Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Loved the products, they feel of such a good quality and the masks were soaked in serum, I even had serum left for the days after. Received the package within a week and all in good conditions. I’d re... Ver más

Valorada con 4 estrellas sobre 5

Hej! Köpte Starskin stocking spray nr 50. Jag blev mycket nöjd med den solbruna färgen! Men att den är täckande och ska ha effekten 40 denier, kan jag inte riktigt hålla med om. Mina blåa strimmor... Ver más

Valorada con 4 estrellas sobre 5

I recently purchased some sponge refills and I am extremely disappointed with their quality. I initially bought the device on Amazon.ca and although I love the device itself, I must express my frus... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I am updating this review to share that my order arrived about an hour ago(today). Thankful to the team that worked on ensuring same was received upon my initial review. Thanks

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza

Escrito por la empresa

Starskin: Elevating Beauty to a Radiant Experience At Starskin, we're more than just a skincare brand; we're your trusted partner on your journey to radiant, healthy skin. Our mission is simple: to deliver innovative, high-quality skincare solutions that empower you to look and feel your best every day. Exceptional Quality, Always: We believe that skincare should never compromise on quality. That's why every Starskin product is carefully crafted with the finest ingredients, rigorous testing, and a commitment to excellence. Innovative Formulas, Real Results: Our team of skincare experts and scientists work tirelessly to develop cutting-edge formulas that address a wide range of skin concerns. From hydrating sheet masks to rejuvenating serums, our products are designed to deliver visible, transformative results. Clean Beauty, Cleaner Conscience: Starskin is committed to sustainability and clean beauty. We prioritize eco-friendly packaging and responsible sourcing to minimize our environmental impact. Our products are cruelty-free and free from harmful ingredients, so you can trust what you're putting on your skin. Empowering Your Unique Beauty: We celebrate diversity and believe that beauty comes in all shades, shapes, and sizes. Starskin products are designed to enhance your natural beauty, helping you embrace your individuality with confidence. Dedicated to Your Satisfaction: Your satisfaction is our priority. Our customer support team is here to assist you with any questions or concerns you may have, ensuring a seamless and enjoyable shopping experience. Join the Starskin community and discover the secret to radiant, healthy skin. See why thousands of customers around the world trust us for their skincare needs. Transform your beauty routine with Starskin today! Your skin deserves nothing but the best, and that's exactly what Starskin delivers. Thank you for choosing us to be a part of your skincare journey. Share your Starskin experience with us on Trustpilot, and let's continue to glow together!


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(50)

18 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Ich bin zufrieden

Ich bin zufrieden

20 de marzo de 2025
Logotipo de Starskin

Respuesta de Starskin

Hi Amir,

That’s wonderful news! We’re thrilled you’re satisfied. ✨

With love,
Melissa
Team STARSKIN

Valorada con 5 estrellas sobre 5

High quality

13 de enero de 2025
Logotipo de Starskin

Respuesta de Starskin

Hi Cristina,

We really appreciate your review and are happy everything met your expectations. ✨

With love,
Melissa
Team STARSKIN

Valorada con 5 estrellas sobre 5

Heel fijn merk en de fijnste dagcreme.

Heel fijn merk en de fijnste dagcreme.

14 de enero de 2025
Logotipo de Starskin

Respuesta de Starskin

Hi Wienke,

Thank you so much for your kind words! We’re delighted to hear you love our brand and that the day cream is your favourite. 🌸

With love,
Melissa
Team STARSKIN

Valorada con 5 estrellas sobre 5

Gute Ware

Gute Ware, super schnelle Lieferung.

6 de enero de 2025
Logotipo de Starskin

Respuesta de Starskin

Hi there,

Thank you for your feedback! We’re so glad to hear you were happy with the product and the fast delivery.

With love,
Melissa
Team STARSKIN

Valorada con 5 estrellas sobre 5

Snelle levering

Snelle levering, duidelijke website, goedkoper dan op andere sites

16 de diciembre de 2024
Logotipo de Starskin

Respuesta de Starskin

Hi Leslie,

We appreciate your review! Wonderful to know you had an easy experience and found the best price with us.

