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Stonewise (Formerly The Stonemart) Opiniones 139

TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered 2 crates of limestone sets . Product came and was exactly as expected , good quality product. Delivery company did arrive later than the 4 hour time slot and left them in an awkward position o... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Ordered 10 packs of paving in Oct 2025 which had some breakage when unpacked a few weeks later. Required 2 additional packs but despite numerous phone calls and emails there was no response from Stone... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Hi gor excellent service from start to delivery price was good and the indian stone is good quality. Delivery was on time got messages all the way through about how and when it would be delivered. The... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great company. Answered all my questions. Put me in touch with the depot and delivery company quickly. Products are excellent quality, as described and do the job perfectly.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de insumos para paisajismo
  2. Proveedor de piedra natural
  3. Proveedor de materiales de pavimentación

Sobre Stonewise (Formerly The Stonemart)

Escrito por la empresa

About Stonewise

Stonewise (formerly The Stonemart) is a UK-based natural stone and porcelain paving supplier, helping homeowners and trade professionals source premium materials for driveways, patios, pathways, steps, and garden spaces. Stonewise supplies a comprehensive range including Indian Sandstone, Limestone, Granite, Slate, and Porcelain Paving - all rigorously tested and carefully curated for lasting quality and design excellence.

What Stonewise Offers

The Stonewise range covers everything needed to complete an outdoor space with confidence. Products include natural stone paving slabs, porcelain paving, driveway paving, sandstone paving, limestone paving, granite paving, slate paving, steps and coping, walling and cladding, and a full range of installation and aftercare accessories.

Why Choose Stonewise

Stonewise has been built around one core belief that sourcing stone should be simple, transparent, and completely trustworthy. Every product is tried, tested, and paired with the right accessories so nothing is left to chance. Customers benefit from transparent pricing, detailed product information, a sample service to see and feel materials before ordering, and a curated range where quality is never compromised. There is no second-guessing, no overwhelm - just clarity and confidence at every step.

Build beautifully. Build wisely.

📞 0330 175 5295

📧support@stonewise.uk

🌐 www.stonewise.uk VISIT WEBSITE CONTACT US

Información de contacto

Promotion box for Stonewise (Formerly The Stonemart)

Clearance! Save NOW on stunning stone!

Limited-time savings on paving, patios and more! Shop now and save!

4,2

Muy bueno

TrustScore: 4 sobre 5

139 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great customer service from beginning…

Great customer service from beginning to end of our purchase. I like to support local but prices were out of our league until I found these guys who had similar porcelain tiles at half the price plus you get free delivery. They arrived safely, each tile individually wrapped & corner protectors on too. Absolutely perfect.

20 de agosto de 2024
Opinión espontánea
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hello Den, thank you so much for taking the time to leave us a 5-star rating. It’s much appreciated!
We're thrilled to hear that you had a great experience with us from start to finish. We hope you enjoy your new paving for years to come!
Regards, Aarti

Valorada con 5 estrellas sobre 5

Great service

Great service

25 de julio de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hello Angus,
Thank you very much for you time to leave us a 5-star rating. It’s much appreciated!
Regards, Aarti

Valorada con 1 estrellas sobre 5

***WARNING***

***WARNING***
This company failed to make delivery on three separate occasions. Today was the third time it has happened and Stonemart did not even have the courtesy to let me know that there was yet another problem and that there would be no delivery. They have every excuse imaginable but the truth is, it is just a very unprofessional service. Yes, it is cheap but there is a reason for that. Wasted so much time on this. I would rather pay more and use a company who treat their customers with some respect.

26 de julio de 2024
Opinión espontánea
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hello Phil, I personally apologise for the inconvenience and frustration you've experienced with our service. We understand the importance of timely deliveries and clear communication, and we're truly sorry for falling short of your expectations.

Unfortunately, we faced unexpected logistical challenges that were beyond our control, but that does not excuse the lack of communication on our part. I acknowledge our mistake and understand your disappointment.

We are taking immediate steps to improve our processes and ensure that such issues do not occur in the future. We value your feedback and will use it to enhance our service quality.

Again, I sincerely apologise for the inconvenience caused and appreciate your patience and understanding. If there's anything we can do to make this right, please don't hesitate to contact me.

Regards,
Aarti

Valorada con 5 estrellas sobre 5

India stone

V. efficient delivery

25 de junio de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hello Matt, thank you very much for your kind words and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti

Valorada con 4 estrellas sobre 5

Great tiles

Service was good
Product was excellent
Communication between the seller and the customer is great

25 de junio de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hey Hazel, thank you for your kind words and encouraging feedback – it’s much appreciated!
Regards, Aarti

Valorada con 5 estrellas sobre 5

Fast delivery and great product

Fast delivery and great product

24 de junio de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hello Charles, thanks a lot for your appreciation and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti

Valorada con 5 estrellas sobre 5

Really quick delivery and top quality…

Really quick delivery and top quality product

27 de junio de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hi Mathew, thank you very much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti

Valorada con 5 estrellas sobre 5

Excellent and honest communication

Excellent and honest communication. Throughout the process I felt that this company valued its customers and all the staff were very helpful and answered our queries honestly and promptly. The actual product is impressive and great value for money. We're really pleased with our new patio and would recommend both the product and the company.

24 de mayo de 2024
Opinión espontánea
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hello Sharon, sincere thanks for your encouraging review and leave us a 5-star rating – it’s much appreciated!
Regards, Aarti

Valorada con 5 estrellas sobre 5

Great service

Easy order process, great contact from the seller. Regular delivery updates, a call from the driver to let me know he was on his way. Delivered at the time and date agreed. Absolutely no complaints.

25 de junio de 2024
Opinión espontánea
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hi Bobbie, thank you very much for your kind words and taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti

Valorada con 5 estrellas sobre 5

All stones was well packed and shipped…

All stones was well packed and shipped carefully. Stone quality is also very good. My garden looks awesome.

13 de mayo de 2024
Opinión espontánea
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hi Prateek, thank you very much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti

Valorada con 5 estrellas sobre 5

Great service

Great service from Stonemart.
Fast and friendly.
I would definitely use them again and recommend.

4 de junio de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hi Steve, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Regards, Aarti

Valorada con 5 estrellas sobre 5

Great experience all round

Great products, great price, good communications and service 😀

27 de mayo de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hi Catherine, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! Regards, Aarti

Valorada con 5 estrellas sobre 5

Great service

Great service, quick delivery as promised

30 de mayo de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hi Jules, Thank you so much for taking the time to leave us a 5-star review. Regards, Aarti

Valorada con 5 estrellas sobre 5

Fast delivery

29 de mayo de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

HI Tomasz, Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Valorada con 5 estrellas sobre 5

Service was good other than we ordered…

Service was good other than we ordered 3 samples from you but we only had 2 whether they did not have the 3rd sample maybe but cost was for 3 samples but only 2 arrived . Thank you for your reply regarding the other sample that you messaged to say that it was no longer in stock and certainly don’t expect any reimbursement for the fabulous 2 samples that we had . And will certainly be ordering from one of the samples that we had from you .

28 de mayo de 2024
Logotipo de Stonewise (Formerly The Stonemart)

Respuesta de Stonewise (Formerly The Stonemart)

Hi Bethan, thank you so much for taking the time to provide feedback! We wanted to humbly draw your attention that we don’t charge delivery for samples by quantity. Whether you order 1 sample or 4, the charge is fixed. However, if this is not your understanding, we will gladly make a pro-rata refund for the missing sample. Please advise.

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