negetive demeanor attitude when i made remarked of my order as he served my coffee i asked about the pup cup i orde... Ver más

Valorada con 1 estrellas sobre 5

The doughnut was hard and stale. It claimed to have raspberry jam, but was full of custard with a small lump of hard red stuff on the outside. The lemonade is revolting because it uses sucralose ins... Ver más

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TrustScore: 2 sobre 5

2 mil opiniones

5 estrellas
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1 estrella

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Valorada con 1 estrellas sobre 5

Two wrong take out coffees.

Went to Starbucks bury st edmunds, ordered a cappuccino and black coffee to take out. Friend realised half way through her cappuccino that it was just milk, took it back got another one. Sat inside to Finish our drinks, popped the lid off my black coffee near the end to discover it had milk in it, had my name and black coffee written on it! Wondered why it tasted odd. 🤔 Luckily I'm not lactose intolerant! Tip... check your take outs before leaving. Not going back.

12 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Totally disrespectful staff

Visited Starbucks Glencoe Rd Hayes yesterday and although I was first in the queue the lady decided to ignore me and serve the person of the same ethnicity, as her, behind me. When I asked why she said " I did not see you ", so there I am stood in front of the person she served before me at 189 cm and 109 kgs and she could not see me. When I pointed out that I was not impressed with that and said I will probably not return her reply was " Fine ". As I waited to get my Latte she went and spoke to the Barrista who then made the weakest Latte I have ever had. So be warned that if you do not like being disrespected for you ethnicity and served C**P coffee then avoid Starbucks. I will go to Costa instead.

10 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

No value as a customer and SLOW!!

Livingston - No chat no feeling that I’m even a customer.

OMG it takes longer to get served and made a coffee than it takes to drink the thing…Don’t deserve the cost it is now days!

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would just like to praise the manager…

I would just like to praise the manager Peter and staff at Starbucks Barrowbrook. I found the staff to be pleasant and attentive to all customers needs on observation. They worked hard and worked well as a team which is refreshing to see after previous visits which disappointed me with a different manager.
The staff appeared happy which helped me relax during my visit.
Well done team Barrowbrook. May it continue to restore my faith in this branch.
Thanks, Nicky

9 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Starbucks ely Cardiff

Starbucks ely Cardiff, coffee was ok but the time it took to make it was ridiculous, toasted tea cake tasted stale, staff had an i dont care attitude, will not be going back to them.

8 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Just had an unpleasent visit at…

Just had an unpleasent visit at starbucks grayhound chester, my server had a rarther negetive demeanor attitude when i made remarked of my order as he served my coffee i asked about the pup cup i ordered he replied with a shrug of his shoulders stating Yes in a minute. To be greeted with that off tone in his voice quite frankly didn't bode well with me as believe me i'm usualy a calm person having worked in hospitality all of my working life. Was not happy today. I am a regular visitior to this cafe but perhaps ill now change my coffee suplier.

7 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Made to Feel Like a Burden for Ordering Baby Chino

Today my daughter and I visited the Starbucks branch near Colchester Institute, and unfortunately the customer service was extremely disappointing.

We ordered two baby chinos, something we regularly get alongside other drinks we purchase from Starbucks. From the moment we approached the counter, both members of staff at the front appeared cold and unwelcoming. One staff member in particular responded quite rudely when I asked about the price of bottles, simply saying, “At the bottom,” in a dismissive tone.

What shocked me most, however, was the baby chinos we were given. The cups were almost completely empty, filled almost entirely with froth and barely any milk underneath. When I politely pointed out that the cups seemed empty, I was told, “Well, they’re baby chinos. That’s what they are.”

I understand baby chinos are complimentary, but that should not mean customers are made to feel like a nuisance for asking for them. If staff are unhappy serving them because they are free, then perhaps Starbucks should reconsider offering them altogether. Customers should still be treated respectfully regardless of what they order.

In the end, the drinks were undrinkable and went straight in the bin. We left feeling unwelcome and undervalued, which is disappointing as this is not the standard I expect from Starbucks.

7 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could rate it 0 stars I would but…

If I could rate it 0 stars I would but I can't!! Whoever was working on the 30/04/2026 16:15 they have horrendous manners and attitude and do not know how to serve customers!! Very rude attitude. The drink is perfect thought just a shame it was made by someone with such bad manners. Disappointed with my experience today. Normally the staff are cheerful, however the two on today was not.

30 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The doughnut was hard and stale

The doughnut was hard and stale. It claimed to have raspberry jam, but was full of custard with a small lump of hard red stuff on the outside.
The lemonade is revolting because it uses sucralose instead of sugar.
Friendly staff in the Chelsea & Westminster Hospital Starbucks, but awful food.

30 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am a university student and I use my…

I am a university student and I use my uni days app to help save money, every time I go to Starbucks on a Tuesday for the £2 tall drink they don’t except my Starbucks code, some places do some places don’t, what is the point of having a discount to be told you can’t use it, DISGUSTING, Starbucks please SORT YOURSELFS OUT, with the prices of everything now, you could at least let a girl use use the discount code to save abit of money Or DONT ADVERTISE IT !!!!!!!!! (This is why Costas is better)

29 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

I wanted a nice cup of tea before my train journey

I wanted a nice cup of tea before embarking on a train journey. Customers do not appreciate a big bucket of tea (with price to match) for three reasons. 1) they may be, like me, on a budget, and not wish to pay c£7 for 2 inelegant buckets of tea!! 2) On a journey, the customer may not want to drink the equivalent of 5 cups of tea as there may not be a toilet to hand 3) they may like a decent cup of tea - in a cup - with decent oat milk (not the variety used in my cup). But the main issues are not the milk, it is the sizing and pricing. It seems that capitalism always comes first - customer satisfaction at bottom of list of priorities!

26 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Starbucks Silverlink North Bound

Went to the newly opened Starbucks at Newcastle Silverlink North Bound today and I witnessed a staff saying she put too much ice on an iced drink she was making then proceeded to take some ice out of the cup with her bare hand. She then used her finger to scrape off some whip cream on the other drink she was making. Very poor hygiene!! Safe to say I will not be ordering anything if she is on shift!!!

22 de abril de 2026
Opinión espontánea

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