Straight2You Opiniones 

127
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really great price and fast delivery. I haven't heard of them before but would definitely recommend!

Valorada con 5 estrellas sobre 5

Just wanted to leave a review to thank the customer service team. We received a loungefly bag but accidentally the strap holder had been stitched on the wrong way, and it was slightly damaged in place... Ver más

Valorada con 5 estrellas sobre 5

I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Juguetería
  2. también en la categoría
  3. Tienda de artículos de campamento
  4. Tienda de canoas y kayaks
  5. Tienda de juguetes para niños

Escrito por la empresa

Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(127)

34 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Promt service

From ease of ordering through to the delivery was all a very quick service.
Delivery driver very nice, friendly and polite.

12 de agosto de 2023
Valorada con 1 estrellas sobre 5

You put the wrong price on the site

You put the wrong price on the site, I made the purchase then you cancelled and gave me the refund, I want my longboard for the price I paid!

7 de agosto de 2023
Logotipo de Straight2You

Respuesta de Straight2You

Hello, this was an error and I'm afraid there is no legal option to sell it to you at the price advertised. We are sorry you are disappointed with your purchase and did contact you to let you know. As you did not come back to us we processed the refund accordingly. Thank you.

Valorada con 5 estrellas sobre 5

Dukdalf folding table

I purchased a Dukdalf folding table, the price was good, delivery was quick and I was informed at every stage, and the item was well packaged.

I had a couple of questions prior to ordering which were answered promptly by email.

31 de julio de 2023
Valorada con 3 estrellas sobre 5

When the paddle board came it had dirty…

When the paddle board came it had dirty marks all on the top tried scrubbing it but it is not coming off

24 de julio de 2023
Logotipo de Straight2You

Respuesta de Straight2You

Hello, this sadly was a supplier issue with warehouse storage their side. We cannot open boxes to check contents but, as with any product issue like this, our supplier has always replaced any problem boards for a new one. I have checked and cannot see any correspondence regarding your order from. you letting us know, but if you contact us, we can get the supplier to replace it for you no problem. Thank you!

Valorada con 4 estrellas sobre 5

Order came really quickly

Order came really quickly. However the colour of the product was not the same as the photos. Thankfully I didn’t mind but other people may do.
So I knocked 1 star off.

24 de junio de 2023
Valorada con 5 estrellas sobre 5

I had an issue with delivery and the…

I had an issue with delivery and the item I received however they were very fast to resolve the problem and were great at keeping me informed of the next steps. Jordan in particular was very friendly and extremely helpful.

I would definitely recommend this company.

Great customer service.

21 de junio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The wrong item was sent and therefore…

The wrong item was sent and therefore missed child's birthday.
S2Y offered fulled refund on return of incorrect item, which I have taken. Obviously I had to struggle through my child's birthday with a subsititue gift.

25 de mayo de 2023
Logotipo de Straight2You

Respuesta de Straight2You

Hi Alex,

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have tried to be in touch in regard to this query and providing a returns label.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards,

Jordan

Valorada con 1 estrellas sobre 5

Avoid

The item we brought for our son birthday came broken. No reply from them, had to use PayPal to get our money and they are now not responding to PayPal. I wouldn’t recommend these to anyone.

5 de mayo de 2023
Logotipo de Straight2You

Respuesta de Straight2You

Hi Daniel,

I am very sorry to hear this.

After checking your account and order, I am able to see our customer service team have tried to be in touch in regard to this query and have provided further information on this matter.

I sincerely apologise for the inconvenience caused, once again.

Kind Regards,

Jordan

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