Always a lovely experience buying from here. The staff are attentive and will let you try other products with no hard push to buy. I first came across the brand in Manchester. I was looking for a new... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónPollok, G53 6EQ Glasgow, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
2 girls were good to deal with fun interaction & most definitely the best fragrances I've had in a long time I will be back for more
La empresa ha respondido
The girl was really helpful, was willing to provide loads of samples and even try the oils comparing them to the sprays and there is a big difference. Personally I prefer the oils, feels more luxury a... Ver más
La empresa ha respondido
The young man who served me in Silverburn Glasgow was very engaging. He took time to explain the different products and let me smell the scents. I love middle eastern perfumes so I purchased a bottle... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Sunnamusk is a British fragrance house adored for its elegant and captivating scents inspired by the beauty of Arabia, led by co-founder Kazi Abidur Rahman. The Sunnamusk journey started in 2009 from humble beginnings on the streets of East London, where five brothers settled into the bustling Whitechapel market bringing an Eastern-inspired aroma to the heart of London. An unwavering commitment to a philosophy of ‘Fragrance First’ propelled Sunnamusk from market stalls to Malls and stores quickly opened across the United Kingdom and eventually into Europe. Today the Sunnamusk portfolio of products has expanded beyond Eau de Parfums to include heavenly home fragrances, rich perfume oils infused with our signature scents and bespoke fragrances available across a network of 36 exclusive Sunnamusk branded stores and ecommerce sites in 5 countries. Kazi Abidur Rahman, co-founder and brand director, remains the driving force behind Sunnamusk. His passion for design, graphics and video along with an expert nose for beautifully-formulated fragrance, has helped transform Sunnamusk from a small bespoke brand to an instantly recognised label. Sunnamusk invites you to embark on an immersive fragrance journey that inspires and enchants, making the world a more beautiful place, one scent at a time.
Información de contacto
Pollok, G53 6EQ, Glasgow, Reino Unido
4,6
Excelente
71 opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
2 girls were good to deal with fun…
2 girls were good to deal with fun interaction & most definitely the best fragrances I've had in a long time I will be back for more
2 de marzo de 2026
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Dear John
Thank you for your fantastic feedback. We’re delighted to hear you enjoyed your interaction with our team and that you loved the fragrances. We look forward to welcoming you back for more!
Kind Regards
The Sunnamusk Team
Fantastic smelling perfumes especially…
Fantastic smelling perfumes especially the oils. Very long lasting
25 de febrero de 2026
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Dear Duncan
Thank you for your fantastic review. We’re thrilled to hear you enjoy our perfumes and oils, and that they are long-lasting!
Kind Regards
The Sunnamusk Team
Ittars from a different continent
Yhe service was really good everything was explained succinctly and the presentation box eZ really good
25 de febrero de 2026
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Dear Rafagat
Thank you for your wonderful review. We’re thrilled to hear you enjoyed our service, clear explanations, and the presentation of your box!
Kind Regards
The Sunnamusk Team
Lovely oils
Always a lovely experience buying from here. The staff are attentive and will let you try other products with no hard push to buy. I first came across the brand in Manchester. I was looking for a new perfume but everything either smelled the same or there was very little scent. Stopped by the stall and was so impressed. Golden Dust and Night Illusion are our favourites. Have had many compliments over the years and the scent from the oils lasts for hours.
24 de febrero de 2026
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Dear Shirley
Thank you for your wonderful feedback. We’re delighted to hear you consistently enjoy your experience with us and that Golden Dust and Night Illusion remain your favourites. It’s fantastic to know you’ve received so many compliments over the years!
Kind Regards
The Sunnamusk Team
The personality of the staff at…
The personality of the staff at Silverburn. I have used Sunnamusk for a number of years now and the dedication of the girls to explain the fragrances are excellent. I have tried most of them...beautiful.
8 de enero de 2026
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Jean,
Thank you for your feedback! We’re thrilled that our team at Silverburn could guide you through our fragrances and that you continue to enjoy Sunnamusk products over the years.
Kind regards,
The Sunnamusk Team
The girl was really helpful
The girl was really helpful, was willing to provide loads of samples and even try the oils comparing them to the sprays and there is a big difference. Personally I prefer the oils, feels more luxury and different to the usual sprays you get with all other aftershave and perfumes. It's an extra nice touch.
13 de diciembre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Alan,
We're glad you enjoyed your experience and appreciate the helpful service. It's great to hear you discovered the unique luxury of our oils compared to the sprays. Thank you for sharing your preference!
Best Wishes
The Sunnamusk Customer Care Team
Respuesta de Sunnamusk London - Silverburn Shopping Centre
T,
We appreciate your high rating! We are so glad you enjoyed the aftershave and thank you for letting us know about your experience.
