Stevensons Furniture Opiniones 920

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great choice and great customer service. The sales staff are so helpful and informative about options, style and fabric choice and this really helped in making the right choice for our new sofa set.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sarah was extremely helpful throughout our process of buying furniture. They are also prepared to store the furniture until we move back to the UK. I would definitely recommend this company. The l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I love shopping at this family owned store. I like the quality and choice of products. The lady that served us was Carolyn, not at all pushy but informative when i asked for help. I went in to purchas... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The customer service experience was warm and friendly. Very helpful staff and you were made to feel a valued customer. Very informative and knowledgeable staff. Even got a champagne and cup of tea whi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de muebles
  2. Tienda de muebles para dormitorio
  3. Tienda de decoración e interiorismo
  4. Accesorios para muebles
  5. Tapicería

Escrito por la empresa

Operating from our home on Cleethorpe Road, Grimsby, We provide our customers with excellent service and quality home furnishings from dining sets and sofas to beds and mattresses. As a local family company since 1907 we would love to hear your feedback on how fantastic our service has been or if we need to improve a little more!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

920 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Store is easy to get to with parking at…

Store is easy to get to with parking at the rear, once inside there is a wide range of things to look at hassle free no one pushing you to buy. Short exchange to ask if they can help you then you are left to browse at will great.

7 de julio de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you so much for your kind words! We’re glad to hear that you found our store easy to access and enjoyed the relaxed, hassle-free shopping experience. Our team strives to offer helpful assistance while giving customers the space to browse comfortably. We look forward to welcoming you back again soon!

Valorada con 5 estrellas sobre 5

Really accommodating

Really accommodating. Lovely staff and beautiful furniture

23 de julio de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

We really appreciate your lovely feedback. It's always wonderful to hear that our team made you feel at home and that our collection left a great impression. Thank you!

Valorada con 4 estrellas sobre 5

Very pleasant experience

Very pleasant experience
No hard sell
Found us exactly what we were looking for

7 de julio de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

We really appreciate you taking the time to leave a review. It’s great to hear our team could help you find the right piece while keeping things relaxed and pressure-free. Thank you!

Valorada con 5 estrellas sobre 5

Good customer experience from…

Good customer experience from purchasing instore to delivery.

28 de junio de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

We really appreciate your review. It’s great to know the full process met your expectations—our team works hard to ensure everything runs smoothly from start to finish.

Valorada con 5 estrellas sobre 5

Above & Beyond

Visited Stevensons following a recommendation, which was well deserved. It was so nice to find someone knowledgeable and capable of fixing things when they don’t go according to plan. Carolyn was a pleasure to deal with and was able to fix a factory created issue with our divan in record time. The delivery team were brilliant, on time, called in advance, and were careful delivering the new beds into our new home. Very happy to recommend and we will be back for more!

14 de junio de 2025
Opinión espontánea
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you so much for your wonderful feedback and for recommending Stevensons! We’re delighted Carolyn was able to resolve the issue quickly and that our delivery team made a great impression. It’s always our goal to provide knowledgeable, caring service from start to finish. We look forward to welcoming you back for your next purchase!

Valorada con 5 estrellas sobre 5

I would like to say how helpful Carolyn…

I would like to say how helpful Carolyn was when we bought a replacement divan. Thoroughly knowledgeable and helped us come to a decision, also gave excellent advice on extras we purchased.

4 de junio de 2025
Opinión espontánea
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

We’re so pleased to hear how helpful Carolyn was during your purchase of the replacement divan. Her thorough knowledge and thoughtful advice on the extras really help our customers make the best decisions. Thank you for sharing your experience!

Valorada con 5 estrellas sobre 5

Fantastic selection of quality…

Fantastic selection of quality furniture with excellent customer service from
Claire and Chloe

3 de mayo de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you for your lovely review! We’re so pleased you enjoyed our selection and that Claire and Chloe made your visit extra special. We’ll be sure to pass on your kind words—they’ll be chuffed! Hope to welcome you back again soon.

Valorada con 5 estrellas sobre 5

All staff very helpful & gave me time…

All staff very helpful & gave me time to browse.
Good choice of furniture.

25 de abril de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you for taking the time to leave us a review! We're so pleased to hear you felt supported but never rushed—that’s exactly the experience we aim to offer. Delighted you found a great selection too! We hope to see you again soon.

Valorada con 5 estrellas sobre 5

Highly recommend

Made welcome when entering the shop, Friendly helpful staff to assist with our purchase.

