From the start we were blown away buy the helpfulness of Kathryn Read at Sublime . She went above and beyond at each step , we had full confidence in this wonderful lady . Honest and open it was an... Ver más
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Mally is quite a jovial person. He handled the repair work with so much professionalism and went above and beyond in his delivery. I will give him a 6 star if possible.
Strata home’s Anthem Beverley is an absolute shit show, the houses are poor value for money. estate is appalling unfinished roads shoddy landscaping customer care team are a joke the list is endless.... Ver más
La empresa ha respondido
Simon always goes above and beyond whenever he visits. He takes the time to make sure everything is completed to the highest standard and always checks that we are completely happy before he leaves. H... Ver más
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Información sobre la empresa
Escrito por la empresa
Here at Strata, we build design lead homes within the Yorkshire and Midlands area. We are passionate about design and detail but, above all, we care greatly about every single home that we build. Our pioneering spirit is founded upon years of experience and a genuine motivation to do the right thing. We believe in the art of the possible; producing quality homes that are beautifully designed, sustainable and affordable, is completely integral to our journey.
Información de contacto
Quay Point, Lakeside Blvd, Doncaster , DN4 5PL, Doncaster, Reino Unido
- 01302 308508
- customercare@strata.co.uk
- strata.co.uk
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Ha contestado el 64% de las opiniones negativas
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Jeff is like “veni, vidi, vici”
I would use the phrase “veni, vidi, vici”to describe Jeff because as soon as he came he could identify the cause of the problem with our garden gate and fixed it in no time.
He also came to patch the walls for us a month ago. It was a great job done too.
Thanks Jeff!
Very helpful and informative
An ACTUAL five star developer…
We fell in love with Strata as soon as we entered the beautiful show homes at Desire, Leeds - we knew it was the one. The entire process from start to finish felt bespoke and personal. The houses are stunning but the service is also incredible. Betty - our experience manager is a huge asset to the team. She is a ray of sunshine and genuinely excited for her clients in entering their next chapter… Hayley in the legal team was also great to work with. Friendly, efficient and organised. My kind of girl!! Thank you everyone for making this happen. I highly recommend Strata homes.
We loved these houses
We loved these houses . Especially sales advisor was very good lady
Big shout out to Chelsea and Matty
Big shout out to Chelsea and Matty.
Having our property for just over 2 years, I've purchased an electric car. When turning on the electric charger, it appears not to be working. I contacted the office and they advised they cannot send an electrician round due to being 6 days out of my warranty period.
Before this, I recommended Strata to my mother and father-in-law. They purchased a wonderful home within the Anthem development and by chance was at the property during the walk around. Chelsea asked about my experience with Strata and I informed her about the electric charger issues.
Within less than 24 hours, herself and Matty the electrician visited the property and fixed the issue.
Thank you Chelsea and Matty for understanding, actioning and going above and beyond by showing providing a fantastic customer experience.
Snagging
We had some plaster come loose above the boiler and the bath had moved slightly causing the silicone to come away. Jeff came and fixed both problems. He was extremely nice and friendly and was so helpful. Thank you Jeff.
Simon is a credit to strata
Simon is a credit to strata. So helpful and polite. Great worker
Mally + Simeon did a great job
Mally + Simeon did a great job. They are very helpful and professional.
Their service is topnotch.
We were welcome professionally by the…
We were welcome professionally by the staff on duty, She explained to us in clear terms how you operate and how you support potential buyers.
Great job done by Jeff and Barry
Notified to strata about creaking floor boards and they arranged repair
Shout out to Jeff and Barry for prompt service in a timely manner with great attention to detail
Very impressed and highly recommended Jeff and Barry
Jeff the engineer
This is a review for Jeff, a strata engineer who came and helped rake rubble out of my garden.
Customer service didn't offer much, but Jeff came and went above and beyond when helping to rake leftover rubble out of the garden. Even fixed my gate too. Cheers Jeff.
Great service
I bought a 200 litre water but at B&Q to go next to two others I already had. However, the interconnecting kit only caters for fitting to a down pipe, normally.
I emailed sales and they sent me the additional parts free, straight away.
That is what I call service ( thank you India).
I have a video call appointment but…
I have a video call appointment but didn’t hear anything from anyone and haven’t received any link or way to call them I was waiting all afternoon. Terrible experience.
Great Experience for First Time Buyers
We can't tell you how grateful we are to Kayley and the team at Strata Breathe for giving us our dream home.
We always thought that buying your first home would be extremely stressful but this hasn't been the case at all. From start to finish, it has been a dream! From the options, the advice, the updates, the photos of the build: Kayley has kept us informed and up to date with everything and we couldn't be happier with the service we've recieved throughout. The build quality is beautiful and we genuinely had that WOW feeling walking through our door for the first time. Thank you so much for everything!
Jeff was great- we were asleep when he…
Jeff was great- we were asleep when he knocked (our fault as we forgot the appointment) however he was very patient and resolved all of our issues. A very friendly guy, give him a raise.
Fantastic service from the ‘Attraction…
Fantastic service from the ‘Attraction Service Team’ throughout our warranty period. Special mention to engineer Barry for today’s visit and ‘5 Teas Jeff’ for his fantastic work throughout the property.
Jeff was amazing highly recommend
Jeff was amazing highly recommend. Super helpful
The agent provided us with necessary…
The agent provided us with necessary information regarding the properties available. She was warm, professional, and very welcoming
I purchased a home from Strata on the…
I purchased a home from Strata on the Desire plot and am very happy with the overall experience. The help and assistance from Betty has been exceptional from start to finish, and she has kept in good communication throughout the process. I am very happy with the overall finish of the home, and how smooth and quick the house has been ready.
Great customer service
Jeff did a fantastic job fixing our patio door and filling the gaps between the skirtboard. His skills were superb and he was extremely helpful throughout. Highly recommend his work!
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