Best Wishes
The Sunnamusk Customer Care Team
Beautiful perfume
The staff are so lovely when dealing with them, they let you smell the different scents so you can choose which you want to buy. If I had the money I would be buying them all. Only disappointment was the Amber Rose gift set was sold out but it just shows people love that scent.
11 de diciembre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Debbie Gray,
We're glad you enjoyed your experience with our staff and scents. We appreciate your feedback regarding the Amber Rose gift set being out of stock. It's great to know it's so well-loved!
Best Wishes
The Sunnamusk Customer Care Team
Friendly and approachable sales person…
Friendly and approachable sales person who was also very knowledgeable.
30 de octubre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Alison,
Thank you! We’re glad you found our staff friendly and knowledgeable.
Kind regards,
The Sunnamusk Customer Care Team
The young man at the stant in…
The young man at the stant in Silverburn mall , wasn't professional at all ! He had direct way and no manners ..
Me and my partner went there to buy the product, without need any help or promotion.. so we would buy it anyway..
But he was so unprofessional who make us regret getting it that day...
Also , when I ask for a sample, the lovely ladies always give us more than 3 or 4 .. this time the young mon with an attitude just said :" We don't have the Victory ,this it only what they give us "
So we left quite disappointed and with not good vibe ...
I was expecting better face tl face sale but ... that shows lack of appreciation from a loyal customers and much more ...
Thank you
30 de noviembre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Argyro,
We’re very sorry to hear about your experience at the Silverburn stand. This is not the level of service we expect from our team. Please contact our customer care team with the details of your visit so we can investigate further and address your concerns.
Kind regards,
The Sunnamusk Customer Care Team
Perfect service with plenty of knowledge of products As always good service with staff when…
As always good service with staff when products . Very experienced with knowledge of each perfumes and also helpful with testers available .
28 de noviembre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi John,
Thank you for your kind words. We’re glad to hear our staff could provide helpful advice and that you had a great experience with testers and products.
Kind regards,
The Sunnamusk Customer Care Team
Thanks I love the product that I got…
Thanks I love the product that I got and the assistant was so nice to the customers.
15 de noviembre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Shabani,
Thank you for your lovely feedback! We’re so glad you love your product and had a great experience with our team.
Kind regards,
Sunnamusk Customer Care Team
The sales advisor was awesome
The sales advisor was awesome. She listened and advised based on her knowledge of the scent profiles I specified as I was actually buying for my husband as well.
21 de octubre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Ruby,
Thank you for the fantastic feedback! We’re delighted that the advisor took great care in helping you choose the perfect scents.
Kind regards,
Sunnamusk Customer Care Team
Shop v online
I love it, I wear it most of the time. It was cheaper to buy in the shop than online which was a nice touch and was given additional 15% off.
2 de noviembre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Danielle,
Thank you for your kind words! We’re so pleased to hear you’re enjoying your fragrance and that you appreciated the in-store pricing and additional discount.
Kind Regards,
The Sunnamusk Customer Care Team
Fabulous long lasting scents
Friendly, non-pushy assistants. Listened to my scent preferences and suggested possible fragrances which may suit taste.
10 de octubre de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Ann Marie,
We're glad you enjoyed your experience. It's wonderful to hear that our assistants were helpful in understanding your preferences and suggesting suitable fragrances. Thank you for your feedback.
Best Wishes,
The Sunnamusk Customer Care Team
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Allison,
Thank you so much for the glowing feedback! We’re thrilled you’re enjoying your Sunnamusk fragrance and really appreciate the 5-star support.
Kind regards,
The Sunnamusk Customer Care Team
Really wonderful scents!
Really wonderful lasting scents! I bought the perfume oils and scented candles and was given an excellent service from Sunnamusk from start to finish by the lovely team in Silverburn.There is a wide variety of scents in oils and sprays in si mnay amazing blends.My go to place for gifts now. You just cant go wrong with SunnaMusk. I'd recommend to everyone.
9 de julio de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hey Sophie,
Thank you so much for the kind words! We're thrilled to hear you had a great experience at our Silverburn store and that you're loving the perfume oils and scented candles. It's wonderful to know Sunnamusk is now your go-to for gifts – we truly appreciate your recommendation!
Kind regards,
The Sunnamusk Customer Care Team
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hey Shirley,
We’re so glad to hear you’re loving everything – thank you for the amazing feedback and support!
Kind regards,
The Sunnamusk Customer Care Team
Assistant very helpful in helping me…
Assistant very helpful in helping me choose my product.
5 de julio de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hi Louisa,
We're so happy to hear you had a great experience in-store. Helping you find the perfect fragrance is what we love to do!
Warm regards,
The Sunnamusk Team
Very helpful staff and great products
6 de junio de 2025
Respuesta de Sunnamusk London - Silverburn Shopping Centre
Hey Colin,
Thank you! We’re delighted you’re pleased with both the service and the products.
Kind Regards,
The Sunnamusk Customer Care Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.