I ordered a dress from Studio Tia which unfortunately wasn’t at all how it looked in the photos. The fabric was pretty much transparent which is why I went to return it. I returned the item in Augus... Ver más
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I ordered a dress from Studio Tia which unfortunately wasn’t at all how it looked in the photos. The fabric was pretty much transparent which is why I went to return it. I returned the item in Augus... Ver más
La empresa ha respondido
I made a return around 6 weeks ago and after numerous emails iv received no response or refund
La empresa ha respondido
I am a little shocked at the reviews for studio. I have never had a problem when buying from studio, whether it be credit or bank transfer. The items I've recieved have always been as expected and stu... Ver más
La empresa ha respondido
I can't believe reading all the poor 1 star reviews and I'm sorry to hear you are getting this poor feedback. I also work for a mail order company in customer service and I personally rate Studio... Ver más
La empresa ha respondido
MAKE AN ENTRANCE WELCOME TO OUR STUDIO EXPLORE NEW IDEAS, COLOURS AND DESIGNS, OR MAKE AN ENTRANCE JUST AS YOU LIKE. Our collection are created to flatten your curves with eye catching print, smart styles and bold colour combinations. A play- and powerful expression in the mix of raw and feminine. We want a look that makes you feel alive.
Orionvej 2D, 7430, Ikast, Dinamarca
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I made a return around 6 weeks ago and after numerous emails iv received no response or refund

Respuesta de STUDIO CLOTHING
I ordered a dress from Studio Tia which unfortunately wasn’t at all how it looked in the photos. The fabric was pretty much transparent which is why I went to return it.
I returned the item in August and still haven’t received a refund. First I was told it takes a bit u til they are able to process the return and I should give them 20 business days. When I checked back in with them my emails were just being ignored or I only received a reply from an AI bot.
It’s been 3 months now and I still haven’t received a refund

Respuesta de STUDIO CLOTHING
Great design and when you know your size it fits
Rigtig lækker Softshell jakke som sidder perfekt.
Hurtig levering
The howl experience was awful. Is such a shame that the howl “brand image” is so fake.
If you look at the Instagram page for example it looks so nicely done and dreamy. Therefore, one will expect to get such an amazing experience from purchasing to delivery. Not the case at all.
Despite charging a fortune for delivering, but let’s say that I get that. Instead of 1-3 days to get to you it takes almost 2 weeks. Well I would say that for €25 delivery charge will expect more effort.
I have order 2 dresses one of which was out of stock. However the website was not updated so you could still buy it. Let’s say that could happen too. However, nobody has contacted me about the issue until I did.
On the day that I agreed to get only one dress delivered I went back on the website and the dress which was “out of stock” was still there for purchase in the same size.
When the dress arrived the packaging looked to cheep and like no one even bothered to properly pack it. Additionally, I have been sent the invoice with both dresses.
At first I said that I will not bother saying anything, however then I thought that maybe someone will benefit from my review to make a better choice.
In few words: dress is ok but a bit misleading from the picture; poor customer service; poor update; poor packaging; the price does not match the brand image;

Respuesta de STUDIO CLOTHING
OK, so don't even start with this is a different shop. We know that is a BS answer. I ordered the lamb jacket and silk dress on 04/06/2024. Today is 05/31/2024. In that I time I have even moved. I have contacted these jerks multiple times with their stupid response that it was on backorder, however they emailed 4/30/2024 saying it was on the way and they would be shipping it shortly. Here we are entering June. I then asked for a refund 5/20/24 and got a response that they would get back to me. Absolute crickets. People, if you value your hard earned money- avoid this shop at all costs. They are thieves.

Respuesta de STUDIO CLOTHING
I ordered as I wanted to give them business as the company’s from my country family members and friends told me not to trust them and they were right ! I ordered three outfits as I have a wedding coming up after receiving the order I was very disappointed the shirt had no lining it was really uncomfortable the dupputa was completely different to what was on the web site when I complained and asked them to send details regarding returns it didn’t go down very well they offered to change dupputa and send another shirt with lining but by than I lost my trust in them ! I was emailed by three different people all so unprofessional
they kept offering an exchange and didn’t want to talk about giving my money back even tho their refund policy clearly states a full refund with money put into the account the order was placed with . I returned the parcel on the 20/9/2022 and am still waiting for them to confirm when money will be put back into my account . I have emailed several times but no response. Really poor communication from their end ! Extremely disappointed with this company i wish I listened to people when they told me not order from them ! I’m sorry to say but they’re a bunch of crooks !

Respuesta de STUDIO CLOTHING
These clothes shrink even in a cold quick wash,they are not prewashed to size.

Respuesta de STUDIO CLOTHING
My first purchase was a success. The dress is lovely and was received in 2 days with communication all the way re delivery.

Respuesta de STUDIO CLOTHING
Ordered a t shirt, wrong one turned up a week later, spoke to customer services useless, please please avoid this company like covid, utter cowboys!!

Respuesta de STUDIO CLOTHING
The clothes quality very cheap or average, replica. Sizes were not good, never received a refund. Returned the items through Post Office next day and as everyone on here never received a refund instead was laughed out. What consumers rights clients have? Never buy from them, disrespectful.

Respuesta de STUDIO CLOTHING
I get delivered order ans it's was horrible... Ask on Facebook seller for refund the provide me Bulgarian adress the say that refund will go to me after the receiving order back my post office provide that package is reach adress but stull no refund now the just ignore my massages 64usd in the bin.. Don't trust this shop..

Respuesta de STUDIO CLOTHING
Am delighted with my order was exactly as advertised and was delivered on time will definitely order again

Respuesta de STUDIO CLOTHING
Two months from my purchase date and still have not received a thing. customer service says its been delivered... maybe, but not to me. I asked for a refund and was told they can only issue 25% of the purchase price!! what a scam... mail courrier said they never delivered any parcel .

Respuesta de STUDIO CLOTHING
Bought two pairs of jeans plus delivery charges£24.99 never turned up yet I KEEP sending screen shots of the money leaving my account, yet I just keep getting generic replies re they cannot find my account number- I DIDNT have a credit account I paid right away- dense or what?! I guess my money will never be returned.

Respuesta de STUDIO CLOTHING
Tried to buy some clothes from there (and pay upfront as with most websites) but they wanted to do a credit check. Presumably to open a credit account, which I didn’t want. No way around it. Avoid.
Absolute joke of a company, I ordered a t-shirt from them back on July 7th and since then was charged for the shirt and have gotten zero confirmation emails. I have emailed them a few times requesting a refund and have got no response on each occasion. I would strongly advise you don't buy from them as it seems like they just take your money.

Respuesta de STUDIO CLOTHING
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