Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Stitched offer a completely bespoke personalised service. You get a preliminary visit or visits when samples are considered and measurements taken, none of the usual agonising over an anonymous web pa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been a customer of Stitched for several years and have invested in a number of their beautiful silk curtains. On several occasions I wanted bespoke designs made to my own specification, and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Two years after a purchase of blinds for our house, we are still receiving helpful, quick and excellent service from the Stitched team - thank you - brilliant product & service!

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fabricante y proveedor de cortinas
  2. también en la categoría
  3. Diseñador de interiores
  4. Tienda de cortinas
  5. Tienda de decoración e interiorismo
  6. Tienda de persianas
  7. Tienda de tratamiento de ventanas

Escrito por la empresa

High quality curtains + blinds, made to measure with care. Eco-friendly fabrics hand-stitched in the UK. If you have a question, concern or something doesn’t feel quite right, please email us at hello@stitched.co.uk. We’re real people at the other end, and we’ll always do our best to sort things quickly and thoughtfully. Your home matters to you. Your experience matters to us.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

384 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(384)

17 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I have been a customer of Stitched for…

I have been a customer of Stitched for several years and have invested in a number of their beautiful silk curtains. On several occasions I wanted bespoke designs made to my own specification, and the results have always exceeded my expectations.
A special mention must go to Hannah, who provided outstanding support throughout the design process. She was incredibly helpful, listened carefully to what I wanted, and guided me through the options available. The finished curtains were simply stunning and perfectly captured my vision.
Communication was excellent from start to finish. I received regular updates on the progress of my order, and every delivery arrived within the estimated timeframe.
I would have no hesitation in recommending Hannah and the entire team at Stitched. Their craftsmanship, customer service, and attention to detail are second to none.

8 de septiembre de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much Karen for leaving such a lovely review! We're so pleased to hear you're happy with both the service and your curtains. We really appreciate you taking some time to speak so highly of the team.

The Stitched Team x

Valorada con 5 estrellas sobre 5

Two years after a purchase of blinds…

Two years after a purchase of blinds for our house, we are still receiving helpful, quick and excellent service from the Stitched team - thank you - brilliant product & service!

4 de septiembre de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review!

Valorada con 5 estrellas sobre 5

Good quality blinds

Good quality blinds, helpful service for measuring and fitting, regular progress updates received. Highly recommend!

14 de agosto de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review!

Valorada con 5 estrellas sobre 5

Five-star curtains and blinds service based in Wapping.

Stitched offer a completely bespoke personalised service. You get a preliminary visit or visits when samples are considered and measurements taken, none of the usual agonising over an anonymous web page that you have to click through with, at best, an AI conversation with a bot. You don't have to wait long for your item to be made up and fitted which is done quickly, conveniently and cleanly.

13 de julio de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your kind words and lovely review! We're so happy you're pleased with our service.

The Stitched Team

Valorada con 5 estrellas sobre 5

Exceptional

From ordering to delivery, every step of the process was handled professionally and efficiently. The curtains are beautifully crafted, excellent quality, and have exceeded our expectations. We’re absolutely delighted with them and would highly recommend them to anyone.

15 de julio de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review, we're so pleased you're happy with your order!

The Stitched Team

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. The team were incredibly supportive and helped us navigate the uncertainty of buying curtains for the first time. Having them measure everything properly gave us real peace of mind, and the installers were professional, friendly, and did a brilliant job.

The finished curtains look stunning and have completely transformed the house. It’s amazing what a difference the right curtains can make. Highly recommended!

9 de junio de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thank you so much for your lovely review! We're so pleased to hear you're happy with your curtains and blinds. Thanks so much for choosing Stitched!

The Stitched Team

Valorada con 5 estrellas sobre 5

Highly satisfied in Idaho USA

I have ordered five different window dressings from Stitched and I continue to be incredibly pleased with the fabric quality and the customer service in particular. I live in Idaho, USA and Stitched has always made sure I receive my order safely though it crosses an ocean and continent! They have made all my curtain exactly to order and my curtains are such high quality compared to what you can order from other online sites.

