Such an efficient company . Ordered the pool and the next day it arrived. Deliver firms used were also excellent.
La empresa ha respondido
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Consulta las opiniones de los clientes
Our old KD above ground pool, which had served us well for 29 years, finally gave up the ghost last year. After researching options for a replacement it was clear that Sunshine Pools had the best off... Ver más
La empresa ha respondido
Ordered internet electric pool heater for our 16’x8’ above ground pool. Although this heater is only recommended for smaller pools, it is definitely making a difference. My kids didn’t use pool muc... Ver más
La empresa ha respondido
After some initial follow up regarding delivery, the pool arrived as agreed. It was well packed and everything needed was there. The building instructions were a little basic but ok once got the... Ver más
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Información sobre la empresa
- Piscina al aire libre
- Tienda infantil
- Tienda de juguetes para niños
- Piscina
- Tienda de insumos para piscinas
- Juguetería
Escrito por la empresa
Who Are We? We are the Above Ground Pool Specialists. We have been selling pools online since the early naughties. We were one of the first online retailers of Above Ground Pools and have a wealth of knowledge and experience we are happy to share with you. We are also one of the largest independent retailers of above ground pools online in the UK. We are a family owned and run business, based in Surrey, so you can be assured that you will be dealing with a UK based company. Our Expertise Whether you are purchasing your first Above Ground Pool or you need accessories for an existing pool we can help. You can call us, message us, or email us and we will be happy to talk you through your purchase and advise you on your options. Whatever your budget or size of garden we will have a pool for you. We are pleased to be able to offer our customers a ‘One Stop Shop’ – we sell all you need to get your pool up and running and start having fun in the sun.
Información de contacto
Unit 7D, Shawlands Court, Newchapel Road, RH7 6BL, Lingfield, Reino Unido
- 01342835542
- sales@sunshinepools.co.uk
- sunshinepools.co.uk
4,7
Excelente
206 opiniones
Ha contestado el 100% de las opiniones negativas
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Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase. We are happy you were pleased with the price and delivery.
Kind regards
Customer Service
Fast delivery excellent service
3 de julio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
I purchased an above ground pool
I purchased an above ground pool, arrived within 2 days. I would recommend this company.
3 de julio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Great service!
Great service and kept up to date by them regarding delivery of stock. Thanks!
29 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
We are glad everything regarding delivery was swift.
Kind regards
Customer Service
Excellent all round.
27 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
pool is first class,excellent people to…
pool is first class,excellent people to deal with nothing was no problem from start to finish
26 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your pool.
Kind regards
Customer Service
Brilliant service
Brilliant service. Pool delivered swiftly and in perfect condition during lockdown. Excellent company would happily recommend.
26 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your new pool.
Kind regards
Customer Service
Would recommend to anyone
Had stock when everywhere else was running out (or had pending orders that were impossible to put a reserve on!). So buying immediately with Sunshine, just as stock was due in was great. Kept informed at all stages and speedy delivery especially considering the circumstances. Good/fast communication when I needed answers (However, never did get the spare part from Bestway - but had ordered it direct at the same time, so got it anyway). Would recommend to anyone - just one point, I have had to get all sorts of accessories and chemicals from numerous suppliers as Sunshine Pools does not have a comprehensive selection of add-ons (perhaps a missed opportunity since so good at customer service).
26 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Great service keeping us informed all…
Great service keeping us informed all the way and item arrived early!
26 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase. We are glad the item delivered quicker than expected.
Kind regards
Customer Service
Brilliant
Brilliant, fast and efficient service.
So pleased with my pool, it has given me a place to be where I can work out the stresses of the day.
With the help of a rigged up tether I can now get my swim in each morning despite the closure of locals pools.
Its fabulous.
(If you could find a source for fold back covers for this pool it would be the icing on the cake.)
26 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase and helps you work through the stresses of the day.
Kind regards
Customer Service
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your new pool.
Kind regards
Customer Service
Great communication throughout
Even though the pool was out of stock at the time of our order we were given really clear information about when the pool was expected and kept up to date throughout our journey. Delivery was on time and without issue. For us everything met and exceeded expectations.
8 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Great service
Great service, did exactly what they promised when I had been let down on an order elsewhere.
8 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Bestway pool and filter pump
We purchased a Bestway pool with sand filter pump and within 12 hours of filling the pool, the filter pump started leaking from the bottom, so we had to disconnect it. We contacted Sunshine Pools and were told to get in touch with the manufacturer. The manufacturer then told us it could take up to 20 days for a response. We thought this was unacceptable, as the product was unusable. We then told Sunshine Pools this was not acceptable and they have a responsibility as the seller, to supply a fully working product. Eventually, we did receive a replacement filter pump, which is working perfectly.
5 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Hi Kate
We escalated this to our account manager at the suppliers on 2nd June and again, earlier today. I expect a response by close of business.
Regards
Steve
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Fabulous pool which suited our…
Fabulous pool which suited our requirements and first class delivery. Presumed the pool would come with a basic chemical starter kit to get going with. Unfortunately had to order this separately
2 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Good pool, poor delivery
Pool is good, but lack of communication during delayed delivery was disappointing.
1 de junio de 2020
Opinión espontánea
Good service and fast delivery 👍👌
1 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are glad you are happy with the service and delivery.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Great service👍🏻
1 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
Excellent
Excellent, very quick delivery! Very pleased with our pool!
1 de junio de 2020
Opinión espontánea
Respuesta de Sunshine Pools
Thank you for your review. We really appreciate it.
We are really pleased to see your feedback and hope you are enjoying your purchase.
Kind regards
Customer Service
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