Stoveglassshop Opiniones 

1002
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highl... Ver más

Valorada con 5 estrellas sobre 5

Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glas... Ver más

Valorada con 5 estrellas sobre 5

Lovely helpful people! I was so impressed that within a few minutes I had my replacement glass for my log burner. The gentleman who served me explained how to fit it. Very efficient service. Altogethe... Ver más

Valorada con 5 estrellas sobre 5

I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the g... Ver más

Información sobre la empresa

  1. Vidriería
  2. Tienda de cristales y espejos
  3. Servicio de corte de vidrio
  4. Fabricante de vidrio
  5. Comerciante de vidrio

Escrito por la empresa

Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(1002)

97 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Lovely helpful people

Lovely helpful people! I was so impressed that within a few minutes I had my replacement glass for my log burner. The gentleman who served me explained how to fit it. Very efficient service. Altogether a good experience.

20 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unfinished bodged product of poor quality.

An unfinished product destined for early failure. They do not seem to realise that they are making replacement windows for metal doors which receive a fair amount of abuse during their lifetime. The cut edges of the glass were ragged and had not been finish ground, leading to the propogation of cracks developing in the future and thus failure. Template not returned when requested.

19 de enero de 2026
Opinión espontánea
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Respuesta de Stoveglassshop

Hi Patrick, thanks for your review.

As discussed, stove glass is cut by hand and may not be perfect. The peice you received is fit for purpose and the edges have been sanded down for safe handling. Customer templates are kept on file to make future orders easier but i have posted yours back to you first class 😊

Valorada con 3 estrellas sobre 5

Expensive

Expensive.
Correct glass, fitted easily, prompt delivery.

29 de diciembre de 2025
Logotipo de Stoveglassshop

Respuesta de Stoveglassshop

Hi Sam, thanks for your review. I'm glad you had a good experience with us and received the correct peice as ordered in the time frame stated 😊

Valorada con 5 estrellas sobre 5

Excellent service

Ordered over Christmas. Quick but incomplete order delivered quickly rectified next day. Well packed and a very good product with good instructions.

29 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Highly recommend

Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highly recommend

24 de diciembre de 2025
Valorada con 5 estrellas sobre 5

Faultless

Item arrived timely, exactly to the specifications requested and thus far the glass has fitted into my log burner perfectly.

29 de diciembre de 2025
Valorada con 1 estrellas sobre 5

Unprofessional company with rude staff

Ordered a replacement stove glass as was recommended this company by other people locally who had used them and received excellent service. Sadly my experience was not like this.

I paid for special delivery but the glass took 3 days to arrive and involved me intercepting the delivery myself at the sorting office to receive it a day earlier than I would otherwise. Not ideal when you are in sub zero temperatures and a boiler stove is your only form of heating. I requested a refund for the high cost I paid for special delivery. The first person I dealt with was quite pleasant and reasonable however I was (I assume accidentally) copied into a message from another person, presumably a manager saying I should be given the refund but with some very rude and insulting language in it. I suspect this happened via a “reply all” e mail mistake but it highlights what an unprofessional company this is. If this is their attitude towards their customers then they don’t deserve any business. Look elsewhere there are plenty of other stove glass suppliers online.

7 de enero de 2026
Opinión espontánea
Logotipo de Stoveglassshop

Respuesta de Stoveglassshop

Hi Louise, thanks for your review. I'm sorry there was a delay with the delivery. Unfortunatley Royal Mail have restrictions in your area. The delivery cost was refunded. The email you are refering to was from the Managing Director instructing me to process the refund. I'm sorry that he mentioned there might be delays in your area, we will do our best to phrase this differently in the future!

Stove Glass Shop

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