Ive been a staycasino vip member and player for probably close to 3 years now and its still my top 3 if not top choice for online casinos. Make sure you verify id and payment method early and withdraw... Ver más
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Stay Casino scores highly amongst my Top 3 favorite online casinos. They offer great promotions & there Loyalty Program's pretty good, without even realizing you earn comppoints by just playing with... Ver más
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Good afternoon, I have been using Stay Casino for around 3 months now averaging a spend of about $200 Australian a day, I’ve had some big wins however I tend to get greedy and not withdrawal when I... Ver más
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I love Staycasino, they are the best online casino from my experience! The game selection is incredible and the site is always fast. Cannot speak highly enough of the team, love playing here and love... Ver más
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Información sobre la empresa
Escrito por la empresa
StayCasino is a great online gambling space for everybody, regardless of their experience. Сasino can be proud of its range of 8000+ games. That's impressive! So, everybody will find here their favorite game, suitable payment method, and all the required answers. Each player is greeted with five bonuses and cheered up with weekly presents. Modern design, incredible range of games, popular payment methods, friendly support, and generous bonuses. StayCasino also made a unique, informative page - Event Calendar. Now all important events and bonuses are in one place. What else? VIP Program! StayCasino also has a program for VIP players with free spins, cashback, and money as prizes. So we recommend you try this online casino and share your feedback!
Información de contacto
500001, City, Alemania
- support@staycasino.com
- staycasino.com
4,1
Muy bueno
283 opiniones
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 1 semana
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Good casino easy to find way around
Good casino easy to find way around . Good bonuses. More wins would be great ha ha ha .
16 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Gavin,
Thank you for your feedback!
We're delighted to hear that navigation feels intuitive and our rewards are hitting the mark.
As for those bigger payouts – we're keeping our fingers crossed that luck swings your way soon!
What could we do to make your experience even better?
Kind regards,
Stay Casino Team
I love this casino
I love this casino, the customer service is great, I love the turbo spins and auto spins. Great games but I wish they added other ones. Like fire links. Cash strike.
25 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Sheena,
We're thrilled to hear you're enjoying your time on our platform!
Our support team works hard to ensure everyone has a smooth experience, and the advanced features really do enhance gameplay.
Your suggestions about expanding our collection are valuable feedback we'll definitely pass along to our development team.
Kind regards,
Stay Casino Team
The site runs smoothly even on mobile…
The site runs smoothly even on mobile which is a big plus.
20 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Natalie,
Thank you for the perfect 5 stars! We're really happy to hear that everything runs smoothly on your mobile—that's exactly how it should be.
Glad you're enjoying the experience without any bumps along the way. Your kind words mean a lot to us!
Best Regards,
Stay Casino Team
Its an amazing site
Its an amazing site. Quick and efficient payouts. Easy deposit methods. Fun and supportive chat help. Good conversations and helpful competent people. Would recommend 15/10!!
17 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Mo,
That’s really kind of you to say.
We put a lot into making the experience smooth and enjoyable, so it’s great to hear it’s paying off.
We appreciate the recommendation.
Best regards,
Stay Casino Team
This casino is fun
This casino is fun, fair, all around great experience. With great expert staff ready to help with any questions.
I’ll keep playing here . Come play at stay casino
13 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Ben,
Providing a reliable and enjoyable environment for our players is always our top priority, and it is wonderful to know we are meeting that goal for you. We look forward to welcoming you back for many more great sessions ahead.
Thank you for your support, and best of luck with your games!
Best regards,
Stay Casino Team
The worst online casino I've ever…
The worst online casino I've ever tried. Very confusing.
Half of the games don't even work. No help from their customer service. Would not recommend.
11 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Sammy,
Thank you for sharing your feedback with us. We have noted your comments, and we appreciate you bringing these aspects of your experience to our attention.
We would be very glad to learn more about the specific issues you encountered with the games and navigation, as we are always open to a direct dialogue to improve our platform. Our customer service team is fully available and ready to assist you. If you need any help or would like to share more details so we can look into this for you, please reach out to our support team at any time.
Best regards,
Stay Casino Team
Respuesta de Stay Casino
Dear Shane,
Thanks for taking the time to share this feedback.
Our support team is always there to help when needed, and it's nice to know they're doing their job well.
We keep things running smooth so players can focus on what matters most.
Kind regards,
Stay Casino Team
If your from australia id "stay" away…
If your from australia id "stay" away from this site. They will take your money, and make it incredibly difficult to recieve a payout. They are useless. Customer service give the same bs answers without help.
9 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Kodi,
Thank you for sharing your feedback with us.
We would like to clarify that all procedures regarding account verification and payouts are governed by clear, standard rules that are always accessible on our platform. These processes are in place to ensure security and compliance for all financial transactions.
Our customer service team is always available to assist. If you require any clarification regarding our policies or need help with your specific account setup, please feel free to reach out to us directly, and we will be glad to explain the requirements to you.
Kind regards,
Stay Casino Team
I made a couple of withdrawals here
I made a couple of withdrawals here, processing time was around 3 hours, after that money was on my account in 2 minutes. I recommend it.
9 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Amela,
Good to see your experience with payments went smoothly.
We keep our withdrawal process streamlined so players can access their funds without unnecessary delays.
Your recommendation is appreciated.
Warm regards,
Stay Casino Team
Staycasino is nearly as good as it gets
Ive been a staycasino vip member and player for probably close to 3 years now and its still my top 3 if not top choice for online casinos. Make sure you verify id and payment method early and withdrawals are a breeze. Stay loyal, stay active, stay vip.
