Unfortunately I have to write this review, but however I promote start-ups I believe they have some serious work to do at their customer service. I ordered a promising backpack on 22th of... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have been using the Stolt Hydration Vest for the past month for marathon training. Fantastic fit, balance, and quality. The pocket design gives plenty of storage for energy gel packets and a m... Ver más
I purchased the ultralight backpack. It was well described on the website so i knew what to expect. It is a really high quality product that I expect to last for many years. Importantly it is well des... Ver más
Great customer service, and follow up care. The product is great and we are delighted with it. Thank you for being a pleasure to order from.
Información sobre la empresa
Escrito por la empresa
London based boutique manufacturer of premium quality commuter bags. "The best bag for your new commute". Free shipping. 2 year warranty.
Información de contacto
Reino Unido
- info@stoltrunning.com
- stoltrunning.com
4,4
Excelente
72 opiniones
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good bag. Not worth the price
The bag is good but is overpriced by £150. The quality doesn’t blow you away and there is so little space in the laptop section - the laptop charger has to fit in the shoe compartment.
There is nothing about the bag which justifies the price tag.
EDIT: To demonstrate how little room there is in the laptop section, my phone charger squashed into the fan and has crushed the bottom of the laptop.
22 de enero de 2023
Respuesta de Stolt Running
Hi Joel,
Thank you for your purchase and for your review.
We’re very sorry to learn about your experience.
As our products are designed to perform in work environment but also while running, the running ergonomics play a big part in our design and testing process. When we sampled the different versions of the bag, it became clear that we had to make the laptop compartment relatively tight in order to achieve optimal ergonomics and minimise movement between different compartments while running. Like you mention in your review, majority of us carry the laptop charger in the front expandable pocket.
Having said that, we are truly sorry for your bad experience. I have reached out to you via email to discuss this further.
Best,
Keijo
Founder
STOLT London
Purchase was super easy
Purchase was super easy, international shipping to the US was free and arrived on time. Knocking one star off b/c while I was notified my order had been received, I didn't get confirmation when it was shipped or when a way to track the shipping. Overall love the backpack. The following three things would make it even better: a hook for hanging a water bladder (perhaps where backpack straps are stored), a clasp for securing keys, and an optional dopp kit or toiletries bag.
28 de diciembre de 2022
Respuesta de Stolt Running
Amanda, thank you for your feedback and the product enhancement ideas! You’re right, we’ve had some issues with the automated tracking details not reaching our international customers. Good news is that we now have a solution that we are testing. Testing being successful we will implement this early February.
Cheers,
Keijo
STOLT London
10/10 experience
10/10 experience, high quality product which is both functional and stylish. The bag I have is a blue Podium backpack and it’s the best bag I’ve ever owned and is worth every single penny for how ergonomic it is.
3 de enero de 2023
Respuesta de Stolt Running
Thank you so much Rizal! Glad to hear the Podium is serving you well.
Helpful customer service helping me…
Helpful customer service helping me choose the right bag, great instagram and community
1 de noviembre de 2022
Fantastic item
Fantastic item. Can be used for work and adventure.. just feel the item could do with a pocket on the other side to add balance.
11 de noviembre de 2022
Respuesta de Stolt Running
Thank you for your kind words. Stay tuned, we might have something with side pocket coming out soon!
Br,
Keijo
STOLT
Purchase and delivery went smoothly
Purchase and delivery went smoothly. The backpack seems very nice and high quality.
6 de diciembre de 2022
A good experience
Quick delivery on purchase and replacement of faulty product. Even though the backpack is not 100% for me, Keijo arranged for prompt and effortless return.
19 de noviembre de 2022
Respuesta de Stolt Running
Hi Will, this was completely my fault, No excuses. My sincere apologies for the delay in processing your return labels. These are in your inbox now.
Best,
Keijo
Co-founder
Absolutely phenomenal service
Absolutely phenomenal service! The staff were very helpful and helped me solve the issue I had. The whole process was seamless.
5 de octubre de 2022
Excellent backpack
Excellent backpack. I can fit everything in it. It’s very neat, and great support from the straps. Perfect for my 5km walk into the city. Thanks very much
22 de septiembre de 2022
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.