Exceptional service from all staff and by far most amazing smelling fragrance’s I’ve ever smelt, I’ve tried so many around the world and have purchased lot of moneys worth of oils and purfumes in my l... Ver más
Localización
Cambiar localizaciónChurchill Square Shopping Centre, BN1 2TE Brighton and Hove, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
A friendly salesman in the Brighton shop suggested some fragrances I really liked following a chat about what I liked, I returned to the store when they ran out & another friendly salesman suggested... Ver más
La empresa ha respondido
I visited the Sunnamusk Brighton store on Friday. Although slightly tucked away, the store offered a delightful array of Arabian scents, enough to attract anyone who appreciates a signature fragranc... Ver más
La empresa ha respondido
The customer service was amazing. They were so patient with me whilst I tried everyyy scent to find the one I really liked. But what really made them stand out to me was when I had to come back a few... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Información de contacto
Churchill Square Shopping Centre, BN1 2TE, Brighton and Hove, England, Reino Unido
4,4
Excelente
24 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff was very helpful
26 de febrero de 2026
Respuesta de Sunnamusk London - Brighton
Dear Jafar
Thank you for your wonderful feedback. We’re delighted to hear that our staff were very helpful!
Kind Regards
The Sunnamusk Team
The woman in the Brighton store…
The woman in the Brighton store really knows how to sell 😂👍 10/10
Might go there for just a talk and smelling knew stuff but I still end up buying something 😂
24 de enero de 2026
Respuesta de Sunnamusk London - Brighton
Dear Harry
Thank you for your fantastic review! We’re delighted to hear you enjoyed your visit to our Brighton store and had such a fun experience with the team. We look forward to welcoming you back again soon!
Kind Regards
The Sunnamusk Team
good customer service from Hafsah
15 de enero de 2026
Respuesta de Sunnamusk London - Brighton
Hi Rhema,
Thank you for your feedback! We’re pleased to hear you received great customer service from Hafsah.
Kind regards,
The Sunnamusk Team
brighton store
brighton store. lady staff very friendly but i always have to ask what specials are on as they dont willingly advertise them in shop. can be very annoying.
10 de enero de 2026
Respuesta de Sunnamusk London - Brighton
Hi Carol,
Thank you for your feedback. We’re pleased to hear you found our Brighton team friendly and appreciate your comments regarding in-store promotions. Your feedback has been noted and will be shared with the team to help improve the customer experience.
Kind regards,
The Sunnamusk Team
A big thanks to all the staff at…
A big thanks to all the staff at sunnamusk Brighton
Very helpful people
10 de enero de 2026
Respuesta de Sunnamusk London - Brighton
Hi Stephen,
Thank you for your kind words! We’re thrilled our team at Brighton could provide a helpful and welcoming experience.
Kind regards,
The Sunnamusk Team
Back for more
A friendly salesman in the Brighton shop suggested some fragrances I really liked following a chat about what I liked, I returned to the store when they ran out & another friendly salesman suggested some other options but I preferred what I was used to. I bought a larger bottle to last longer, got a free candle & have also previously bought some variety sample packs that were great
14 de octubre de 2025
Respuesta de Sunnamusk London - Brighton
David,
We're happy to hear that you enjoyed your experience in our Brighton shop. It's great to know that our team members were helpful in suggesting fragrances you liked, and that you were pleased with your purchase and the candle. We appreciate your positive feedback regarding the sample packs as well.
Best Wishes
The Sunnamusk Customer Care Team
great service and beautiful perfumes
12 de septiembre de 2025
Respuesta de Sunnamusk London - Brighton
Hi Brex,
We’re delighted you enjoyed both our service and perfumes. Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The Sunnamusk Customer Care Team
Respuesta de Sunnamusk London - Brighton
Hey Leila,
Thank you for the kind words about our staff! We’re glad you had a positive experience with us.
Kind regards,
The Sunnamusk Customer Care Team
Respuesta de Sunnamusk London - Brighton
Hi Leon,
Thank you so much for your lovely feedback! We're really pleased to hear our team made a positive impression with their patience and politeness. If there's anything we could’ve done to make it a full 5-star experience, we’d love to hear your thoughts.
Warm regards,
The Sunnamusk Team
The customer service was amazing
The customer service was amazing. They were so patient with me whilst I tried everyyy scent to find the one I really liked. But what really made them stand out to me was when I had to come back a few days later after my purchase because my whole bottle spilled out, and they immediately gave me a new one. They are the best!
23 de mayo de 2025
Respuesta de Sunnamusk London - Brighton
Hey KK,
Thank you for your kind words and for sharing your experience. We’re glad we could resolve the issue quickly and make your experience a positive one!
Kind Regards,
The Sunnamusk Customer Care Team
Respuesta de Sunnamusk London - Brighton
Hey Jaydon,
We appreciate your lovely review! It’s great to know our in-store team was super helpful in guiding you to a scent you love.
Kind Regards
The Sunnamusk Customer Care Team
Lasts and smells amazing!
Lasts and smells amazing! I love this place and discovered them via brighton, they are amazing
16 de mayo de 2025
Respuesta de Sunnamusk London - Brighton
Hey Darknatious,
Thank you! We’re so glad you found us in Brighton and that our scents made a lasting impact.
Kind Regards,
The Sunnamusk Customer Care Team
Friendly and knowledgeable staff and…
Friendly and knowledgeable staff and didn't feel pressured to buy
26 de abril de 2025
Respuesta de Sunnamusk London - Brighton
Thank you, Roger! We’re glad our team made your visit relaxed and enjoyable.
Kind Regards,
The Sunnamusk Customer Care Team
Exceptional service from all staff and…
Exceptional service from all staff and by far most amazing smelling fragrance’s I’ve ever smelt, I’ve tried so many around the world and have purchased lot of moneys worth of oils and purfumes in my life time but this is the best every where I go I get stopped and asked what I’m wearing and am glad to share to give others the same feeling as my self to smell and feel this beautiful wearing the oils and purfumes. Thank you for making this happen! Truly happiness in a bottle!
14 de abril de 2025
Great people and scents
Great people, great scent and would definitely purchase again.
29 de marzo de 2025
Literally the worst smell in the world
The first thing is, I find it so offensive as I walk through the doors of Churchill Square. All I can smell is that repulsive smell it smells like sweet vomit. This place should have doors!
I wish they’d remove it from Churchill Square. YUCK
7 de octubre de 2024
Opinión espontánea
Respuesta de Sunnamusk London - Brighton
Hi,
Thank you for sharing your feedback. We’re sorry to hear that the fragrance didn’t appeal to you. Our goal is to provide a welcoming atmosphere for all our customers, and we understand that scent preferences are personal. We’ll take your comments into consideration as we continue to refine the experience we offer.
If you have any further concerns or suggestions, please feel free to reach out.
Best regards,
Sunnamusk Customer Care Team
During a shopping trip
During a shopping trip, I was introduced to a selection of new fragrances. After receiving scented cards, I continued browsing, but one scent stood out: Golden Dust. Its refined and elegant character caught my attention, compelling me to return immediately and try it on my skin.
After testing several options, the choice was clear. The fragrance has excellent longevity and a timeless sophistication. The staff were incredibly courteous and professional, also informing me about an exclusive promotion and the loyalty programme.
I purchased two bottles and will undoubtedly repurchase it. A distinctive, sophisticated fragrance—highly recommended.
10 de marzo de 2025
Happy to say your workers are the best…
Happy to say your workers are the best ..They made sure i went for the best.They were patient and kind to me ..
25 de septiembre de 2024
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.