I ordered an Item I always pay before due date now I notice I got a big finance charge each time I make a payment which is ridiculous.This will be the last time I order from STONEBERRY
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Consulta las opiniones de los clientes
what kind of company sends you a catalog offering you 200.00 in credit then denys it when you go to purchase if you offer it then you should hold your end of the deal you dont even give me the chance... Ver más
La empresa ha respondido
Major mistake ordering Stoneberry towels based on the reviews. After washing them they bled on my light colored towels. A family member complained about the thinness compared to towels I’ve purchase... Ver más
I have never ordered anything from STONEBERRY company. STONEBERRY sent a bill to an address where I don't even live in the state. I contacted STONEBERRY and notified them that the bill was not mines n... Ver más
Información sobre la empresa
Escrito por la empresa
At Stoneberry you’ll find a huge selection of popular items such a brand-name electronics and appliances, home furnishings, jewelry and much more – all in one place.
Información de contacto
1251 1st Avenue, 54774, Chippewa Falls, Estados Unidos
- 1-800-704-5480
- service@stoneberry.com
- stoneberry.com
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Ha contestado el 56% de las opiniones negativas
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Horrible customer service
I ordered 2 pair of shoes. It showed both pairs of the shoes in stock. It wasn't till one pair was on the way did I find out they split the shipment. That didn't bother me, what bothered me that they give their vendors 5 days extra to ship after their warehoused shoes ship. It has now been 17 days, rhey still haven't shipped. I called customer service and was put on hold for an hour and 20 minutes, after getting cut off twice. I asked for expedited shipping, which they agreed, bit still not shipped, and not expected to ship forbfive more days, maybe.
I asked twice for management to call (not trying to be a Karen), but they refuse to call me.
I would not recommend them to anyone!
Really not worth it... + HIGH prices
Really not worth it...
I was approved for $125 credit. I need to build my credit and I've only bought a "Smart Watch" so far. It cost about $80 and was not what I expected. The product is cheap and not worth the money as the only real feature it has is a stepcounter. I have made multiple payments some on time and some not. But somehow I still owe $60 on this item. And to boot I can not log in. When I attempt to click on the "account" icon it says "blocked" in the Chrome tab. I successfully made it to the payment screen (as I want to just pay it off and be done with it) and the website will not even allow me to pay. It shows my balance, will allow me to enter my account and card info, but will not allow me to pay off my balance. I'm really not so sure about this company. Something definitely feels shady. Oh, and if they call asking for payment and for some reason you can not make one, they can be very rude!
This place is horrible
This place is horrible. I applied for credit they said I was approved for 750.00 dollars placed a order it took 10 days before they finally sent a email saying they couldn’t process my order and it was canceled. But yet they say I owe $97.11. No I think not. Only reason I applied is because I have 0 credit and am trying to build my credit. They are a bunch of cons. I’m done fooling with this over priced place.
My service was very good delivery on…
My service was very good delivery on time in perfect condition
FALSE ADVERTISING
FALSE ADVERTISING! In the advertisement it clearly shows lighthawk neon mini and says lighthawk neon mini, but threr selling the lighthawk neon micro mini totally different drone, it's way smaller and a peice of crap.. I keep sending emails to get a return label and I keep getting the same emails over and over...
Bad Choice
To make a point don't do business with Stoneberry. I got approved for $1,000.00 and after making 4 purchases 2 recliner chairs and 2 floor rugs. One of the chairs was priced at $359.99 and they charged me $584.35 difference of $$224.36. Then as I made my monthly payments I noticed the interest amounts changed every month. EX: payment $100 interest $10.30 & payment $50 interest $9 & payment $60 interest $18.55 & payment $60 interest $17.62 and other payments so I have spent a total of $145.78
I DON'T RECOMMEND STONEBERRY by the way, I did pay them off
A few days ago I was approved for…
A few days ago I was approved for credit with Stoneberry. But when they did a hard credit check it caused my credit score to go down 88 points! I'm really pissed about this. I was approved for credit, but it wasn't worth lowering my score that much! That's not really a good
impression being a new customer! If I knew it was a hard credit check, I wouldn't had applied, due to the fact it stays on your credit for 2 years!
Well.....after hours of trying to…
Well.....after hours of trying to convince Stoneberry, taking to both nice, and very RUDE reps, including a supervisor who hung up, and another who refused to talk with us, I warn you against making a purchase from this company. They messed up the order, badly, sent to wrong person, wrong city, and they still want us to pay, as well as reorder, so we can pay more, and they will sent a "paper to sign" which "takes weeks" to resolve. One supervisor stated they do this for "all there customers with incorrect orders", so it IS frequent! There is NO resolution. We will NOT reorder (to double the bill). I feel bad for my grandchild who wont get those toys. My wife is ill and not able to readily go out to shop, sooo...? Oh well, Stonebberry couldn't care less. IF YOU ORDER FROM STONEBERRY, YOU TAKE YOUR CHANCES ON BAD BUSINESS!
