Sterling Sleep Systems (APPF Inc) Opiniones 

60
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can't say enough good things about this mattress system. Every major mattress company should make beds like this! These beds are beautifully made, very comfortable, and over the long haul, le... Ver más

Valorada con 5 estrellas sobre 5

super fast shipping/arrival time. also, employee had given me a discount code to use when checking out online and i couldn’t get it to work so i just ordered at full price. received an email the next... Ver más

Valorada con 5 estrellas sobre 5

Had a question prior to buying online which was answered promptly. After delivery had a couple of questions. Called the customer service number which was answered immediately. Was told the person to a... Ver más

Valorada con 5 estrellas sobre 5

The gentleman O spoke to was courteous and knowledgeable about your products. I had dealt with Sterling before and he pulled my information up and knew exactly what I needed. He gave me all the infor... Ver más

Información sobre la empresa

  1. Colchonería
  2. Servicio de reparación de camas de agua
  3. Tienda de camas de agua

Escrito por la empresa

Founded by a US Navy Veteran in 1987 as a waterbed manufacture, Sterling has expanded to offer lines of Innerspring and Latex mattresses featuring interchangeable parts that allow you to extend the usable service life of your mattress from the standard 8-10 year, to 15-20 years and beyond by offering replaceable parts. This practice was held by the EPA to be a waste reducing practice as it prevents millions of mattresses from going to the dump. We pride ourselves on customer service, and hold ourselves to the highest standards of quality and on time delivery. We are FDA Class 1 Certified and HubZone Certified by the Small Business Administration. We are, first and foremost a small business. We may be under new ownership, but our main principles are the same. We will answer all calls during our normal business hours as quickly as we can. If we miss your call, we will call you back. We return urgent calls and email inquiries during weekends and holidays as quickly as possible, even when our office is closed. We are here to support you and our products. Aside from our web chat system that provides answers to common questions, you will not get AI responces from us. Web chat, email all go striaght to a person. Phone calls have a very simple phone tree, and you get a person 95% of the time. Missed calls are returned. We are more than happy to help you make educated decisions. Buying a mattress is incredibly important, and we want to make sure you understand what you are getting into with us. We do not have time limits on calls, and we are happy to answer "Dumb" questions if it helps you make a decision. If you want to talk to a real person, and get real answers, on a top rated product that is actually MADE IN THE USA, and dont want to deal with marketing fluff, give us a try. Our customers like us, not just for our winning personalities, but for our high quality products, and our willingness to explain how things works.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(60)

46 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Satisfied Shopper!

The web site offered the quality items I was needing, at a satisfactory price. The items ordered were received sooner than the shipping estimate.

11 de agosto de 2025
Valorada con 5 estrellas sobre 5

I can't say enough good things about…

I can't say enough good things about this mattress system.

Every major mattress company should make beds like this! These beds are beautifully made, very comfortable, and over the long haul, less expensive than virtually any other bed you will own. That's because you can replace the parts that wear out without replacing the whole mattress.

Comfort can be adjusted by changing the topper and pillow top. And the topper can be different on each side of the bed for different people.

If you want a luxury mattress that over the time costs less than your average mattress – because you don't have to replace the whole mattress – this is what you want.

1 de agosto de 2025
Valorada con 5 estrellas sobre 5

Had a question prior to buying online…

Had a question prior to buying online which was answered promptly. After delivery had a couple of questions. Called the customer service number which was answered immediately. Was told the person to answer my question was at lunch and would call me upon returning. 20 minutes later I was called and my questions answered and an additional item I needed was promptly ordered and mailed to me the same afternoon. Fabulous customer service.

17 de junio de 2025
Valorada con 5 estrellas sobre 5

Post Sales Customer Service

I thought it was odd that I received a call on a Friday night after normal business hours soon after sending an email that I had a leaking waterbed.

Odd in a good way. Thanks for that. It gave me the weekend to work with the leaky waterbed and consider my options for getting my bed back in order.

13 de julio de 2025
Valorada con 5 estrellas sobre 5

Love my hydrosleep dual mattress waterbed

I received a call before it was shipped to verify that we wanted a California king as opposed to a regular king size mattress. I appreciate the fact that they took the extra step before the bed was shipped. Bed is very comfortable. It arrived quickly and was easy to set up. I would definitely recommend Sterling Sleep for the Hydrosleep dual mattress waterbed.

4 de junio de 2025
Valorada con 5 estrellas sobre 5

Extremely happy with purchase.

The gentleman O spoke to was courteous and knowledgeable about your products. I had dealt with Sterling before and he pulled my information up and knew exactly what I needed. He gave me all the information I needed to make a decision and everything went according to his timeliness. I was extremely satisfied and would deal with them again.

9 de mayo de 2025
Valorada con 5 estrellas sobre 5

amazing service

super fast shipping/arrival time. also, employee had given me a discount code to use when checking out online and i couldn’t get it to work so i just ordered at full price. received an email the next day saying they had gone ahead and applied the discount since i must have “forgotten” to use it. great doing business here!

22 de marzo de 2025
Valorada con 5 estrellas sobre 5

Anton was super helpful

Anton was super helpful
Was able to warranty swap my mattress so in the end it only cost me shipping will differently use this company in the future

9 de mayo de 2025
Logotipo de Sterling Sleep Systems (APPF Inc)

Respuesta de Sterling Sleep Systems (APPF Inc)

Thank you, We do our best to help everyone, and we love the positive feedback. If you every need help, you know where to find us!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más