7 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Jase,
Thank you for being such a loyal member of our community for nearly three years! It is incredibly rewarding to hear that we remain one of your top choices for online gaming.
We also appreciate you highlighting the importance of early account verification. Completing that step ahead of time really does make the financial process a breeze, and it is great advice for other players looking for the smoothest experience possible.
Thank you for your fantastic support, your activity, and for sharing your journey with the community.
We look forward to providing you with many more years of excellent service and exciting sessions!
Best regards,
Stay Casino Team
VIP 'thank you' bonus is NZD
VIP 'thank you' bonus is 7 NZD bonus credit with wagering, hardly thank-you.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Camila,
We have noted your comment regarding the bonus reward you mentioned, though we would like to point out that this specific offer structure is highly unusual for our loyalty program. We always strive to provide rewarding experiences for our VIP players, and we would like to take a closer look at your account history regarding this situation.
Unfortunately, there is not enough information available here on the review platform to identify your player profile. We kindly ask you to contact our support team directly via email with your account details so we can thoroughly review your VIP status and look into this matter for you.
Best regards,
Stay Casino Team
Site remembers me
Put in $48, walked away with 129 euro after about an hour of slots and a bit of blackjack. Not life changing but it paid for delivery and drinks. Felt good clicking withdraw.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Felix,
Thank you for taking the time to share your experience. We are pleased to hear that your session was enjoyable and that your withdrawal process felt smooth and straightforward.
We also noticed the 1-star rating and would be happy to understand if there was any specific issue we could improve on. Your feedback is always valuable to us.
Best regards,
Stay Casino Team
Cap 5x deposit
Bonus winnings cap 5x deposit — peer brands 10x — narrow.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Mila,
Thank you for sharing your feedback with us.
We would like to clarify that our promotional offers are highly diverse, and the winning caps vary depending on the specific bonus or tournament rules. While some exclusive offers may carry different structures, the clear majority of our promotional conditions feature winning caps of 10x or higher. All terms and conditions for each individual bonus are completely transparent and always available on our website prior to participation.
If you are referring to a specific promotion and would like further clarification on its mechanics, our support team is always open and ready to assist you with any questions.
Best regards,
Stay Casino Team
JetX score reset
JetX score reset twice in 30 minutes — game state did not persist — leaderboard for the daily race lost all my contributions cleanly.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Tatiana,
Thank you for bringing this matter to our attention. We are sorry to hear about the interruption to your game session and understand how frustrating this must have been.
We have shared your comments with the relevant technical team for review. If you contact our support team with account details and timing, we will be happy to investigate further.
Best regards,
Stay Casino Team
'New this week' filter shows games
'New this week' filter shows games from 6 months ago, definition of 'new' is flexible.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Emma,
Thank you for your feedback. We appreciate you highlighting this point regarding the game filter labels.
User experience and platform navigation are important to us, and we will pass your comments to the relevant team for review and future improvements.
Best regards,
Stay Casino Team
Good enough to stay logged in
Got some no-deposit free spins at signup, won 15 EUR, cleared the wagering somehow. Withdrawal went through. Convinced me to deposit small later.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Sergei,
It is great to hear that you had such a successful start with your sign-up free spins! Clearing the wagering requirements and completing a withdrawal is exactly the kind of experience we want for our newcomers.
We noticed the 1-star rating, which seems a bit unexpected given that everything from the bonus to the payout went smoothly. We hope this was just an accidental selection, as we are thrilled you decided to continue playing with us. If there is anything we can do to earn those remaining stars, please let us know!
Best regards,
Stay Casino Team
Treated me ok even when losing
Cheap phone here, lots of stuff stutters. The casino site worked in browser without issues. Played an hour, lost 12 euros, but at least nothing crashed mid-spin.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Sergei,
Thank you for your feedback. We are pleased to know that our platform performed smoothly on your device and that you were satisfied with the service provided.
However, we are a bit surprised by the 1-star rating, as your experience with our site's stability and support seems to have been quite positive. If there is a specific reason for such a low score that we might have missed, please let us know. We always aim for a 5-star experience and hope to turn this around for you during your next visit.
Best regards,
Stay Casino Team
A reliable platform with consistent…
A reliable platform with consistent performance and good rewards.
5 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Amelia,
We are delighted to hear that you find our platform reliable and consistent. Providing a stable environment and a rewarding experience for our players are among our top priorities, so it is great to know we are meeting your expectations.
Thank you for your feedback.
Best regards,
Stay Casino Team
Pretty chill vibe
Asked chat to help with claiming a bonus and they did it without lecture. Took maybe 9 min total. That felt surprisingly reasonable for a gambling site.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Alexei,
Thank you for sharing your experience. We are pleased to hear that our support team was able to assist you promptly and make the process straightforward.
We noticed the 1-star rating and would be grateful to learn if there was anything else that did not meet your expectations so we can continue improving.
Best regards,
Stay Casino Team
App didn't crash
Wrote support about game crash mid-bonus, they replied in like 4 min. Not the most exciting story but at least I didn't feel ignored.
6 de mayo de 2026
Opinión espontánea
Respuesta de Stay Casino
Dear Lotte,
Thank you for bringing this to our attention. While we are glad our support team responded promptly to assist you, we understand that a technical interruption mid-game is frustrating regardless of the response time.
Our technical department monitors these instances closely to ensure that every session is handled fairly and that any stuck rounds are resolved according to the game logs.
We are constantly optimizing our platform stability to prevent such occurrences and provide the seamless experience you expect.
Best regards,
Stay Casino Team
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