Summit Energies Opiniones 

25
TrustScore: 3.5 sobre 5

3,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

The Initial installation was ok but when we asked about small issues later we were told they would be addressed at the first service. We rang to book our first service after a year and were told they... Ver más

Valorada con 1 estrellas sobre 5

Please be very careful when dealing with Summit Energies. We have a problem wih our solar (not caused by Summit) I ask for them to come and check our system. I had to chase them a few times to conf... Ver más

Valorada con 5 estrellas sobre 5

From the first visit we have been impressed with this company. We decided to have an air source heat pump. They were recommended to us from a solar panel provider. At the first visit, Matt went abo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic ongoing service from Matt and the team at Summit. We had a heatpump installed after our boiler broke last winter and they went out of their way to get it installed quickly so we'd have heati... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de energía solar

Escrito por la empresa

We specialise in Ground Source Heat Pumps, Air Source Heat Pumps, and Solar technology. We are based in South Wales and cover the whole of the UK. We have a range of completed projects, some of which are featured in Case Studies. Request your free estimate today.


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

25 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,6

Todas las opiniones

(25)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Once the job was done they were not interested

The Initial installation was ok but when we asked about small issues later we were told they would be addressed at the first service. We rang to book our first service after a year and were told they would be back in touch when the engineer would be in our area the following month, we rang again each month having the same sort of reply at first and then after 4 months we were ghosted with our calls not answered and messages not responded to. We found a reputable company locally to carry out our service who found 2 things which were wrong which should have been addressed at the time of fitting and we will have to pay for putting right. We feel a bit conned by how pleasant professional and efficient they presented at the outset.

10 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great installation.

Great installation and consultant crew who worked efficiently and creatively to complete the installation very quickly. We are both impressed and pleased with how well the air source heat pump works, thank you.

1 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good service from start to finish

Summit installed an air source heat pump system on time and on budget, designing a system to cope with 8mm piping to radiators, managing the entire project. All working very well.

9 de septiembre de 2025
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hello Allan
Thank you for leaving us a 5* review.
The whole team appreciate such positive feedback and it's great to know the heat pump is working well.
Thank you again.

Valorada con 5 estrellas sobre 5

Air Source Heat Pump Installation

The survey was thorough and the work that was to be carried out was explained to us in detail. The work was completed in five working days with the minimum of disruption. Would not hesitate to recommend Summit Energies.

7 de julio de 2025
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Mr Solomons
Thank you so much for taking the time to leave us such a positive review.
It's also great to hear that you would recommend us to others.
Many thanks from the team.

Valorada con 4 estrellas sobre 5

Summit Energies -Recommended

Summit Energies completed a detailed survey of my property and provided a competitive quote (benchmarked against 2 other suppliers) for the supply and installation of a heat pump and replacement radiators. Matt demonstrated superior knowledge compared to the other suppliers, and I was happy therefore to select Summit for the work.The 5 day installation and commissioning was expertly completed by Summit so I would definitely recommend them.
Looking forward to a cold winter to thoroughly test my new heating system.
I’m still waiting for my handover pack - hence the 4* review.

13 de abril de 2025
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Mark
Thank you for taking the time to leave a review. We greatly appreciate your feedback.
It's lovely to hear that you would recommend us in the future.
Apologies for the delay in getting your handover pack to you.
Many thanks from all the Summit team.

Valorada con 5 estrellas sobre 5

Really impressed so far 9 months in

The installation took about a week. The team worked extremely well and the system has worked perfectly ever since. The conversion from lpg to a heat pump was the best thing ever. No regrets whatsoever. Hats off to the chaps at Summit

7 de septiembre de 2025
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Catherine
Thank you for the 5* review. The Summit team appreciate such positive feedback.
Plus it's great to hear that your system is working so well for you.
Thank again.

Valorada con 5 estrellas sobre 5

Installation of Heat Pump

The replacement of my gas boiler with a heat pump went so smoothly. From the beginning the survey and analysis of the needs of my home appeared thoroughly professional. For once, I am looking forward to winter to experience the pump in full operation. It is so good to be dealing directly with a local firm which has the experience and expertise to support me through this journey

5 de mayo de 2025
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hello Paul
Thank you so much for taking the time to leave a 5* review and share such lovely feedback.
It's greatly appreciated by the team.