27 de marzo de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review, Elizabeth! We're so pleased to hear you've been happy with all of your orders.

The Stitched Team

Valorada con 5 estrellas sobre 5

Stitched were so helpful in planning…

Stitched were so helpful in planning our order, I feel that we got personalised service and communication was excellent throughout the process. The blind itself is well made and looks beautiful - would definitely recommend

21 de mayo de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for taking the time to leave us a lovely review! We're so pleased you're happy with your blind.

The Stitched Team

Valorada con 5 estrellas sobre 5

Great company

Second project that we did with Stitched. Supper happy with their services. Highly recommended!

23 de abril de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review - we really appreciate it!

Valorada con 5 estrellas sobre 5

I had a great experience from start to…

I had a great experience from start to finish. They provided fabric swatches to begin with, which made it easier to choose the right option. Communication was excellent throughout; I received timely updates at every stage, so I always knew what was happening. The service was organised and professional, and everything was delivered as promised.

20 de abril de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for taking the time to leave such a lovely review! We're so pleased you're happy with the service.

The Stitched Team

Valorada con 5 estrellas sobre 5

Beautiful Curtains

They are great in communication and materials are excellent.

8 de abril de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review!

Valorada con 5 estrellas sobre 5

We had a great experience with Stitched.

We had a great experience with Stitched. They installed curtains and blinds throughout our house. The communication was easy and the finished product and installation is of a very high standard. Would definitely use again.

7 de marzo de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review!

Valorada con 5 estrellas sobre 5

Good service, lovely quality

I've used Stitched three times over the past few years, and always been very happy with the service and with the quality of the curtains. For the most recent order we used their installation service for the first time and are really pleased with how this went. Love our new curtains and blinds!

12 de diciembre de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your kind review Hannah! We're so pleased you continue to be happy with the Stitched service and products!

The Stitched Team

Valorada con 5 estrellas sobre 5

Fantastic from start to finish

I recently purchased some new curtains from Stitched and it was a great experience. So easy to measure at home, loads of samples and then ordering online made it all hassle free. Great communication from Hannah throughout to keep me updated on progress and I’m delighted with the finished curtains.

19 de enero de 2026
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review! So great to hear you're happy with the process and your curtains.

The Stitched Team

Valorada con 5 estrellas sobre 5

my second purchase

my second purchase, again very impressed with the quality and expedited delivery

12 de noviembre de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review, Susanne!

Valorada con 5 estrellas sobre 5

Professional, helpful and friendly staff

Great communication pre-installation and very professional, helpful and friendly staff at the time of the installation. Would highly recommend.

18 de noviembre de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for taking the time to leave a review, we really appreciate it!

Valorada con 5 estrellas sobre 5

Fabulous curtains

After searching & mulling things over for months we eventually ordered from this tried & trusted company as we knew we would receive exactly what we had envisaged.
We have used Stitched before & although it was more costly, the finished product was more than worth it. The communication was second to none. We had quite a few questions, as the fit was slightly more awkward than a traditional window, but Hannah responded swiftly & with all the info we needed to make this an easy experience.
The curtains are now hung & are perfect .. worth every penny. The fabric is beautiful & in a gorgeous coral colour we couldn't find anywhere else.
We will certainly be using Stitched in the future when we require them.
We also loved that this is a small, UK based company. Thank you Stitched.

5 de noviembre de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your lovely review, Julie! We're so pleased you're happy with your curtains and look forward to creating something else for you in the future.

The Stitched Team

Valorada con 5 estrellas sobre 5

A very responsive and helpful team

A very responsive and helpful team ! Lovely materials and very well made curtains and blinds - I definitely recommend.

7 de octubre de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much Rosie, we really appreciate you taking the time to review!

