Been using summits for a couple of years now and cannot fault them. Friendly knowledgeable staff, who care about helping and always have time for questions. Family run independent shop wi... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Superb fast ordering and delivery service from this family run business. Comprehensive first aid kit supplied at great price. Thank you for your excellent customer service.
J'ai acheté plusieurs T-shirts à manches longues SAHARA Active Line chez Vet Sécurité. Il sont très agréables à porter et ne produisent quasiment pas d'odeurs de port contrairement à beaucoup de texti... Ver más
I was looking for some new walking poles: Summits had them at an excellent price - £10 cheaper than if I'd bought from Amazon and I get the pleasure of supporting a family business too. The poles arri... Ver más
Información sobre la empresa
Escrito por la empresa
Summits Outdoor Gear is one of Scotland's leading independent outdoor sports retailers based in Paisley. We offer an extensive range of outdoor gear including skis, snowboards, climbing gear, camping gear and hiking gear, camping equipment as well as a wide range of outdoor and lifestyle clothing. In-store, enthusiastic staff are pleased to offer expert boot fitting and essential advice from first hand experience. Online we offer convenience, prompt delivery and excellent after-sales service. We also specialise in specific customer orders and thus will do our best to source hard to get items. The staff all love the outdoors and outdoor gear and regularly use the products we sell.
Información de contacto
36 Moss Street, PA1 1BA, Paisley, Reino Unido
- 01418893360
- sales@summits.co.uk
- summits.co.uk
4,7
Excelente
691 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Not 24 hour delivery as advertised
Not 24 hour delivery as advertised. Ordered on Friday morning expecting a Monday delivery as needed items for a holiday on Wednesday. Not arrived Monday, get a message on Tuesday to say will be Wednesday delivery which will be too late. Really frustrating.
1 de septiembre de 2023
Opinión espontánea
Respuesta de Summits Outdoor
Hello,
We are terribly sorry to hear this - may you please get in contact with us on 0141 889 3360 and we shall do everything we can to help.
We are sorry our courier has let you down in this instance but we can certainly take this up with them straight away.
Thanks for supporting a family business.
Kindest regards
The Summits Team!
An excellent shopping experience
We bought an Outwell tent from Summits outdoors . To be honest we were a little disappointed as the tent had some manufacturing faults . However the service from Anna at Summits was outstanding. She liaised with Outwell , kept in touch with us regularly and always kept her promises. This is a company with integrity and reliability so I can recommend them to everyone.
17 de agosto de 2023
Opinión espontánea
Respuesta de Summits Outdoor
Hello Sue,
Thank you very much!
That's very kind of you to say - we are always happy to help and we hope to hear from you again in the near future.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Quick delivery.
I recently ordered a Patagonia Ultralight Black Hole Mini Hip Pack 1L. They were fast in returning emails and managed to get the item delivered on time for a recent trip to Scotland. Highly recommend using them.
8 de julio de 2023
Opinión espontánea
Respuesta de Summits Outdoor
Hello,
Thank you kindly for taking the time to leave a review. We appreciate your kind words and support of a family business.
Hope our paths cross again in the not too distant future.
Kindest regards
The Summits Team!
Speedy Delivery
Speedy Delivery, great prices and as described. Fully recommend. Thanks guys.
18 de julio de 2023
Opinión espontánea
Respuesta de Summits Outdoor
Hello Josh,
Thank you for your 5 star rating!
We appreciate your time and support of a family business.
Have a fantastic weekend!
Kindest regards
The Summits Team!
No surprise this company has 5 stars
No surprise this company has 5 stars
I had an issue with my item but Anna and the team couldnt have handled it any better, going above and beyond what could be expected. The service is unbeatable *****
14 de julio de 2023
Opinión espontánea
Respuesta de Summits Outdoor
Hello Robert,
Thank you so much!
What a fantastic review, we appreciate you taking the time to review our store and personally, i wish to thank you for your kindness.
Have a fantastic trip, take care for now!
Kindest regards
The Summits Team!
Very helpful customer service
Very helpful customer service. The price beat all other retailers we looked at, will be shopping here again.
13 de junio de 2023
Respuesta de Summits Outdoor
Hello,
Thank you for your kind review!
We appreciate your taking the time to share your thoughts and your support of a family business.
We remain as competitive as we are able to so if you require any further outdoor equipment, you know where we are.
Take care for now!
Kindest regards
The Summits Team
Speedy service at a great price
I was looking for a 1-person backpacking tent at short notice, and didn’t like most of the latest models in my price range at major retailers. Summits was one of the only stores in the UK to still have a last-season tent which I really liked. Great price and free delivery which was fast and on time despite me being nowhere near Glasgow! Couldn’t recommend enough.
