The dishes look exactly as pictured, but the description says they’re dishwasher safe and the back of the plates say hand wash only. I was specifically looking for dishwasher safe plates so am dis... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
They came quickly and were packaged expertly, nothing was broken and they were stacked in a neat way so the package wasn’t overly large. They are all perfect and beautiful I love them so much.
Love our Brasa Stoneware Set. They look nice, but not overly flashy nice, which was exactly what we were looking for. They were also great at replacing a bowl when we accidentally dropped it. Would... Ver más
I ordered these and they arrived super quick! I unfortunately had two bowls that were slightly damaged but again I reached out and that was rectified extremely quickly as well. The dishes are incredib... Ver más
Información sobre la empresa
- Tienda de artículos de porcelana
- también en la categoría
- Cristalería
- Tienda de suministros de cocina
Información de contacto
Estados Unidos
- stonelain.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 55% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The product is absolutely gorgeous
The product is absolutely gorgeous! Beyond that, the customer service is absolutely wonderful and responds very quickly to any concerns. I highly recommend them for their product, but will be a repeat customer due to their overall service!!
Absolutely love my new dinnerware
Absolutely love my new dinnerware. Super quick shipping and the quality of the dishes is much more than I ever expected. So pretty.
They came quickly and were packaged…
They came quickly and were packaged expertly, nothing was broken and they were stacked in a neat way so the package wasn’t overly large. They are all perfect and beautiful I love them so much.
Easy to order!
Non existent quality control
Non existent quality control. Plates were very obviously defective, but they ship them out anyway and let you be the quality control. I guess they're hoping people don't notice. Giant waste of time repacking and sending the items back. You can find better quality at Wal Mart.

Respuesta de Stone Lain
A great product and a great website
A great product and a great website! It was so easy to find what I was looking for and the choices are endless. Great design, great product, fair prices.
Love our Brasa Stoneware Set
Love our Brasa Stoneware Set. They look nice, but not overly flashy nice, which was exactly what we were looking for. They were also great at replacing a bowl when we accidentally dropped it.
Would definitely buy more from them again.
Customer service was a breeze to deal…
Customer service was a breeze to deal with and I received my replacement plate in a good timeframe from NY to SWFL.
Saw this brand of dishes at an air bnb…
Saw this brand of dishes at an air bnb while on vacation and loved the quality and design.
Great quality plates & bowls!
Goes extra mile for customer satisfaction
I broke one of the bowls in the set I have. They don't normally sell individually but checked their warehouse and found one for my set that they sold at a good price and shipped immediately. Good product is not enough - you also need good customer service and this company knows and honors that. Highly recommend their quality products.
They were easy to work and gave quick…
They were easy to work and gave quick responces
The Company fixed the issue right away
I am still waiting for my order and have not gotten any updates as to when and if it will ever arrive.
After I contacted the Company they issued me a replacement order and I got that pretty quickly and it arrived safely and on the time they said.
Get them!
I ordered these and they arrived super quick! I unfortunately had two bowls that were slightly damaged but again I reached out and that was rectified extremely quickly as well. The dishes are incredible quality and I have used them multiple times already, including washing them in the dishwasher. These are going to be my favorite.
NOT dishwasher safe
The dishes look exactly as pictured, but the description says they’re dishwasher safe and the back of the plates say hand wash only.
I was specifically looking for dishwasher safe plates so am disappointed in the inaccurate marketing. I was also looking for an underglaze plate and these definitely are not. You can feel the design on top.
Aside from that, the packaging was very secure and the plates are pretty. Certainly pretty enough to keep them and see how long the design will last.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