I'm done with this company
I'm done with this company. Ordered products weeks ago and they never showed up. Each time I reach out to their customer service team, they are completely worthless and just tell me to wait another week to see if items show up. This order was over $500! Their items are overpriced and cheaply made anyway so they won't be getting any more of my money.
The ordering
The ordering, purchasing part of stoneberry was fine...however when you try to CLOSE your account? Good luck. They'll lie to you pass you around to different departments and you'll hang up without getting anything done. I had an employee say the account wasn't under my name, lie, my address -another lie, and couldn't look up my account by my SSN...odd since the next person asked me to verify this information and it was correct. I think they must fire the employees after they close an account because what other reason would they be so unwilling to help. Work on your customer service people, it stinks.
Well I ordered two things from…
Well I ordered two things from stoneberry two months ago. And I just received an email from them saying it's gonna be another month before I receive my order! Rediculas! At this point I could have bought the items without having to pay payments! Stoneberry is a joke! Don't waist your time on stoneberry shop finger hut at least you'll actually get your order!
Absolutely the worst so called Company
Absolutely the worst so called Company! Bought a TV, the remote stopped working! Called them and was told they had none to send! Ridiculous paying this much for a TV, and no remote to replace the crap they sent! If it wasn't for my Credit, I wouldn't even finish paying them! But I will only because I care about my Credit score!
2ND RATE PRODUCTS IRREGULAR AND FALSELY…
2ND RATE PRODUCTS IRREGULAR AND FALSELY ADVERTISED GOLD!!! ITEMS I RECEIVED WERE STAINLESS STEEL NOT 18K GOLD!!#
If I had my way I'd choose a negative…
If I had my way I'd choose a negative 10 stars! Ordered a pair of shoes. The job by the time I got them ended, tried them on, didn't fit and back in the box they went. As soon as my car was back from the shop, my son needed it because his broke down. So, I placed the box in my car, he was to mail them back. Well, I found out a couple months later, the box was in the car! So, I got my car back, took them to the posy office and paid return shipping.
I still owe them now, 108 dollars for interest for the months they sat in the box, in my car. They say I ordered perfume too. I do not wear perfume due to my son's hydrocarbon inhalation injury. So, I guess they can kiss my ass. I do not owe them ANYTHING.
BAD POLICIES AT STONEBERRY. NOW THEY SAY I OWE FOR THEM SHIPPING MY SHOES, A RETURN SHIPPING LABEL I COULD NOT USE AND INTEREST FEES.
BS!
BITE MY ASS TRUMP COMPANY! GREEDY UNAMER8CAN SCAM COMPANY. SUE ME. YOU WONT WIN.
I have been dealing with stoneberry…
I have been dealing with stoneberry for a few years now and was never disappointed but recently every time I look for a shirt or something they are out of my size. Its been a month now and they still don't have it in my size and its like who does the inventory.
AVAILABLE BALLANCE DONT MEAN A DAMN THING
I have been a customer with stoneberry a couple years. Always paid on time. My last order was for a tablet. My account shows plenty of ( AVAILABLE BALLANCE) When checking order status it said they needed a down payment that was more than 50% of the price of the tablet.customer service said they can do that at their discretion. My discretion is not to pay them and let them send my bill to collections. SCREW STONEBERRY!!!
Thank you Stoneberry
Thank you Stoneberry. Always reliable, On time and good price. Never had an order i was disappointed with and has great deals. Great Job Stonberry.
Very Very upset
Very Very upset ! Misspell my granddaughter last name on her graduation pillow. They want me to pay the shipping and handling to return it! No where on the website that stated
You are responsible for any item to be returned! I have been ordering from them
for years it is over. The gift was $44 dollars to send it back is 30 no way. 74.00 for a pillow! Be careful what you order I will not refer them to no one!
My grandma bought a phone from them…
My grandma bought a phone from them only for it to be faulty and not work so she sent it back and paid shipping and handling. Now stoneberry has been calling her nonstop saying she has not paid shipping and handling and they will start to target her credit score and send her bills until she pays it well she has a receipt showing she paid it but they said she's a liar and now continues to call her at 7-8am daily telling her to pay her debt or they won't stop calling her to wake her up I've tried to help her but they said they will get their money regardless. I highly recommend not going thru them as they will harass you over money that was paid and if they continue to harass my grandmother legal action will be taken so I recommend buying thru anyone but these guys
Been with Stoneberry for 5yrs.
I've been a good customer ,payed on time. Did have trouble with in the past with payment. It was my bank card issue. But thing was ok after that. I move to a New location and 31/2 years later. I try to order something to see if I was still with as I still get their catlog ever 3 months. I was told that I have to pay half of the payment. I was like hey what happened... She's maybe it because you haven't ordered from us in a while. The credit department has to see if you still approved. Wow ... That's not all.... I just not waste my time and fingers to type all this . Not a happy customer.
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