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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead wi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.

Valorada con 4 estrellas sobre 5

After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

SteadyPay is a great service and their customer service team are nothing but amazing! Shout out to Daniel for helping me get an issue with removing an inactive bank account sorted super quickly!! High... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio financiero no bancario

Acerca de SteadyPay

Escrito por la empresa

Top up your income and build your credit score. Sign up in under 3 minutes. Enjoy regular income, even if you work irregular hours - with no interest or APR. Build your credit score with all major UK Credit Reference Agencies for the lowest in the UK price of only £7 per month. Sign up!

Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

897 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 81% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Problem quickly resolved

I had a problem with a payment but Maga was extremely polite and efficient. Problem solved quickly with no stress. Gave me confidence in this company.

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had asked a few times for an email to…

I had asked a few times for an email to pay my advance early as it doesn't give me the option manually on my app or online. After a few attempts and replies finally Florin the angel replied instead with the invoice to pay and it was late at night too so I wasn't expecting her reply but she did and i was so grateful.. Thanks again Florin 😊

16 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Janet,

Thank you for sharing this. We're so glad Florin was able to help you late at night and get that invoice sent over. He'll be really happy to know he made such a difference for you. 😊

Valorada con 5 estrellas sobre 5

Excellent service.

Excellent service. Very happy with service provided by Florin

15 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Iain,

Thank you for your kind words. We're really happy to hear Florin provided you with excellent service. He'll be delighted to know you were so pleased. 😊

Valorada con 5 estrellas sobre 5

Brilliant company, highly recommended!

Brilliant company, helped me out when I was in a pickle, dealt with Florin over chat, who helped me with some issues.

16 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Aus,

Thank you for your brilliant feedback. We're really glad Florin was able to help you out when you needed it. He'll be so pleased to know you had a great experience. 😊

Valorada con 5 estrellas sobre 5

Great experience

The experience was very straight forward. Maga is a credit to the company and was so helpful and kind. Will definitely be using again.

15 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Conor,

Thank you for the lovely feedback. We're so glad Maga made the experience straightforward and kind. She'll be absolutely thrilled to hear your kind words. 😊

Valorada con 5 estrellas sobre 5

Fast help

Need help..they services are simple and fast.
Customer service great

14 de abril de 2026
Opinión espontánea
Logotipo de SteadyPay

Respuesta de SteadyPay

Hi Vlad,

Thanks for sharing your experience. We're really glad you found the help fast and the service simple. Great to hear our customer service made a difference for you. 😊

Valorada con 5 estrellas sobre 5

Really good service

Really good service. Thank you.

15 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi there,

Thank you for your kind words. We're really happy you had a good experience with us. 😊

Valorada con 1 estrellas sobre 5

Shocking

Recently went on Steadypay app to pay a balance I had outstanding. I have a new debit card so was expecting to be asked for details but they already had them somehow as payments went through. I then tried to cancel membership and it said payment was processing so I couldn't cancel. This was 2 weeks ago and despite numerous messages from me, they still won't let me cancel as payment still says processing yet cleared over a week ago on my bank statement. I am now concerned that they have my card details that I never gave them and I never even received any payment receipt from them. Shocking!

Update
After leaving this review, Steadypay emailed to confirm they received the previous payments but to cancel my subscription I need to pay another £109, I then checked the app and that says I need to pay another £200? It seems like they are just plucking figures out of the air. Would definitely stay away!

14 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Requested top up on Thursday 09th April…

Requested top up on Thursday 09th April 2026. monies has still not arrived in my account. Messaging via the in-app and nobody is responding have no idea when funds will hit my account what is the reason you pay a subscription however not getting the service ? UPDATE, someone from steady pay finally contacted me after 17.00hrs on the Monday 13th and the funds finally hit my account at around 19.00hrs which is a far cry from Friday ? However the agent progressed the payment manually I was advised that its not there system but on some cases the monies bounce back and they are not aware until a customer contacts ?

9 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Michael was very helpful and got my…

Michael was very helpful and got my issues sorted out fast thanks for all the help

8 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Kerry,

Thanks for your kind words. 😊 Really glad Michael was able to sort things out for you quickly. He'll be chuffed to know he made such a difference. 🙌

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. Speedy reply, Simona was extremely helpful and explained things clearly and extremely polite. Thank you!

2 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Betsy,

Thank you for your lovely feedback. 😊 We're really pleased Simona was so helpful and clear with her explanations. She'll be thrilled to hear you had such a great experience. 🙌

Valorada con 4 estrellas sobre 5

Updated Review

After my previous review, Florin contacted me & was extremely understanding & friendly. She was able to solve my issue quickly & efficiently so I have changed my review to reflect this. Although my initial feelings were negative, I found Florin was able to help & communicate with me in layman terms instead of from a script. Thank you for listening & providing a solution for me.

7 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Cas,

Thank you so much for taking the time to update your review. We're really glad Florin was able to turn things around for you. It's great to hear he was so understanding and helpful, and that everything is now sorted. We'll be sure to pass on your kind words to him. 😊

Valorada con 5 estrellas sobre 5

Maga was very helpful and understabding…

Maga was very helpful and understabding and quick to respond

6 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Gemma,

Thanks so much for sharing this. 😊 We're really glad Maga was able to help you quickly and with understanding. She'll be really happy to know you had such a good experience. 🙌

Valorada con 5 estrellas sobre 5

It is very easy to apply and reply from…

It is very easy to apply and reply from the team is very quick and efficient especially Michael helped me a lot clearing any doubts I have and guiding me through the process of unlocking cashwave service. Thank you Michael.

6 de abril de 2026
Opinión espontánea
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Respuesta de SteadyPay

Hi Durga,

Thank you for your lovely feedback. 😊 We're really pleased the application process was easy for you and that Michael was able to help clear things up and guide you through unlocking CashWave. He'll be thrilled to hear this. 🙌

Valorada con 5 estrellas sobre 5

Great comms Daniel was very helpful

Great comms Daniel was very helpful

3 de abril de 2026
Opinión espontánea
Logotipo de SteadyPay

Respuesta de SteadyPay

Hi James,

Thanks for the kind words. Really happy to hear Daniel was so helpful and that the communication worked well for you. 😊 He'll be made up to see this.

Valorada con 5 estrellas sobre 5

I had a query to get started with…

I had a query to get started with steady pay & Maga provided a very professional service .. explaining things in a timely & easy to understand manor

3 de abril de 2026
Opinión espontánea
Logotipo de SteadyPay

Respuesta de SteadyPay

Hi Sarah-Jane,

Really glad to hear Maga made getting started so easy for you. It's great when things are explained clearly and without any fuss. She'll be so pleased to know you had a good experience. 😊

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