The Stitched Team

Valorada con 5 estrellas sobre 5

Wonder curtains from Stitched

Wonder curtains from Stitched. Hannah was super helpful when it came to delivery. On the week of delivery I was due to be in Brazil for work. Hannah was happy to hold my delivery until I returned. The day after my return I contacted Stitched to let them know I was back and 2 days later my curtains arrived. Great service

11 de septiembre de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Thanks so much for your kind words Jeffrey - we're so pleased you're happy with the service!

The Stitched Team

Valorada con 1 estrellas sobre 5

Stitched Up, Six-Months of Errors and Excuses

I hired Stitched to measure, make, and install curtains throughout my flat. What should have been straight forward turned into a six-month nightmare of poor workmanship, repeated mistakes, and empty promises.

From the very first installation, things went wrong. I trusted the three installers to do a professional job, but when I returned, I was shocked by what I found: a roller blind installed crooked and completely non-functional, a Roman blind made too wide for the window causing it to jam, net curtains covered in visible black marks, curtain rails installed with mismatched screws that damaged both the rails and the surrounding ceiling and walls, one curtain several inches longer than its pair, and curtains that didn’t glide properly, some couldn’t be drawn at all.

It was either incompetence or a complete disregard for quality. Worse still, the team didn’t seem to notice or care, leaving it to me to inspect their work and chase up the problems.

Over the next six months, Stitched returned to my property multiple times. Each visit wasted more of my time as I had to re-check their work, photograph issues, and follow up via email.

Just the net curtains alone required four separate visits, the second set arrived stained with blue dye, the third set had mismatched lengths, again, several inches apart. Clearly, no basic quality checks were being done at the factory, resulting in repeated errors and wasted time for both them and me.

Eventually, they sent a seamstress to fix the curtain lengths. She had only been with the company a short time, which raised further concerns.

Throughout this experience, communication from Stitched was full of corporate jargon and empty platitudes. When I met the CEO at my property to discuss the issues, she quoted their T&Cs, which conveniently absolve them from committing to any timeline. Emails were met with phrases like, “We are committed to satisfying our clients,” referring to their mistakes as “functional concerns,” “The timeline could have been significantly shorter,” “We’re confident you’ll be pleased with the result,” and a reminder that I should understand the nature of a bespoke product versus something off-the-shelf.

But actions speak louder than words. My request for a partial refund was denied, with the excuse that they couldn’t sell the curtains below market price and had already given me a discount at the start. What they failed to acknowledge is the significant amount of my time that was wasted throughout this process — time spent inspecting their poor workmanship, documenting issues, coordinating repeated visits, and chasing responses. My time has value, and their repeated failures cost me far more than just inconvenience. My response, your service is below market, your product is below market, and your attitude is below market. So yes, I should expect to pay below market.

I am absolutely and completely dissatisfied with the product, the service, and the arrogance shown throughout.

1 de febrero de 2025
Opinión espontánea
Logotipo de Stitched

Respuesta de Stitched

Dear K G,

We’re very sorry that you feel this way about your experience with us. As you know, Stitched makes every curtain and blind to order by hand and not in a factory which means small variances can occasionally occur. We always take accountability and take customer concerns seriously for any issues raised and, where necessary, we amend them. In your case we arranged multiple visits, replacements, and adjustments over a number of months, going far beyond what most companies would do, because we wanted you to be satisfied. At every stage our team acted in good faith to resolve the issues raised.

The project timeline extended to around six months, which we recognise was frustrating. However, this was influenced both by the bespoke nature of the products and by access restrictions for visits, as well as additional requests made after the initial order. By March this year, all outstanding issues had been resolved, with the products meeting the agreed specifications. At that point the discussion shifted towards financial compensation. While we appreciate your frustration, we cannot agree to a refund on the basis of avoiding a 'highly negative' review. We regret that you remain unhappy, but we also stand by the commitment, time, and care our team invested in this project.

We will continue to refine our processes based on all feedback.

The Stitched Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más