Valorada con 5 estrellas sobre 5

Excellent company

This company was recommended to me by a friend who had used them and it was a great recommendation. From the very start they were professional and had excellent communication. I was a bit anxious having a complete new heating system installed but on the first visit to do the survey Matt was very reassuring. He listened to what we wanted and didn't want then worked around that to produce a layout that suited us. The installation was excellent very tidy and neatly put in, the whole system looks great and the cost reasonable considering the amount of work involved. The system works well. Very happy with this company and have recommended them to others.

10 de febrero de 2025
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Kevan
Thank you for leaving such a positive review.
It's great to know that you're happy with your new system and have recommended us to others.
Thanks again from the Summit team.

Valorada con 5 estrellas sobre 5

Summit are an excellent team

I had a Samsung high temperature air source heat pump, heating radiators, installed in July. Summit were prompt in providing me with estimates after discussions regarding my specific requirements and dealing with an old house. They dealt with all the preceding formalities in arranging the EPC and applying for the government grant. My house is very old and required working in limited space in both a roof void and the bathroom airing cupboard.In the latter a vented hot water tank was replaced with a new made to measure unvented tank. The tanking and completed pipework in the airing cupboard can only be described as a work of art! The existing cold water tank and central heating top up tanks were dismantled and removed along with associated pipework. The installation was completed in four days and commissioned on the fifth.Once started there was no let up from Matt and Alan until the installation was finished. Problems, mainly associated with working in an old house were quickly solved and throughout no mess was made and the house left clean and tidy at the end of each day. My existing radiators have not been replaced and the pump is providing loads of hot water and a comfortable warm house. I have had one slight hiccup in that the pump shut down both water and heating over a week end, but the immersion can be activated alone and this kept us going until I could contact Summit. I rang mid morning, explained the problem, and Matt arrived in the afternoon on his way home from a job and had the pump up and running within 45 minutes. Truly excellent service. My fault was a blocked strainer in the system and once this was cleared the pump has been working beautifully. Summit have been brilliant for me in all respects.

19 de julio de 2024
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Mr Reed
Thank you so much for the wonderful review. The team always appreciate such positive feedback.
We're pleased your system is working well for you and Matt was able to quickly resolve your recent issue.
Many thanks again.

Valorada con 5 estrellas sobre 5

I recommend this company

Great installation of solar panels, battery and heat pump. Company very helpful and technically competent. Installation was quick, friendly and cleanly done.
House is now warmer than ever even in freezing weather and costs less to run than my old gas boiler.
I recommend this company

28 de agosto de 2024
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Good morning Peter
Thank you so much for our 5* review. The Summit Energies team appreciate such positive feedback and we're all glad to hear that both of your systems are working well for you.
Many Thanks.

Valorada con 5 estrellas sobre 5

Thanks Summit & Matt

We searched for 4 months looking for a competent person/company to repair our Mitsubishi air source system. We were let down twice with people not turning up as arranged. Thank goodness we contacted Summit. Technically very experienced & knowledgeable with air source systems. Matt was terrific & carried out everything that had been recommended.
I would highly recommend them to anyone who needs either installing, repairing or servicing.
We have found that an air source system is a great heating system, especially with solar panels.
Warrick Duffy.

9 de octubre de 2024
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Mr Duffy
Thank you so much for taking the time to leave such a wonderful review, the whole team at Summit appreciate such positive feedback.
We are pleased we could help with your existing heat pump system and that it's now working more efficiently for you.
Thanks again.

Valorada con 5 estrellas sobre 5

Great project delivered superbly by a very customer focused company

We had a great experience having Summit Energies specify and install a large 8kW Solar PV system at our home in May this year (22 large panels with batteries and an ability to use Solar for hot water heating). We were very pleased. The panels and battery installation look great too.

As a professional engineer myself I had high expectations going into the project and Summit met and exceeded them all and I was very satisfied with all aspects. The advice and explanation prior to, and throughout the project was excellent and Summit went the extra mile in several aspects which was really appreciated and the mark of a great company and a testament to the team. Summit Energies in my experience are a very customer focussed company who demonstrate and deliver to high standards in all they do and who give great communication and support along the way.

All work was completed to a high standard and it was a real pleasure to engage with all the Summit team throughout. Special mention to Graham Allen for his expertise, Andy and Cath who were brilliant in managing and erecting what was a complicated scaffold, Alan and Henry for a brilliant electrical installation to a high standard, Matt for his experience and persistence on the hot water tank!, Neil and Cheryl for their great advice and support from the Summit office and of course Dave as company lead who was very involved and supportive throughout.

So thank you Summit team! Very happy and already seeing the payback benefit starting to be realised.