6 de junio de 2023
Opinión espontánea
Respuesta de Summits Outdoor
Hello Peter,
Thank you for your 5 star review!
We are glad to have been able to kit you out this Summer and we know it will serve you well on many adventures to come.
Thanks for supporting a family business and we look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
I needed to return a Vango Nevis and…
I needed to return a Vango Nevis and Anna was so helpful. They really went above and beyond to help me with my return. The other staff were also very helpful in helping me pay and process the return charged by Vango. 5 stars for a prompt, friendly and amazing service.
1 de mayo de 2023
Opinión espontánea
Respuesta de Summits Outdoor
Hello,
Thank you very much for taking the time to leave us a kind review.
It was our pleasure and we are glad we were able to get everything sorted for you.
We appreciate your support of a family busines and hope to hear from you again in the near future.
Take care for now!
Kindest regards
The Summits
Amazing outdoor shop
Amazing outdoor shop. Staff are fantastic, helpful and friendly. Highly recommended 👌
31 de marzo de 2023
Respuesta de Summits Outdoor
Hello Keith,
Thank you very much for your kind review!
We appreciate your support of a family business and we look forward to seeing you again soon.
Kindest regards
The Summits Team!
Very helpful company with a great…
Very helpful company with a great customer service
2 de abril de 2023
Respuesta de Summits Outdoor
Hello again Tobias,
Thank you for taking the time to leave us a kind review.
We appreciate your support and look forward to hearing from you again in the near future.
Kindest regards
The Summits Team!
Respuesta de Summits Outdoor
Anita,
Thank you kindly for such a fantastic review!
We really appreciate your time and support of a family business.
Look forward to hearing from you again very soon.
Kindest regards
The Summits Team!
Best people ever to buy from
Best people ever to buy from, customer service excellent, queries dealt with within a day - usually within an hour or two - no issue too big or too small, prices might be a tad on the high side for some things, but you can't buy good service and summits have that in bucketloads.
30 de marzo de 2023
Respuesta de Summits Outdoor
Hello again Heather,
You are an angel. Thanks for taking the time to leave us such a kind review.
We really appreciate it and your support of a family business.
Have a cracking weekend.
Kindest regards
The Summits Team!
Great price and fast delivery
27 de marzo de 2023
Respuesta de Summits Outdoor
Hello Tim,
Thank you for your 5 star rating.
We appreciate your time and support of a family business.
Kindest regards
The Summits Team!
Great outdoor shop and website
Good range of products at competitive prices. Staff very friendly and helpful
26 de marzo de 2023
Respuesta de Summits Outdoor
Hello Ian,
Thank you for your kind review.
We hope to see you very soon and we do appreciate your continued support of a family business.
Kindest regards
The Summits Team!
Great team, lovely family business!
My purchase was inadvertently left with a neighbour, for which I wasn't given a card from the delivery firm advising as such. The staff at Summits were super helpful and very personable in establishing this for me and ensuring I got my purchase without issue!
17 de marzo de 2023
Respuesta de Summits Outdoor
Hello,
A pleasure to hear from you again and thanks for taking the time to leave us a review.
Glad we were able to help! Hope you had a lovely Easter.
Kindest regards
The Summits Team!
Great, no fuss service.
They despatched our item really quickly, just as advertised, and the roll mat was just as described.
Great service,
Many thanks
22 de marzo de 2023
Respuesta de Summits Outdoor
Hello,
You are very welcome!
Thanks for taking the time to leave a kind response and we do hope it continues to serve you well.
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Prompt delivery.
20 de marzo de 2023
Respuesta de Summits Outdoor
Hi Diana,
Thank you for your review.
We appreciate your time and support of a family business!
KIndest regards
The Summits Team!
Respuesta de Summits Outdoor
Hello Joanna,
I hope you are well.
Thank you very much for your kind review! We are proud to offer free, next-working day delivery on orders over £50!
We appreciate your support of a family business.
Kindest regards
The Summits Team!
Great company
Quick delivery. Unfortunately, the item wasn't suitable so I had to return it. Extremely quick at refunding me. I would recommend and use the company in the future
27 de febrero de 2023
Respuesta de Summits Outdoor
Hello Helen,
Thank you very much for your kind review.
We appreciate your support of a family business and hope to hear from you again in the near future.
Kindest regards
The Summits Team!
Great communication and service
Great communication and service, would recommend to anyone
9 de marzo de 2023
Respuesta de Summits Outdoor
Hello David,
Thank you for you 5 star response to our family business.
We appreciate your support and look forward to hearing from you again soon.
Kindest regards
The Summits Team!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.