With love,
Melissa
Team STARSKIN

Valorada con 5 estrellas sobre 5

amazing product

amazing product

2 de diciembre de 2024
Logotipo de Starskin

Respuesta de Starskin

Hi Iryna,

Thank you! It’s fantastic to hear you’re loving the product. 💕

With love,
Melissa
Team STARSKIN

Valorada con 5 estrellas sobre 5

Zeer goede service en levering!

Zeer goede service en levering!
Producten zoals verwacht en omschreven!

27 de noviembre de 2024
Logotipo de Starskin

Respuesta de Starskin

Hi Anke,

We’re so glad to hear you’re happy with the service and delivery, and that the products met your expectations! 💛

With love,
Melissa
Team STARSKIN

Valorada con 5 estrellas sobre 5

Excellent

Excellent, speedy delivery. Packaging was good too. Overall very reliable website.

21 de octubre de 2024
Valorada con 1 estrellas sobre 5

Left with a chemical burn

I bought the magic hour footmask, initially from Zalando.
Had to take it off after 45min, because I had a burning sensation.
Now, The Day after, my feet were red, and my skin has almost burnt The first layer of skin, off my feet.

Went to The doctor, to seek help.
So now I have to use aloe vera gel and antibiotic, because of a chemical burn from The product…

7 de julio de 2024
Opinión espontánea
Logotipo de Starskin

Respuesta de Starskin

Hi Victoria,

Thank you for reaching out to us!

We always aim for 100% customer satisfaction, so thank you for informing us about the less positive experience you had. This helps us to improve all the time!

We are sorry that you’ve had a negative experience with our STARSKIN Magic Hour Exfoliating foot socks

First I would like to address your concerns. The STARSKIN Magic Hour Exfoliating foot socks are one of our best selling products. The formula has been clinically tested by a renowned dermatological institute and has achieved a 100% safety score. Since its launch, we have sold hundreds of thousands worldwide and rarely received a complaint. The formula has not changed since its launch.

Reactions on the skin can be very complex and difficult to detect. Our formula contains natural AHA-fruit acids that may increase your skin’s sensitivity. In addition your skin may have become sensitive to one of the natural ingredients in the formula. A reaction does not always appear at first but can develop over the years.

Our advice is to soothe the skin with cold water and to avoid bright sunlight as much as possible. If you can’t avoid bright sunlight use a sunblock with a high protection factor (SPF 50+). Do not apply any other products - with the exception of sunblock - on the skin for the next 3 days.

Be sure to consult your doctor if you are in doubt about the cause of your symptoms or if you cannot find out what triggered them. Also if your symptoms persist, it is best to consult your doctor.

For the inconvenience we are going to send you a STARSKIN pampering package containing a few STARSKIN products including the STARSKIN VIP GOLD highly nourishing and soothing foot masks. These can be used after the period of 3 days to intensively soothe and soften the skin.
Please send us your full address.

We truly apologize and hope that we have solved this difficulty to your convenience!

Valorada con 4 estrellas sobre 5

Fin solbrun färg!

Hej!
Köpte Starskin stocking spray nr 50. Jag blev mycket nöjd med den solbruna färgen! Men att den är täckande och ska ha effekten 40 denier, kan jag inte riktigt hålla med om. Mina blåa strimmor på benen blev kvar, men å andra sidan sprayade jag ett tunt lager med färg. Jag tycker färgnyansen jag valde är superfin för att uppnå solbruna ben. Det som också är bra är att färgen sitter kvar länge, då den är vattenfast. Men se till att stryka ut färgen direkt vid sprayning, annars kan benen bli fläckiga.

7 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Refill sponge is very poorly made.

I recently purchased some sponge refills and I am extremely disappointed with their quality. I initially bought the device on Amazon.ca and although I love the device itself, I must express my frustration with the black sponge. Each and every one of them fell apart immediately after use. I decided to buy the refill, thinking that the first occurrence was just a one-time incident, but unfortunately, they were all the same. It was necessary for me to personally glue each sponge just to be able to use it. Considering the price of the product, this level of quality is simply unacceptable.

Update
The company responded to my email in a timely manner and offered me a different product. The device itself is lovely; however, the black sponge could use some improvement.

28 de enero de 2024
Logotipo de Starskin

Respuesta de Starskin

I'm so sorry to hear!
We got your email with complaint today and responded to it. We will gladly send you a new 'limited edition' set and an extra Rubycell puff to make up for it!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más