Neil Roberts
Magor

17 de mayo de 2024
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Neil
Thank you for the amazing review. Its great to hear that your overall experience with Summit Energies has been so positive and that the system is working well.
All of the team appreciate such wonderful feedback.
Thanks again.

Valorada con 1 estrellas sobre 5

Please be very careful when dealing…

Please be very careful when dealing with Summit Energies.
We have a problem wih our solar (not caused by Summit) I ask for them to come and check our system. I had to chase them a few times to confirm a booking and finally after 5 weeks we were given a date.
They sent an invoice for me to be paid upfront then cancelled the appointment twice more, one less than 50 minutes before they were due to arrive.
I asked for my money back, which was promised same day but did not arrive until the following day and after I had to chase again.

19 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from Summit Energies…

Excellent service from Summit Energies from the first visit from Matt who was very helpful and gave good advice until the installation of our Heat Pump can highly recommend this company first class service from start to finish Thank you

9 de marzo de 2024
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Derek, thank you for taking the time to leave us a 5* review, its hugely appreciated.
It's great to hear you were happy with our overall service, thank you again.

Valorada con 5 estrellas sobre 5

It was a real pleasure to work with…

It was a real pleasure to work with Summit. Especially as they are local to us. They visited site to gauge the work and ensure that they met our requirements with the contract. They arrived on site very quickly and worked had in a cramped and difficult space to install our new Heat Pump, Radiators and Solar PV system.
They were always polite and very professional. I have already recommended them to other contacts and friends as a good company to do business with.

14 de noviembre de 2023
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Hi Duncan
Thank you for the lovely comments and 5* review, its greatly appreciated by all of the Summit Energies team.
Thanks again.

Valorada con 5 estrellas sobre 5

Solar and battery installation

We had solar panels and a battery installed by Summit about a month ago. They were a very professional and helpful. Graham came out to look at our property so that he had a realistic idea of what the situation of our roofs were. I had quotes from other companies but they didn't inspect the property. The installation happened sooner than I expected, and was done rapidly and efficiently by a large team. The results are really good and we are very happy with the operation of the solar - battery setup so far. The aftercare has also been very good, with Summit providing the requisite certificates for the SEG tariff application as soon as I asked for them. All in all, highly recommended.

11 de enero de 2024
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Thank you so much for taking the time to leave us a 5* review. The Summit Energies team appreciate your comments and are glad you're happy with our service. Thank you again.

Valorada con 5 estrellas sobre 5

Excellent company and great customer service

Summit Energies was recommended to us by friends as we wanted to install solar panels and a battery.

Graham from Summit promptly came out for a home visit after our inquiry and he was fantastic, very informative and explained everything and made the whole process go smoothly. He went above and beyond in arranging the fitting prior to Christmas and sorted all the paperwork side of the process. He gave lots of helpful advice and was brilliant in helping find a location for the cable to our fuse box which would look aesthetically pleasing. He paid a lot of attention to detail.

Alan and the team who came out promptly on the day of installation and they were all very friendly and professional and had the system installed in no time. Once the system was set up and commissioned Alan explained how the app works and gave lots of helpful advice and tips regarding our new solar and battery system.

We have had no issues and the system works perfectly. Customer service was amazing and everyone who helped from the start to the finish of the process have been amazing. We are so pleased and couldn't recommend Summit Energies enough and their prices are very competitive.

Thank you Graham, Alan and everyone at Summit Engeries, we couldn't be happier with the system.

28 de noviembre de 2023
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Many thanks for the lovely 5* review. Much appreciated by all of the Summit team.

Valorada con 5 estrellas sobre 5

Fantastic ongoing service

Fantastic ongoing service from Matt and the team at Summit. We had a heatpump installed after our boiler broke last winter and they went out of their way to get it installed quickly so we'd have heating again after a chilly few weeks! There were a couple of teething problems with the install based on the type of setup we'd asked for (basically combining solar thermal into the system) and Summit came back multiple times until they'd ironed them all out, no questions asked & free of charge. We really appreciate the great service they've provided us!

28 de noviembre de 2023
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Sorry for the delayed response.
Many thanks for the 5* review. Much appreciated by all the Summit team.

Valorada con 5 estrellas sobre 5

Brilliant customer service

Brilliant customer service, great staff very respectful and great product and installation

1 de abril de 2023
Opinión espontánea
Logotipo de Summit Energies

Respuesta de Summit Energies

Sorry for the delayed response.
Many thanks for the 5* review. Much appreciated by the Summit team.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más