Still Spirit - Whisky Shop Opiniones 558

TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from this company with a great range of whiskies. Always so nicely wrapped for delivery which is super speedy. Many thanks!

Valorada con 5 estrellas sobre 5

Having never used "Still Spirit" previously of course I was as a little concerned it may not run smoothly or delays etc etc . I'm REALLY REALLY pleased to say not only was the whole process smooth i... Ver más

Valorada con 5 estrellas sobre 5

Packaging and delivery were fine, really happy with website and easy to use. But I ordered two bottles of Balcones brimstone yet in the parcel is two bottles of Balcones Texas single malt so they pack... Ver más

Valorada con 5 estrellas sobre 5

Quick dispatch, less than 24hrs from ordering, unfortunately Parcel Post delivered to a completely different address with photograph showing their incompetence. As this has happened frequently befor... Ver más

Información sobre la empresa

  1. Tienda de bebidas alcohólicas
  2. Licorería
  3. Tienda de vinos

Escrito por la empresa

Still Spirit is a whisky shop and tasting room - offering a great selection of whiskies and other fine spirits such as gin, vodka and rum. Still Spirit also features an exquisite tasting room and 'take-away' dram bar.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

558 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Misty Isle GI …

I am happy that my order was shipped and received intact. However, because this is international shipping, I won’t be ordering a great deal anymore as the cost is excessive for me. I wish you would find a US distributor.

28 de noviembre de 2024
Valorada con 5 estrellas sobre 5

VERY IMPRESSED

Having never used "Still Spirit" previously of course I was as a little concerned it may not run smoothly or delays etc etc .
I'm REALLY REALLY pleased to say not only was the whole process smooth it was amazingly quick and very next day I received parcel (well protected) of the whisky.
A Fantastic job and now without doubt place i intend spending more money

9 de diciembre de 2024
Valorada con 1 estrellas sobre 5

I never received my order

I never received my order. I emailed customer service today. No reply yet. According to ship it hasn’t shipped yet. I ordered this on Friday he 4th of December. The shipping cost was more than the item purchased.

5 de diciembre de 2024
Logotipo de Still Spirit - Whisky Shop

Respuesta de Still Spirit - Whisky Shop

Hello Denise,

Thank you for taking the time to submit a review.

You ordered from our premises in Scotland to an address in the US on the 4th December. This was shipped to our third party courier on the 5th December and is now in San Francisco going through customs clearance. As per our website it can take up to 5 weeks for US shipments to arrive due to the various import regulations and clearance processes that alcohol has to go through to enter the United States, so we cannot guarantee shipping times. However most US shipments arrive within 3 weeks. At the moment it has been 8 days since your order was dispatched so it is well on schedule.

Our shipping costs are very competitive and are clearly shown on our international shipping page and at checkout before purchase.

I hope I have been able to clarify the situation for you, but if you have any questions at all please feel free to get in touch.

Valorada con 5 estrellas sobre 5

Great Service; Outstanding Shipping

I was understandably nervous when ordering a very expensive and very hard to find bottle of Scotch that was unique and could easily have been mixed up with similar items. I need not have worried! Still Spirit was phenomenal! Pricing was the best I found, customer service was very responsive, shipping was fast, and the product was exceptionally well wrapped to prevent any damage. Still Spirit is now my go-to source for any future purchases like this.

27 de noviembre de 2024
Logotipo de Still Spirit - Whisky Shop

Respuesta de Still Spirit - Whisky Shop

Hello Kevin, thank you very much for the wonderful feedback. As a small, family-owned business, it means a lot to us, and we look forward to welcoming you back soon.

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