Great service. From initial contact to booking the survey in was so quick. The report was thorough and the surveyor Sarah was great and very informative. Very reasonably priced too. Thank you
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Good value for money. The surveyor didn't show up for their first appointment - but the company was quick to arrange another, and provide ample assurance that the second appointment wouldn't be mi... Ver más
La empresa ha respondido
I've used Sterlingworth twice now and the process has been extremely easy and hassle free. You pay for a service, then it gets booked and completed pretty instantly without you needing to do anyth... Ver más
La empresa ha respondido
Sarah Robinson completed an excellent level 2 home buyers report that was detailed and easy to read. She was very helpful with my follow up questions and gave me lots of helpful advice. I would recomm... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Sterlingworth Surveyors Ltd, which is part of the Sterlingworth Group, is an independent RICS Registered and Regulated business based in Surrey covering London and the South East of England. As a client centric General Practice surveying firm specialising in Residential and Commercial 'Surveys and Valuations', our sole aim is to help you make an informed decision. Be it a prospective purchase, investment valuation, party wall award, expert witness, or any other surveying/property related query, we are here to help. Give us a call today and let us help you make an informed decision.
Información de contacto
Suite 29B Chessington Business Centre,, KT9 1SD, Chessington, Reino Unido
- 02077709908
- sales@sterlingworthgroup.co.uk
- sterlingworthgroup.co.uk
4,4
Excelente
413 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick on site appointment made.
Quick on site appointment made.
Follow up phone call with surveyor was not completely satisfactory as he did not appear very interested in answering specific questions.
8 de abril de 2026
Good service
2 de abril de 2026
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Great service
Great service. From initial contact to booking the survey in was so quick. The report was thorough and the surveyor Sarah was great and very informative. Very reasonably priced too. Thank you
7 de abril de 2026
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Good value for money
Good value for money.
The surveyor didn't show up for their first appointment - but the company was quick to arrange another, and provide ample assurance that the second appointment wouldn't be missed.
Communication was very good otherwise.
The report was not the easiest to understand, but we arranged a call easily where we could talk things through - and this made things really clear.
1 de abril de 2026
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for your review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Good value for money
Easy to book, speedy service, polite staff. Would recommend as slightly better value than others.
30 de marzo de 2026
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Good price and good customer service
2 de abril de 2026
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for the 4-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Quick service and reasonable price
Very quick service and reasonable price from Kieth.
23 de marzo de 2026
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for the 5-star review! We’re really pleased to hear you found our service professional and efficient, and that the process was clear and transparent. We appreciate your feedback and look forward to supporting you again in the future.
Kind Regards,
Customer Care Team
Missed issues & survey has multiple mistakes
The survey was a waste of time and money. A huge crack and surrounding issues with a retaining wall around the garage was missed. The seller commented that he was shocked at how little time the surveyor spent at the property.
Multiple mistakes from basic things like the number of bedrooms to the guttering being shared with a neighbour when it’s a detached house. When I asked them to clarify damp findings in one of the rooms they resent the report with a new paragraph stating that a load bearing wall had been removed - no idea where this information came from and if it’s true why was it not in the first draft? The amended report still has conflicting information one sentence will say a damp reading was low, the next sentence says it’s high.
20 de marzo de 2026
Opinión espontánea
Respuesta de Sterlingworth Surveyors
Dear D Humphrey,
We sincerely apologise that the survey report did not meet your expectations and that the information provided regarding the dampness identified in the report was not as clear or accurate as it should have been. Dampness can often present to varying degrees within the same room, and while advice was provided in both instances, it was not intended to be contradictory.
Please accept our apologies that the survey report fell short of your expectations. We appreciate your feedback and wish you all the best moving forward.
Kind Regards,
Client Care Team
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for your fantastic 5-star review! We’re delighted to hear you found our service trustworthy, fast, and accurate. It’s great to know everything met your expectations—your feedback is truly appreciated.
Kind Regards,
Customer Support Team
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for your great feedback! We’re really pleased to hear you were happy with the service. We truly appreciate your support and hope to assist you again in the future.
Kind Regards,
Customer Support Team
Respuesta de Sterlingworth Surveyors
Dear Customer,
Thank you for your 5-star review! We’re delighted to hear you found our service both speedy and thorough. We really appreciate your feedback and are glad we could deliver a great experience.
Kind Regards,
Customer Support Team
Respuesta de Sterlingworth Surveyors
Dear Customer
Thank you for your 5-star review! We’re really pleased to hear that everything was satisfactory from start to completion. We truly appreciate your feedback and are glad we could provide a smooth experience.
Kind Regards,
Customer Support Team
Quick, positive experience
Quick, efficient & no chasing. Happy with overall service.
18 de marzo de 2026
Respuesta de Sterlingworth Surveyors
Dear Customer
Thank you for your 5-star review! We’re delighted to hear you found our service quick and efficient, with everything running smoothly. We really appreciate your feedback and are glad you’re happy with the overall service.
Kind Regards,
Customer Support Team
Respuesta de Sterlingworth Surveyors
Dear customer,
Thank you so much for your kind words and 5-star review! We’re really glad you found the information useful. If you ever have any questions or need further assistance, feel free to reach out — we’re always happy to help.
Kind regards,
Customer Support Team
Very quick and professional
18 de marzo de 2026
Respuesta de Sterlingworth Surveyors
Dear customer,
Thank you for your great feedback! We’re pleased to hear you found our service quick and professional. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Customer Support Team
Sarah Robinson completed an excellent…
Sarah Robinson completed an excellent level 2 home buyers report that was detailed and easy to read. She was very helpful with my follow up questions and gave me lots of helpful advice. I would recommend Sarah again
22 de enero de 2026
Opinión espontánea
Respuesta de Sterlingworth Surveyors
Dear customer,
Thank you for your wonderful review! We’re delighted to hear that Sarah provided a detailed and easy-to-understand Level 2 Home Buyers Report, and that she was able to support you with helpful advice and follow-up questions. Your recommendation means a lot to us, and we’ll be sure to pass on your kind words to Sarah.
Kind regards,
Customer Support Team
Excellent service
Honest, supportive, informative. Bent over backwards to help in a difficult situation.
10 de marzo de 2026
Respuesta de Sterlingworth Surveyors
Dear customer,
Thank you for your kind words. We’re really pleased to hear that you found our team honest, supportive, and informative, especially during a difficult situation. We’re always here to help and truly appreciate your feedback.
Kind regards,
Customer Support Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.