22 de marzo de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thanks so much! Always nice to hear our team made you feel welcome – that’s exactly what we’re aiming for. Hope you’re loving your purchase!

Valorada con 5 estrellas sobre 5

Beautiful experience

Beautiful shop, well set out and all the staff are lovely. Would highly recommend to furnish your home with unique items.

26 de abril de 2025
Opinión espontánea
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Ah, thank you! That means a lot. We love curating special pieces, so it’s lovely to hear you enjoyed your experience. Really appreciate the recommendation – hope your home’s feeling extra special with your new finds.

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly staff, good choice quality items

9 de abril de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thanks a bunch! Really glad you felt looked after and found some quality pieces you loved. We’ll pass the kind words on to the team – they’ll be chuffed!

Valorada con 5 estrellas sobre 5

The lady who servers was amazing I’m very helpful sorry I don’t know her nameand a nice quality of…

Very funny stuff and a nice quality of furniture the staff give you a lot of time to have a look around and helpful wherever needed

19 de abril de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Love this! Glad we could give you a laugh and some lovely furniture. 😊 Our team’s always happy to let you browse at your own pace and step in when needed – thanks for noticing! Hope you're enjoying your new pieces.

Valorada con 5 estrellas sobre 5

Carolyn was extremely

Carolyn was extremely, knowledgeable and helpful. She went out if her way to help us select the right matress and got us a good deal on our bed, mattress and cushions.

15 de abril de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thanks so much for the lovely review! We're so glad Carolyn could help you find just the right mattress (and a great deal too!). She’ll be thrilled to hear this. Hope you're loving the new bed and cushions – here's to many comfy nights ahead!

Valorada con 5 estrellas sobre 5

Chloe at dreamlands , Stevensons

I would like to mention how helpful and efficient Chloe was during our bed purchase. Nothing was too much trouble for her, she was very knowledgeable and she went above and beyond to ensure we were happy with the chosen bed.
She’s a credit to the company !

18 de abril de 2025
Opinión espontánea
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you for your lovely feedback! We're so pleased you had a great experience. Chloe will be delighted to hear your kind words—she really does go above and beyond, and we're lucky to have her. Enjoy your new bed!

Valorada con 5 estrellas sobre 5

Excellent to deal with

Good quality furniture at very reasonable prices, all the staff very friendly and helpful and kept us informed on the order and delivery schedule.

9 de abril de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you for the lovely review! We're so glad you were happy with the furniture and service. It was a pleasure keeping you updated throughout—hope to see you again soon!

Valorada con 5 estrellas sobre 5

Friendly and helpful but not pushy

Friendly and helpful but not pushy. Looking forward to recieveing our new sofas in a couple of months time

23 de marzo de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you so much for your kind words! We're really glad you felt supported without any pressure – that's exactly the experience we aim to give. We’re just as excited for your new sofas to arrive and can’t wait for you to enjoy them in your home!

Valorada con 5 estrellas sobre 5

Fantastic service

We were greated by Carolyn who went above and beyond to help. We needed a bed for my mum asap and were shown a fair few that would meet our needs. Then Carolyn rang the company to see when one could be delivered to store and arranged for us a delivery date which suited us
Couldn't of asked for a more attentive person to help us. She listened to what we wanted and didn't try to sell us what we didn't
Thankyou so much

24 de marzo de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you so much for your lovely review! We’re delighted to hear Carolyn was able to help you find the right bed for your mum so quickly. She’s a real gem, and we’ll be sure to pass on your kind words. It’s so important to us that you feel listened to and supported—never pushed—so it means a lot to hear that came through. Wishing your mum all the comfort in her new bed!

Valorada con 5 estrellas sobre 5

Friendly and helpful

Every time we go to Stevensons, we are always treated with a friendly hello. Josh is very helpful and patient, as are all the staff. Never pushey and always obliging.

23 de marzo de 2025
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you for your kind words and continued support! It’s always lovely to welcome you back, and we’re so pleased to hear Josh and the team make you feel at home. Being helpful without pressure is something we really care about, so it’s wonderful to know that comes across. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

We purchased a bed today from Carolyn…

We purchased a bed today from Carolyn she was very helpful and informative would definitely recommend

28 de marzo de 2025
Opinión espontánea
Logotipo de Stevensons Furniture

Respuesta de Stevensons Furniture

Thank you so much for your kind words! We're thrilled to hear Carolyn was helpful and informative—she really is wonderful. We’re so glad you found what you were looking for, and we truly appreciate your recommendation. Wishing you many comfy nights ahead in your new bed!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más