We ordered our Pride Baja Bandit Mobility Scooter on Sunday/ Monday morning at 3 am. At 9am Monday Charlie rang to confirm our order. We needed it urgently for a holiday. Sunshine did all the paperwor... Ver más
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Contacted Sunshine Scooters or order a mobility scooter for my mother. From start to finish they were extremely helpful, patient and went above and beyond to answer all my questions and assist w... Ver más
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Just bought a scooter from them excellent service The scooter is excellent condition came with 2 keys fully serviced before dellivery to Manchester driver contacted when he was close by brought ri... Ver más
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We purchased a scooter from Charlie which was a seamless experience, it was delivered on the time agreed and for a second hand scooter was in immaculate condition. Unfortunately on the first run ou... Ver más
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Información sobre la empresa
Escrito por la empresa
Sunshine Scooters specialise in the sale and hire of pre-owned and reconditioned electric mobility scooters and power chairs. We also cover all repairs, servicing, battery replacements, insurance and mobility scooter breakdown cover.
Información de contacto
10 Strait Bargate, Boston, PE21 6LR, Lincolnshire, Reino Unido
- 0800 368 5188
- info@sunshinescooters.co.uk
- sunshinescooters.co.uk
4,6
Excelente
64 opiniones
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The customer service is second to none.
We purchased a scooter from Charlie which was a seamless experience, it was delivered on the time agreed and for a second hand scooter was in immaculate condition.
Unfortunately on the first run out the scooter was involved in an accident but Charlie and the team got it back together and working.
The customer service is second to none.
9 de julio de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for taking the time to leave such a wonderful review Mike.
We're delighted to hear that you were happy with the scooter and the service you received from our team. It was incredibly unfortunate that the scooter was involved in an accident on its very first outing!
We'd also like to apologise again for the delay whilst we waited for replacement parts from the manufacturer. We know it took longer than either of us would have liked, so we really appreciate your patience and understanding throughout the repair process.
We hope the courtesy scooter in the meantime helped minimise the disruption while your own scooter was being repaired.
Thank you once again for your kind words and for placing your trust in Sunshine Scooters. We wish you many happy and trouble-free miles ahead, and if you ever need anything in the future, we're only a phone call away.
Many thanks,
The Sunshine Scooters Team
Contacted Sunshine Scooters or order a…
Contacted Sunshine Scooters or order a mobility scooter for my mother. From start to finish they were extremely helpful, patient and went above and beyond to answer all my questions and assist with delivery.
The driver was very friendly, did a full run through and even provided a sheet to cover the basic controls and charging.
Made the decision to buy because of the way we was treated, the competitive price and the 12 months warranty that was included!
Thank you to all the team at Sunshine Scooters!
3 de julio de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your wonderful review. It was a pleasure helping you find the right mobility scooter for your mother.
We're delighted to hear that you found the whole process straightforward and that our team took the time to answer your questions and support you throughout. We believe choosing a mobility scooter is an important decision, so it's great to know our approach gave you the confidence to buy from us.
It's also fantastic to hear that our delivery engineer made a good impression and that the handover, including the controls and charging guide, was helpful.
Thank you again for choosing Sunshine Scooters and for taking the time to share your experience. We truly appreciate your support and wish your mother many happy miles on her new scooter. If you ever need any advice or assistance, we're always just a phone call away.
Many thanks,
The Sunshine Scooters Team
Sunshine Scooters
Just bought a scooter from them excellent service
The scooter is excellent condition came with 2 keys fully serviced before dellivery to Manchester driver contacted when he was close by brought right to the front door of my apartment and explained all controls and charging controls etc . Came with 2 keys I would recomend this Buisness to anybody
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8 de julio de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your fantastic review and recommendation.
We're delighted to hear you're pleased with your scooter and that it arrived in excellent condition. Every scooter is fully serviced, thoroughly checked, and prepared before it leaves us, so it's great to know that showed.
We're also pleased our delivery engineer provided a helpful handover and took the time to explain the controls and charging, as we want every customer to feel confident from day one.
Thank you again for choosing Sunshine Scooters. We really appreciate your kind words and hope you enjoy many happy miles on your new scooter. If you ever need any help or advice, our team is always here for you.
