State Cashmere Opiniones 

534
•
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nice, thick, very soft cashmere. Length of sleeves and body of sweater a bonus as so many sweaters are cropped or have too short sleeves for people with long arms. Color exactly as it appeared on my c... Ver más

Valorada con 5 estrellas sobre 5

Just gave my wife the ribbed crewneck as a birthday gift, she loves the color, fit, and feel. Good experience online while ordering and delivered on schedule. The brand does a nice job stating their v... Ver más

Valorada con 5 estrellas sobre 5

Ordered a gift for a baby shower. Tried to correct a mistake in delivery address minutes after placing the order via the chat. Got "Our agents are not available right now. Please leave a message and... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Your shipping and customer service are complete chaos. I received only 1/2 of my order. Your records show you shipped the entire order by UPS. I received half of it from USPS. For the other half I r... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

State Cashmere is a digital native collection of modern cashmere essentials. Our vision is to reinvigorate the traditional posh and preppy cashmere category with a new sense of creativity and excitement and open our senses to the pure power of cashmere. Our cashmere comes straight from rugged Inner Mongolia where the cold climate produces the softest cashmere. Because we work directly with shepherds, you get pure cashmere and shepherds keep more profit. Happy goats, ethically raised. 100% cashmere women's and men's apparel, accessories, and home blankets.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

534 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(534)

10 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Customer Service, Ordering & Shipping

The customer service, ordering and shipping processes are top-notch with these guys! I’ve always been able to get the items I’m trying to order (no back orders or lack of inventory), and they always arrive nicely packed and in a very timely manner.

16 de abril de 2021
Valorada con 5 estrellas sobre 5

Beautiful

Beautiful, soft, lovely style.. I’m 38 bust and broad shouldered, got M. Slightly tighter fit than I hoped but not excessively clingy and I’m one of those between-sizes gals so had to pick. Think I’ll happily keep it and wear with less snug pants or shorts. Love it.

11 de abril de 2021
Valorada con 4 estrellas sobre 5

Nice quality

Im happy with the quality but the color shown on the website was very different when it arrived and so I had to return it.

10 de abril de 2021
Valorada con 3 estrellas sobre 5

The service was fine.

The service was excellent.

I was unhappy with the product. The quality of the knitting and yarns was lovely, but the styling was puffy and frumpy. Suggest the Lands End alternative, which is flatter.

22 de marzo de 2021
Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. After determining my State Cashmere sizing correctly got a perfect sweater. Thank you State Cashmere team for your patience and great products!

18 de marzo de 2021
Valorada con 5 estrellas sobre 5

Am very happy with my purchase

Am very happy with my purchase. Lovely feel. Have not washed yet so don't knowhow that will go. I love the long cardigan, great fit and feel. The v-neck is a bit too form fitting but description warned of that so my bad. Some of the best prices around. Would definitely recommend.

16 de marzo de 2021
Valorada con 1 estrellas sobre 5

Sad to say

Sad to say, that quality of the product didn’t have the softness that we look for in cashmere. I hope State figures our how to achieve this!

13 de marzo de 2021
Valorada con 5 estrellas sobre 5

Thanks exchanging my sweater!

Thanks for exchanging my birthday present! So quickly handled, great service. I love my new sweater!
The only thing that was lightly off was the sizing, I would say the sweaters run small.

11 de marzo de 2021
Valorada con 5 estrellas sobre 5

Initially, no customer service. But corrected after review.

Ordered a gift for a baby shower. Tried to correct a mistake in delivery address minutes after placing the order via the chat. Got "Our agents are not available right now. Please leave a message and we'll get back to you" Nobody ever got back to me. Tried multiple times afterwards. Nothing at all. Item got delivered to wrong address. Fortunately it belonged to somebody who knew the addressee and forwarded it to the intended recipient. Not having a phone number or a working/staffed chat link will make me think twice before ordering from State Cashmere. One star.

UPDATE: State Cashmere went beyond expectations in correcting the problem after the review above. Earned back my goodwill. Back to 5 stars for service

11 de marzo de 2021
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Respuesta de State Cashmere

Dear customer, we apologize for the inconvenience, we don't have the capacity of phone customer service at this moment. However, we have upgraded our customer service workflow so that our representative will get back to you sooner. Please kindly check your email to see our response to your concern. Thank you!

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