Many thanks,
The Sunshine Scooters Team
I'm lost for words but here goes
Mobility scooter purchased earlier this year and I admittedly let the batteries go flat but I can't help having a heart attack and being unable to plug the charger in at home. They sent an engineer out to replace the batteries at their cost thanks for that BUT the speedo doesnt work not sure if it ever worked. So the engineer came out lovely guy and fitted a second hand instrument cluster totally wrong colour and matches nothing on the scooter. The old cluster had 201 miles on it this one has 1078 miles on it so devalued it as well oh and only 1 key i had to ask for a spare. Asked to make decision there and then to accept the bodge or lose the scooter for possibly over a week as it's costing too much to keep coming out to it! Should only sell scooters within a certain radius if you're worried about going and repairing it. I know I'm going to get a clever response from charlie now. Oh and before you buy one take the serial number off the chassis and give it to the manufacturer as mine was sold as a 2025 model and manufacturer has it as a 2018 production sold for the first time on 2020. Do your home work people.
Edit: offered a refund of half the value I paid for it. You're blocked on emails and phone numbers because yet again it's excuses. Oh and don't ring my carer again or you'll be looking at a police visit charlie. I'll get it sorted by a legit company without anyone telling me to make a decision quickly there and then.
3 de julio de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Hello Warren,
We're genuinely sorry that you feel this way, as this isn't the experience we aim to provide.
Following your unfortunate medical emergency, which meant the scooter's batteries became deeply discharged, we replaced both batteries completely free of charge as a gesture of goodwill, despite this not normally being covered under warranty. We were happy to do this because we understood your circumstances.
When the speedometer developed a fault, we attended again under your comprehensive 12 month warranty. Our engineer initially attended expecting to replace the speed sensor, but after further diagnosis established that the dashboard itself was faulty.
At that point, we offered you two options:
- Fit the fully working dashboard we had with us immediately, which unfortunately had a different coloured surround, allowing you to continue using the scooter straight away; or
- Return the scooter to our workshop so we could fit the correct colour matched dashboard before returning it to you.
The replacement dashboard naturally displayed the mileage from the donor unit. This does not alter the scooter's true mileage, which remains fully documented from the date of purchase, and we would have been happy to record this for future reference if required.
You also mention being offered a turnaround of around a week if you preferred the colour matched repair. We don't believe this is an unreasonable timeframe for a warranty repair requiring replacement parts, but we appreciate it wasn't the option you wanted at the time.
We issued a second key the next day after our engineer visit. This was sent next day delivery free of charge.
Regarding the age of the scooter, it was sold exactly as supplied to us and identified on your invoice. We have never knowingly misrepresented its age.
Most importantly, after all of this, we even offered to take the scooter back and provide you with a full refund if you were unhappy with it. You chose not to accept that offer.
We always try to resolve issues fairly and go above and beyond where we can. While we're disappointed by your review, we remain willing to help should you wish to discuss the matter further.
Response to Edit:
We're disappointed that you've chosen to update your review in this way.
For clarity, we have never sought to pressure you into accepting a repair. Our engineer offered you two options: fit a fully functioning replacement dashboard immediately so you could continue using your scooter, or return the scooter to our workshop so we could fit the correct colour matched part. The choice was entirely yours.
We also made further goodwill offer in an effort to resolve your concerns, including offering to take the scooter back for a full refund. This offer was not accepted.
With regard to your carer, we only contacted them because they had previously been involved in communications regarding your scooter and payment arrangements. We have no intention of causing any distress.
We have always tried to resolve this matter fairly and professionally, and we remain satisfied that we have acted reasonably throughout.
Pride Baja Bandit…
We ordered our Pride Baja Bandit Mobility Scooter on Sunday/ Monday morning at 3 am. At 9am Monday Charlie rang to confirm our order. We needed it urgently for a holiday. Sunshine did all the paperwork and the Scooter was shipped that day via a Pallet Courier and it arrived in perfect condition v well wrapped Lunchtime Wednesday. We took it for a test run and the fully charged it ready for our early Thursday morning. Thank you do much all the team at Sunshine Mobility Lincs. You certainly made our holiday and we will certainly return when another new scooter is needed +++ Ps also a great price +++
22 de junio de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for taking the time to leave such a fantastic review.
We're delighted we could get your new Pride Baja Bandit to you in time for your holiday. We knew it was important, so the team worked quickly to process everything, prepare the scooter and get it dispatched as soon as possible.
It's great to hear it arrived in perfect condition and that it helped make your holiday a success. Comments like yours mean a great deal to the whole team.
Thank you again for choosing Sunshine Scooters. We hope you enjoy many happy miles on your Baja Bandit, and whenever you need us in the future, we'll be here to help.
Kind regards,
Charlie & the Sunshine Scooters Team
BRILLIANT COMPANY GREAT CUSTOMER SERVICE.
I very recently purchased a used scooter from Sunshine. The scooter had to be shipped a considerable distance but arrived as agreed. The scooter itself was in excellent condition and exactly as described. Charlie who supported me during the process was friendly but professional and is a credit to the company. Jodie who mainly dealt with the delivery aspect was excellent.
Overall I would have no hesitation in recommending Sunshine and they definitely deserve five or more stars. Well done to all concerned.
19 de junio de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your fantastic review and recommendation.
We're delighted to hear that your scooter arrived as agreed and that it met your expectations, both in its condition and description. We take great pride in preparing every scooter to a high standard, so it's wonderful to know this was reflected in your experience.
Thank you also for your kind words about both myself and Jodie. I'll be sure to pass your comments on to her, they'll mean a great deal to the whole team.
We really appreciate your trust in Sunshine Scooters and hope you enjoy many happy miles on your new scooter. If you ever need any advice or assistance in the future, we're only a phone call away.
Kind regards,
The Sunshine Scooters Team
Excellent service.
Sunshine scooters have been brilliant with us. My scooter had been making a strange noise for a few days . They came and took it away . It was the motor so we asked them to put a second hand motor on as we had not long spent £300 on batteries for it and couldn't afford to have a new motor put on. They did it gladly and gave it a service at the same time. They were very helpful over the phone to try and get to the bottom of what they thought it could be.Very friendly and the service was impeccable .Any problems they said no matter how small they may be able to help over the phone.
1 de junio de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your lovely review.
We're really pleased we could get your scooter back up and running for you. We completely understood that, after recently investing in new batteries, keeping the repair as affordable as possible was important. We're glad we were able to fit a quality second hand motor and carry out a service at the same time.
It's great to hear that you found our team friendly and helpful throughout the process. We always try to diagnose problems over the phone where we can, and we're only ever a call away if you need advice or assistance in the future.
Thank you again for choosing Sunshine Scooters and for taking the time to share your experience. We really appreciate your support and hope you enjoy many more trouble-free miles.
Kind regards,
The Sunshine Scooters Team
I like Sunshine Scooters because
I like Sunshine Scooters because, the person that dealt with me was very patient with me, he was willing to listen to what I wanted and needed. I want initially looking to buy a new scooter but he was still patient and kind. I did in the end decide to buy a second hand scooter that was delivered today, very quickly as I only ordered it about Friday and today is Monday 1st of June. That is what I call very good service. Thank you Sunshine Scooter.
27 de mayo de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
hank you so much for your wonderful review.
We're delighted to hear that you felt listened to and never under any pressure. We know that choosing the right mobility scooter is an important decision, so we always aim to take the time to understand each customer's needs and help them find the option that's right for them.
We're also pleased we could get your scooter delivered so quickly, and we hope you're enjoying using it already.
Thank you again for choosing Sunshine Scooters and for taking the time to share your experience. Your kind words mean a great deal to the whole team, and we're always here if you need any help or advice in the future.
Kind regards,
The Sunshine Scooters Team
Very caring and kind staff
Very caring and kind staff, a very happy customer! Thank you....
21 de mayo de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your kind review. We’re delighted to hear you were happy with the service you received. Our team always aims to provide caring and supportive customer service, so your feedback really means a lot to us.
Thank you again for choosing us, and we hope to assist you again in the future.
Great scooter, excellent delivery customer service
We recently purchased a used mobility scooter from Sunshine Scooters and am delighted with the purchase. From the initial message exchange to the physical delivery, the customer service was superb. The scooter was received exactly as described and the delivery man was so nice and friendly. Many thanks to David for your help with the purchase, would definitely recommend Sunshine Scooters.
13 de mayo de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were happy with both the scooter and the service you received throughout the process.
It’s great to know the scooter arrived exactly as described and that our delivery team made such a positive impression. I’ll be sure to pass your kind comments on to David as well, he’ll really appreciate them.
Thank you again for choosing Sunshine Scooters, and we hope you enjoy many happy miles on your new scooter.
The best company for first class…
The best company for first class scooters my scooter which i purchased from them brilliant 1st class service especially from Charlie who really does care thanks Charlie for all your help and support
1 de mayo de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your fantastic review and kind words. We’re thrilled to hear that you’re so happy with your scooter and the service you received from us.
Charlie will be especially pleased to read your comments. Providing genuine care, support, and first-class customer service is something we pride ourselves on.
Thank you again for your support and for choosing Sunshine Scooters. We wish you many happy and enjoyable journeys on your scooter.
Over and Above normal service
This company is phenomenal for its staff, their helpfulness and excellent merchandise. Delivery was prompt for my TGA Breeze S4, the condition of which was brilliant. I had quite a few questions both prior and after purchase and they were answered promptly and knowledgeably. I recommend them wholeheartedly.
14 de mayo de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you were so pleased with both the service you received and the condition of your TGA Breeze S4.
Our team always aims to provide helpful, knowledgeable support before, during, and after purchase, so it’s fantastic to know this made a positive difference to your experience. We’re also pleased the delivery and presentation of the scooter met your expectations.
Thank you again for choosing Sunshine Scooters and for taking the time to share your feedback. We hope you enjoy many happy miles on your Breeze S4.
We bought two scooters from Sunshine…
We bought two scooters from Sunshine Scooters, a small Rascal and a larger TGA Vita. Both were fairly new, well prepared, in excellent condition and have performed well.
The service we received from the friendly and competent staff at the time of sale and subsequently has been first class and we would strongly recommend them.
We recently sold the larger scooter back to them, as it was no longer needed and got a good deal. We retained the smaller scooter after servicing by Sunshine Scooters and no doubt it will continue to be to be serviced there.
19 de mayo de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you very much for your wonderful review and continued support. We’re delighted to hear that both your Rascal and TGA Vita scooters have served you well and that you were pleased with their condition and preparation.
We’re also pleased we could assist with the purchase back of your larger scooter and continue to help maintain your smaller scooter through our servicing department.
Thank you again for your recommendation and trust in Sunshine Scooters, it is greatly appreciated by the whole team.
Sunshine Scooters restored more than my…
Sunshine Scooters restored more than my scooter...
After months of trying to find a company that would actually check my scooter battery, I was exhausted. The delays were traumatic and made my disability harder to manage day to day.
Sunshine Scooters were amazing from start to finish. From reception to the driver, everyone was understanding, patient, and didn’t make me feel rushed, dismissed or a pain in the ...
Special thanks to Charlie. He helped me when I was distressed and went above and beyond to make sure I felt supported. I can’t thank him enough.
'Dora' is now back and running better than ever and that is thanks to Sunshine Scooters. We are ready to start exploring once again!
If you need a company that listens and follows through, especially with disability needs, I highly recommend Sunshine Scooters.
5 de mayo de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for taking the time to share such a thoughtful review. We’re truly sorry to hear about the difficulties you experienced before coming to us, but we’re really pleased that we were able to help get things resolved for you and bring your scooter back to full working order.
It means a great deal to the whole team to hear that you felt listened to, supported, and treated with care throughout the process. That is exactly the standard we aim for in every interaction.
Charlie will be especially pleased to read your kind words, he will be very glad he could support you during what sounds like a very stressful time.
We’re delighted to hear Dora is back up and running and ready for new adventures. Thank you again for your recommendation and trust in Sunshine Scooters. We wish you many happy and trouble-free journeys ahead.
Suberb customer service could not do…
Suberb customer service could not do enough to make sure we got the scooter 🛴 we needed value excellent delivery excellent
Highly recommended
12 de mayo de 2026
Opinión espontánea
Excellent scooter delivered well…
Excellent scooter delivered well packaged and on time
7 de mayo de 2026
Opinión espontánea
A Very Happy Bunny!
Scooter serviced, and it's like riding a cloud! So smooth and quiet! The engineer was thorough, and I know I can rely on my trusted steed I originally purchased from them. The Sunshine team is friendly and professional, understanding that mobility scooters are a lifeline for those of us who want the freedom and remain independent.
27 de abril de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your lovely review, it really means a lot to the whole team.
We’re delighted to hear that your scooter is feeling “like riding a cloud” again! Our engineers take great pride in being thorough, so it’s fantastic to know that came through in your experience.
Thanks again for your kind words and for trusting us, we’re always here whenever you need us.
Warm regards,
The Sunshine Scooters Team
A good experience and great product.
I live too far away to have met face to face with Charlie but my experiences by text were excellent . He was extremely helpful and i am so pleased with my wheelchair. It is exactly as described, in fact, as good as new.
23 de abril de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you very much for your kind review. We’re delighted to hear that you’re so pleased with your wheelchair and that it met your expectations exactly as described.
Although you were unable to visit us in person, it’s great to know that Charlie was able to assist you effectively via message and provide the support you needed. We’ll be sure to pass on your kind feedback to him.
Thank you again for choosing Sunshine Scooters, we really appreciate your support and wish you all the best with your wheelchair.
Lovely scooter,good price ,good…
Lovely scooter,good price ,good delivery.Professional staff. Good buying experience
9 de abril de 2026
Opinión espontánea
Respuesta de Sunshine Scooters
Thank you so much for your kind review!
We’re really pleased to hear you’re happy with your Monarch Genie scooter and that you found the price, delivery, and overall experience to your satisfaction. It’s great to know our team made a positive impression too.
If you ever need any support or have any questions in the future, we’re always here to help.
Wishing you many enjoyable journeys ahead!
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